Twilio vs Vonage
How do Twilio and Vonage compare? And what does Video SDK offer?
Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
Vonage Video API, formerly known as TokBox, empowers developers to craft personalized video experiences for their web, mobile, or desktop applications. With this API, developers can seamlessly integrate video communication features, offering users a unique and immersive video experience within their respective apps.
How Video SDK make a difference
Both Twilio and Vonage are prominent live video platforms, each offering its own packages, features, and benefits. However, they fall under the category of legacy video SDK providers, with user experiences remaining unchanged for over half a decade and requiring integration that can take several months into your application.
Video SDK stands out in this landscape. It provides comprehensive video/voice calls, live streams, and collaborative features, all of which can be effortlessly integrated into your app in as little as 10 minutes.
This page compares Vonage and Twilio, and it explains why Video SDK is worthy of your consideration. By reviewing this information, you can make an informed decision and opt for a platform that provides modern solutions and easy integration for your video needs.
Features comparison : Twilio vs Vonage vs Video SDK
features | Twilio | Vonage | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ 50 participants only | ✕ Limited | ✓ Up to millions of viewers |
Ease of SDK Integration | ✕ Requires high coding effort | ✕ Requires high coding effort | ✓ Avg. integration takes only 2 weeks |
Adpative audio/video quality | ✕ Not available | ✕ No | ✓ Available |
Works behind the Firewall, Private Network | ✕ No | ✕ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Limited | ✕ Limited | ✓ Available |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✕ Not available | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Manual configuration needed | ✕ Not available | ✓ Available |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ Not available | ✓ Available |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ Not available | ✓ Available |
Webhooks | ✕ Only for recording states | ✕ Available but not for everything | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based |
Interactive Live Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cloud Recording | ✓ Yes | ✓ Yes | ✓ Yes |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✕ No | ✓ Yes |
Multi-platform | ✓ Yes | ✕ No | ✓ Yes |
Interactive Participant Support | ✕ Limited support | ✕ Limited | ✓ Up to 5,000 |
Mobile browser support | ✕ Limited | ✕ Limited | ✓ 90% |
Automatic audio / video degrade, re-connectivity | ✕ No | ✕ No | ✓ Yes |
Audio & Video powered by AI | ✕ No | ✕ No | ✓ Yes |
Independent of Open Source Dependency | ✕ No | ✕ No | ✓ Yes |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ No | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ No | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Yes | ✓ Yes | ✓ Yes |
Open source templates | ✕ No | ✕ No | ✓ Yes |
Full Custom roles | ✕ Limited | ✕ Limited | ✓ Yes |
HLS Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cost-effective | ✕ No | ✕ No | ✓ Yes |
Prebuilt SDK | ✕ No | ✕ No | ✓ Yes |
Fully customizable UI | ✕ Limited | ✕ Limited | ✓ Yes |
Metaverse platform support | ✕ No | ✕ Limited | ✓ Yes |
Session analytics | ✕ Separate charges | ✕ Paid | ✓ Yes |
Data Tracks | ✕ Separate charges | ✕ Paid | ✓ Yes |
features | Twilio | Vonage | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ 50 participants only | ✕ Limited | ✓ Up to millions of viewers |
Ease of SDK Integration | ✕ Requires high coding effort | ✕ Requires high coding effort | ✓ Avg. integration takes only 2 weeks |
Adpative audio/video quality | ✕ Not available | ✕ No | ✓ Available |
Works behind the Firewall, Private Network | ✕ No | ✕ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Limited | ✕ Limited | ✓ Available |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✕ Not available | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Manual configuration needed | ✕ Not available | ✓ Available |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ Not available | ✓ Available |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ Not available | ✓ Available |
Webhooks | ✕ Only for recording states | ✕ Available but not for everything | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based |
Interactive Live Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cloud Recording | ✓ Yes | ✓ Yes | ✓ Yes |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✕ No | ✓ Yes |
Multi-platform | ✓ Yes | ✕ No | ✓ Yes |
Interactive Participant Support | ✕ Limited support | ✕ Limited | ✓ Up to 5,000 |
Mobile browser support | ✕ Limited | ✕ Limited | ✓ 90% |
Automatic audio / video degrade, re-connectivity | ✕ No | ✕ No | ✓ Yes |
Audio & Video powered by AI | ✕ No | ✕ No | ✓ Yes |
Independent of Open Source Dependency | ✕ No | ✕ No | ✓ Yes |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ No | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ No | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Yes | ✓ Yes | ✓ Yes |
Open source templates | ✕ No | ✕ No | ✓ Yes |
Full Custom roles | ✕ Limited | ✕ Limited | ✓ Yes |
HLS Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cost-effective | ✕ No | ✕ No | ✓ Yes |
Prebuilt SDK | ✕ No | ✕ No | ✓ Yes |
Fully customizable UI | ✕ Limited | ✕ Limited | ✓ Yes |
Metaverse platform support | ✕ No | ✕ Limited | ✓ Yes |
Session analytics | ✕ Separate charges | ✕ Paid | ✓ Yes |
Data Tracks | ✕ Separate charges | ✕ Paid | ✓ Yes |
Cost comparison : Twilio vs Vonage vs Video SDK
features | Twilio | Vonage | Video SDK |
|---|---|---|---|
Volume Discount | ✕ No | ✕ Available, but limited | ✓ Yes |
Video Conferencing |
|
|
|
Analytics | ✕ Separate charges | ✕ Paid | ✓ Free |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ No | ✕ No | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.00395 per participant minute | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.0017 per participant minute | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ Paid | ✓ Free |
Cloud recording pricing |
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RTMP pricing | NA |
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ILS pricing | NA |
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Storage pricing |
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features | Twilio | Vonage | Video SDK |
|---|---|---|---|
Volume Discount | ✕ No | ✕ Available, but limited | ✓ Yes |
Video Conferencing |
|
|
|
Analytics | ✕ Separate charges | ✕ Paid | ✓ Free |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ No | ✕ No | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.00395 per participant minute | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.0017 per participant minute | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ Paid | ✓ Free |
Cloud recording pricing |
|
|
|
RTMP pricing | NA |
|
|
ILS pricing | NA |
|
|
Storage pricing |
|
|
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Support comparison : Twilio vs Vonage vs Video SDK
features | Twilio | Vonage | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
| Plans greater than $5500 | Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ Only paid accounts | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ Multiple tiers plan | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ Multiple tiers plan | ✓ Inexpensive SLA with 99.9% uptime |
features | Twilio | Vonage | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
| Plans greater than $5500 | Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ Only paid accounts | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ Multiple tiers plan | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ Multiple tiers plan | ✓ Inexpensive SLA with 99.9% uptime |
See why customers love Video SDK
“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”
Ankur Chandra ,
Engineering Manager at Fynd
FAQ
