Examedi solved 50% call
failure challenge using Video SDK
Examedi is a healthcare startup of Latin America that
offers a healthcare-at-home marketplace to make
booking lab tests easier.
Tests carried out
Tackling Call Failures and Data Insights
Examedi, a healthcare startup, encountered challenges with their telehealth video communication. They needed a fast, dependable, and easy solution to connect doctors, patients, and their platform. They faced issues like call failures, data insights, and problems with other video SDKs.
Improving Experience with Data Insights
Examedi discovered Video SDK as a potential solution through Product Hunt, which offered ease of implementation, personalized support, an appealing UX, and a trusted reputation. They valued the fast response times, continuous updates, and the option to build their version of the platform. Choosing Video SDK allowed them to minimize errors and enhance the overall user experience, crucial for their teleconsultation service.
"Examedi's experience with Video SDK has been outstanding. The speed of implementation, personalized support, and reduced 50% call failures have greatly benefited our telehealth platform. We appreciate Video SDK's commitment to addressing challenges promptly. As a startup, we value such reliable partnerships."
Rafael Toro ,
Head of New Business - Examedi (YC S21)
Examedi’s success with Video SDK
Reduction in Call Failures
Examedi successfully eliminated a 50% call failure rate.
Enhanced User Experience
Improved call quality and performance with advanced analytics lead to higher user satisfaction.
Examedi's success paved the way for ambitious expansion plans, starting with Mexico.
Examedi's Home service in +50 communities of the Metropolitan Region