Twilio vs WebRTC

How do Twilio and WebRTC compare? And what does Video SDK offer?

Twilio

Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.

WebRTC

WebRTC is a free and open-source initiative that empowers web browsers with Real-Time Communications (RTC) capabilities through straightforward JavaScript APIs. The WebRTC components have been finely tuned to effectively fulfill this objective.

How Video SDK make a difference

While contemplating real-time communications, Twilio and WebRTC emerge as potential choices. Twilio boasts contemporary APIs and collaborative utilities, whereas WebRTC stands as a dependable open-source alternative.

However, Video SDK introduces a transformative element. But how does it achieve that? This page conducts a thorough Twilio vs WebRTC comparison, unveiling the reasons behind Video SDK's excellence. A perfect fit for your needs!

Features comparison : Twilio vs WebRTC vs Video SDK

Twilio
WebRTC
Video SDK

No. of participants (Including hosts)

50 participants only

2-3 participants only

Up to millions of viewers

Ease of SDK Integration

Requires high coding effort

Complex

Avg. integration takes only 2 weeks

Adpative audio/video quality

Not available

Available

Available

Works behind the Firewall, Private Network

No

No

Yes

Role Management, Permissions, Policy and Templates

Limited

No

Available

Automatic video and audio track degrade due to bandwidth in-consistency

Not available

No

Available

Dynamic Layout for Studio and RTMP Live Streaming

Manual configuration needed

No

Available

Build collaborative features like chat, poll, Q & A, whiteboard etc.

Not available or Separate SDK

No

Available

Virtual Background, Live Transcription & ML Middleware

Complex integration

No

Available

Webhooks

Only for recording states

Yes

Available

Pricing Model

Usage based

NA

Usage based

Interactive Live Streaming

No

NA

Yes

Cloud Recording

Yes

NA

Yes

Interactive Whiteboard

Not available or Separate SDK

No

Yes

Multi-platform

Yes

Yes

Yes

Interactive Participant Support

Limited support

Very limited

Up to 5,000

Mobile browser support

Limited

20%

90%

Automatic audio / video degrade, re-connectivity

No

Yes

Yes

Audio & Video powered by AI

No

No

Yes

Independent of Open Source Dependency

No

Yes

Yes

Customised RTMP, Cloud Recording, HLS

No

No

Yes

API for building specific features such as collaborative games, polls etc

Limited

No

Yes

API to build social features such as merging rooms, battles, coins, gifts sending etc

Limited

No

Yes

Full HD recording

Yes

No

Yes

Open source templates

No

Yes

Yes

Full Custom roles

Limited

Limited

Yes

HLS Streaming

No

Yes

Yes

Cost-effective

No

Yes

Yes

Prebuilt SDK

No

No

Yes

Fully customizable UI

Limited

Yes, but requires much efforts

Yes

Metaverse platform support

No

Yes

Yes

Session analytics

Separate charges

No

Yes

Data Tracks

Separate charges

No

Yes

Cost comparison : Twilio vs WebRTC vs Video SDK

Twilio
WebRTC
Video SDK

Volume Discount

No

NA

Yes

Video Conferencing

  • $4 per participant per 1000 minutes

NA

  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00

Analytics

Separate charges

NA

Free

Separate pricing for video and audio

Yes

NA

Yes

Free 10,000 minutes every month

No

NA

Yes

Minimum price for video calls

$0.004 per participant minute

NA

$0.002 per participant minute

Minimum price for audio-only calls

$0.004 per participant per minute

NA

$0.0006 per participant min

Advanced Firewall Control

No

No

Free

Cloud recording pricing

  • $0.004/user/minute + $0.01/minute composition charges

NA

  • $15 per 1,000 minutes, No limit on participants

RTMP pricing

NA

NA

  • $15 per 1,000 minutes

ILS pricing

NA

NA

  • $0.001 per participant minute (Also supports Full HD)

Storage pricing

  • $0.05/GB/month for additional storage

NA

  • $3 per 1000 minutes per month

Support comparison : Twilio vs WebRTC vs Video SDK

Twilio
WebRTC
Video SDK

Support

Paid

NA

Yes

Cost

  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000

NA

Free

Access to Testing

No explicit support for testing, quality measurements and reports.

No

All paid accounts get access to testing support from Video SDK.

Access to TAM / CS Engineer

No

No

Dedicated CS & Solution Engineers

SLAs

No

No

Inexpensive SLA with 99.9% uptime

SUCCESS STORY

How ForagerOne built interactive learning platform with Video SDK

See why customers love Video SDK

Kanishk Agrawal-Sr. Director - Technology at Judge Group
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“VideoSDK's well-structured product and efficient support team expedited integration. Their excellent user experience and well-defined documentation prompted us to switch from our previous provider.”

Kanishk Agrawal ,

Sr. Director - Technology at Judge Group

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