Intent Recognition with AI Voice Agents

1python -m venv venv
2source venv/bin/activate  # On Windows use `venv\\Scripts\\activate`
3

1pip install videosdk
2pip install python-dotenv
3

1VIDEOSDK_API_KEY=your_api_key_here
2

1import asyncio, os
2from videosdk.agents import Agent, AgentSession, CascadingPipeline, JobContext, RoomOptions, WorkerJob, ConversationFlow
3from videosdk.plugins.silero import SileroVAD
4from videosdk.plugins.turn_detector import TurnDetector, pre_download_model
5from videosdk.plugins.deepgram import DeepgramSTT
6from videosdk.plugins.openai import OpenAILLM
7from videosdk.plugins.elevenlabs import ElevenLabsTTS
8from typing import AsyncIterator
9
10# Pre-downloading the Turn Detector model
11pre_download_model()
12
13agent_instructions = "You are an AI Voice Agent specializing in intent recognition, acting as a helpful healthcare assistant. Your primary role is to understand and interpret user intents related to healthcare inquiries. You can answer questions about symptoms, provide general health advice, and assist in scheduling appointments. However, you are not a medical professional, and you must always include a disclaimer advising users to consult a doctor for medical advice. Your responses should be clear, concise, and empathetic, ensuring users feel heard and understood. You must prioritize user privacy and data security, ensuring that all interactions comply with relevant regulations and guidelines. Your capabilities include recognizing and processing various intents such as symptom inquiry, appointment scheduling, and general health advice, while your limitations include not providing specific medical diagnoses or treatment plans."
14
15class MyVoiceAgent(Agent):
16    def __init__(self):
17        super().__init__(instructions=agent_instructions)
18    async def on_enter(self): await self.session.say("Hello! How can I help?")
19    async def on_exit(self): await self.session.say("Goodbye!")
20
21async def start_session(context: JobContext):
22    # Create agent and conversation flow
23    agent = MyVoiceAgent()
24    conversation_flow = ConversationFlow(agent)
25
26    # Create pipeline
27    pipeline = CascadingPipeline(
28        stt=DeepgramSTT(model="nova-2", language="en"),
29        llm=OpenAILLM(model="gpt-4o"),
30        tts=ElevenLabsTTS(model="eleven_flash_v2_5"),
31        vad=SileroVAD(threshold=0.35),
32        turn_detector=TurnDetector(threshold=0.8)
33    )
34
35    session = AgentSession(
36        agent=agent,
37        pipeline=pipeline,
38        conversation_flow=conversation_flow
39    )
40
41    try:
42        await context.connect()
43        await session.start()
44        # Keep the session running until manually terminated
45        await asyncio.Event().wait()
46    finally:
47        # Clean up resources when done
48        await session.close()
49        await context.shutdown()
50
51def make_context() -> JobContext:
52    room_options = RoomOptions(
53    #  room_id="YOUR_MEETING_ID",  # Set to join a pre-created room; omit to auto-create
54        name="VideoSDK Cascaded Agent",
55        playground=True
56    )
57
58    return JobContext(room_options=room_options)
59
60if __name__ == "__main__":
61    job = WorkerJob(entrypoint=start_session, jobctx=make_context)
62    job.start()
63

1curl -X POST "https://api.videosdk.live/v1/meetings" \
2-H "Authorization: YOUR_API_KEY" \
3-H "Content-Type: application/json"
4

1class MyVoiceAgent(Agent):
2    def __init__(self):
3        super().__init__(instructions=agent_instructions)
4    async def on_enter(self): await self.session.say("Hello! How can I help?")
5    async def on_exit(self): await self.session.say("Goodbye!")
6

1pipeline = CascadingPipeline(
2    stt=DeepgramSTT(model="nova-2", language="en"),
3    llm=OpenAILLM(model="gpt-4o"),
4    tts=ElevenLabsTTS(model="eleven_flash_v2_5"),
5    vad=SileroVAD(threshold=0.35),
6    turn_detector=TurnDetector(threshold=0.8)
7)
8

1async def start_session(context: JobContext):
2    agent = MyVoiceAgent()
3    conversation_flow = ConversationFlow(agent)
4    pipeline = CascadingPipeline(
5        stt=DeepgramSTT(model="nova-2", language="en"),
6        llm=OpenAILLM(model="gpt-4o"),
7        tts=ElevenLabsTTS(model="eleven_flash_v2_5"),
8        vad=SileroVAD(threshold=0.35),
9        turn_detector=TurnDetector(threshold=0.8)
10    )
11    session = AgentSession(
12        agent=agent,
13        pipeline=pipeline,
14        conversation_flow=conversation_flow
15    )
16    try:
17        await context.connect()
18        await session.start()
19        await asyncio.Event().wait()
20    finally:
21        await session.close()
22        await context.shutdown()
23
24def make_context() -> JobContext:
25    room_options = RoomOptions(
26        name="VideoSDK Cascaded Agent",
27        playground=True
28    )
29    return JobContext(room_options=room_options)
30
31if __name__ == "__main__":
32    job = WorkerJob(entrypoint=start_session, jobctx=make_context)
33    job.start()
34

1python main.py
2