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Twilio vs WebRTC

How do Twilio and WebRTC compare? And what does Video SDK offer?

Twilio

Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.

WebRTC

WebRTC is a free and open-source initiative that empowers web browsers with Real-Time Communications (RTC) capabilities through straightforward JavaScript APIs. The WebRTC components have been finely tuned to effectively fulfill this objective.

How Video SDK make a difference

While contemplating real-time communications, Twilio and WebRTC emerge as potential choices. Twilio boasts contemporary APIs and collaborative utilities, whereas WebRTC stands as a dependable open-source alternative.

However, Video SDK introduces a transformative element. But how does it achieve that? This page conducts a thorough Twilio vs WebRTC comparison, unveiling the reasons behind Video SDK's excellence. A perfect fit for your needs!

Features comparison : Twilio vs WebRTC vs Video SDK

Twilio
WebRTC
Video SDK

No. of participants (Including hosts)

Twilio not supports more than 50 participants.

WebRTC supports 2-3 participants only.

VideoSDK supports millions participants.

Ease of SDK Integration

In Twilio High coding effort required.

WebRTC SDK is Complex for integration.

VideoSDK generally requires more than 2 weeks for SDK integration.

Adpative audio/video quality

Twilio not offers adaptive audio/video quality.

WebRTC offers adaptive audio/video quality

VideoSDK offers adaptive audio/video quality.

Works behind the Firewall, Private Network

No

No

Yes

Role Management, Permissions, Policy and Templates

Twilio offer limited Role Management, Permissions, Policy & Templates.

WebRTC has limited Role Management, Permissions, Policy & Templates.

VideoSDK offer Role Management, Permissions, Policy & Templates.

Automatic video and audio track degrade due to bandwidth in-consistency

Not available

No

Available

Dynamic Layout for Studio and RTMP Live Streaming

Twilio needed manual configuration.

No

In VideoSDK no needed manual configuration.

Build collaborative features like chat, poll, Q & A, whiteboard etc.

Not available or Separate SDK

In WebRTC collaborative features is not available.

Collaborative features available VideoSDK.

Virtual Background, Live Transcription & ML Middleware

Complex integration

No

Easy integration

Webhooks

Only for recording states

Yes

Available

Pricing Model

Usage based

NA

Usage based Price

Interactive Live Streaming

Twilio supports interactive live streaming.

NA

VideoSDK supports interactive live streaming.

Cloud Recording

Twilio offers cloud recording capabilities.

NA

VideoSDK offers cloud recording capabilities.

Interactive Whiteboard

Not available or Separate SDK

WebRTC not provides an interactive whiteboard feature.

VideoSDK provides an interactive whiteboard feature.

Multi-platform

Twilio supports multiple platforms for a wider reach.

WebRTC supports multiple platforms for a wider reach.

VideoSDK supports multiple platforms for a wider reach.

Interactive Participant Support

Limited support

WebRTC support limited Interactive Participants.

Up to 5,000

Mobile browser support

Twilio offers limited support for mobile browsers.

20%

Video support only 90% mobile browsers.

Automatic audio / video degrade, re-connectivity

Twilio not supports automatic audio/video quality adjustments.

WebRTC supports automatic audio/video quality adjustments..

VideoSDK supports automatic audio/video quality adjustments..

Audio & Video powered by AI

No

No

Yes

Independent of Open Source Dependency

Twilio does not heavily rely on open source templates.

WebRTC is dependent on open source.

VideoSDK is not dependent on open source.

Customised RTMP, Cloud Recording, HLS

No

No

Yes

API for building specific features such as collaborative games, polls etc

Limited

No

Yes

API to build social features such as merging rooms, battles, coins, gifts sending etc

Limited

No

Yes

Full HD recording

Twilio supports full HD recording.

WebRTC not supports full HD recording.

VideoSDK supports full HD recording.

Open source templates

Twilio not heavily rely on open source templates.

WebRTC heavily rely on open source templates.

VideoSDK heavily rely on open source templates.

Full Custom roles

Twilio offer limited support for custom roles.

Limited

VideoSDK offer support for full custom roles.

HLS Streaming

Twilio not supports HLS streaming.

Yes

VideoSDK supports HLS streaming.

Cost-effective

Twilio is not cost effective.

WebRTC is cost effective.

VideoSDK is cost effective.

Prebuilt SDK

Twilio not provides prebuilt SDKs for easier integration.

WebRTC not provides prebuilt SDKs for easier integration.

VideoSDK provides prebuilt SDKs for easier integration.

Fully customizable UI

Twilio not allows for a Limited customizable UI.

Yes, but requires much efforts

VideoSDK allows for a Limited customizable UI.

Metaverse platform support

Twilio not support Metaverse platform.

WebRTC support Metaverse platform.

VideoSDK support Metaverse platform.

Session analytics

Separate charges

WebRTC not offer session analytics option.

VideoSDK offer session analytics option.

Data Tracks

Twillio separate charges for data tracks.

WebRTC not offer track data option.

VideoSDK offer track data option.

Cost comparison : Twilio vs WebRTC vs Video SDK

Twilio
WebRTC
Video SDK

Volume Discount

Twilio not offer the volume discount.

NA

VideoSDK offer the volume discount.

Video Conferencing

  • $4 per participant per 1000 minutes

NA

  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00

Analytics

Separate charges

NA

VideoSDK offer free analytics.

Separate pricing for video and audio

Yes

NA

Yes

Free 10,000 minutes every month

Twilio not offer free 10,000 minutes every month.

NA

Yes

Minimum price for video calls

$0.004 per participant minute

NA

$0.002 per participant minute

Minimum price for audio-only calls

$0.004 per participant per minute

NA

$0.0006 per participant min

Advanced Firewall Control

No

No

VideoSDK offer free firewall control.

Compliance & Privacy

Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.

WebRTC not provides compliance & privacy support.

Secure real-time audio-video to your app or website with compliance and privacy.

  1. HIPPA Complaint
  2. GDPR Complaint
  3. Data Localization
  4. SOC 2 Type 2
  5. VAPT(Vulnerability Assessment and Penetration Testing,)
  6. CERT-in (Indian Computer Emergency Response Team )

Cloud recording pricing

  • $0.004/user/minute + $0.01/minute composition charges

NA

  • Video SD: $15.00 1,000 minutes, No limit on participants
  • Video HD: $15.00 1,000 minutes,No limit on participants

RTMP pricing

NA

NA

  • $15 per 1,000 minutes

ILS pricing

NA

NA

  • $0.001 per participant minute (Also supports Full HD)

Storage pricing

  • $0.05/GB/month for additional storage

NA

  • $3 per 1000 minutes per month

Support comparison : Twilio vs WebRTC vs Video SDK

Twilio
WebRTC
Video SDK

Support

Paid

NA

Yes

Cost

  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000

NA

Free

Access to Testing

No explicit support for testing, quality measurements and reports.

No

All paid accounts get access to testing support from Video SDK.

Access to TAM / CS Engineer

No

No

Dedicated CS & Solution Engineers

SLAs

No

No

Inexpensive SLA with 99.9% uptime

SUCCESS STORY

How ForagerOne built interactive learning platform with Video SDK

See why customers love Video SDK

Kanishk Agrawal-Sr. Director - Technology at Judge Group
Company Logo

“VideoSDK's well-structured product and efficient support team expedited integration. Their excellent user experience and well-defined documentation prompted us to switch from our previous provider.”

Kanishk Agrawal ,

Sr. Director - Technology at Judge Group

Have any business query?

FAQ

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