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Twilio vs Vonage

How do Twilio and Vonage compare? And what does Video SDK offer?

Twilio

Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.

Vonage

Vonage Video API, formerly known as TokBox, empowers developers to craft personalized video experiences for their web, mobile, or desktop applications. With this API, developers can seamlessly integrate video communication features, offering users a unique and immersive video experience within their respective apps.

How Video SDK make a difference

Both Twilio and Vonage are prominent live video platforms, each offering its own packages, features, and benefits. However, they fall under the category of legacy video SDK providers, with user experiences remaining unchanged for over half a decade and requiring integration that can take several months into your application.

Video SDK stands out in this landscape. It provides comprehensive video/voice calls, live streams, and collaborative features, all of which can be effortlessly integrated into your app in as little as 10 minutes.

This page compares Vonage and Twilio, and it explains why Video SDK is worthy of your consideration. By reviewing this information, you can make an informed decision and opt for a platform that provides modern solutions and easy integration for your video needs.

Features comparison : Twilio vs Vonage vs Video SDK

Twilio
Vonage
Video SDK

No. of participants (Including hosts)

Twilio not supports more than 50 participants.

Vonage supports limited participants.

VideoSDK supports millions participants.

Ease of SDK Integration

In Twilio High coding effort required.

Vonage requires high coding effort.

VideoSDK generally requires more than 2 weeks for SDK integration.

Adpative audio/video quality

Twilio not offers adaptive audio/video quality.

Vonage has limited adaptive audio/video quality.

VideoSDK offers adaptive audio/video quality.

Works behind the Firewall, Private Network

No

No

Yes

Role Management, Permissions, Policy and Templates

Twilio offer limited Role Management, Permissions, Policy & Templates.

Vonage has limited Role Management, Permissions, Policy & Templates.

VideoSDK offer Role Management, Permissions, Policy & Templates.

Automatic video and audio track degrade due to bandwidth in-consistency

Not available

Not available

Available

Dynamic Layout for Studio and RTMP Live Streaming

Twilio needed manual configuration.

Not available

In VideoSDK no needed manual configuration.

Build collaborative features like chat, poll, Q & A, whiteboard etc.

Not available or Separate SDK

In Vonage collaborative features is not available.

Collaborative features available VideoSDK.

Virtual Background, Live Transcription & ML Middleware

Complex integration

Not available

Easy integration

Webhooks

Only for recording states

Available but not for everything

Available

Pricing Model

Usage based

Usage based

Usage based Price

Interactive Live Streaming

Twilio supports interactive live streaming.

Yes

VideoSDK supports interactive live streaming.

Cloud Recording

Twilio offers cloud recording capabilities.

Yes

VideoSDK offers cloud recording capabilities.

Interactive Whiteboard

Not available or Separate SDK

Vonage not provides an interactive whiteboard feature.

VideoSDK provides an interactive whiteboard feature.

Multi-platform

Twilio supports multiple platforms for a wider reach.

Vonage not supports multiple platforms for a wider reach.

VideoSDK supports multiple platforms for a wider reach.

Interactive Participant Support

Limited support

Vonage not support Interactive Participants.

Up to 5,000

Mobile browser support

Twilio offers limited support for mobile browsers.

Limited

Video support only 90% mobile browsers.

Automatic audio / video degrade, re-connectivity

Twilio not supports automatic audio/video quality adjustments.

Vonage not supports automatic audio/video quality adjustments..

VideoSDK supports automatic audio/video quality adjustments..

Audio & Video powered by AI

No

No

Yes

Independent of Open Source Dependency

Twilio does not heavily rely on open source templates.

Vonage is not dependent on open source.

VideoSDK is not dependent on open source.

Customised RTMP, Cloud Recording, HLS

No

No

Yes

API for building specific features such as collaborative games, polls etc

Limited

No

Yes

API to build social features such as merging rooms, battles, coins, gifts sending etc

Limited

No

Yes

Full HD recording

Twilio supports full HD recording.

Vonage supports full HD recording.

VideoSDK supports full HD recording.

Open source templates

Twilio not heavily rely on open source templates.

Vonage not rely on open source templates.

VideoSDK heavily rely on open source templates.

Full Custom roles

Twilio offer limited support for custom roles.

Vonage has limited custom roles.

VideoSDK offer support for full custom roles.

HLS Streaming

Twilio not supports HLS streaming.

Vonage supports HLS streaming.

VideoSDK supports HLS streaming.

Cost-effective

Twilio is not cost effective.

Vonage is not cost effective.

VideoSDK is cost effective.

Prebuilt SDK

Twilio not provides prebuilt SDKs for easier integration.

Vonage not provides prebuilt SDKs for easier integration.

VideoSDK provides prebuilt SDKs for easier integration.

Fully customizable UI

Twilio not allows for a Limited customizable UI.

Vonage has Limited customizable UI.

VideoSDK allows for a Limited customizable UI.

Metaverse platform support

Twilio not support Metaverse platform.

Limited

VideoSDK support Metaverse platform.

Session analytics

Separate charges

Vonage has Paid Analytics.

VideoSDK offer session analytics option.

Data Tracks

Twillio separate charges for data tracks.

Vonage offer Data Tracks option but it Paid.

VideoSDK offer track data option.

Cost comparison : Twilio vs Vonage vs Video SDK

Twilio
Vonage
Video SDK

Volume Discount

Twilio not offer the volume discount.

Available, but limited

VideoSDK offer the volume discount.

Video Conferencing

  • $4 per participant per 1000 minutes
  • $3.95 per 1,000 minutes
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00

Analytics

Separate charges

Paid

VideoSDK offer free analytics.

Separate pricing for video and audio

Yes

Yes

Yes

Free 10,000 minutes every month

Twilio not offer free 10,000 minutes every month.

No

Yes

Minimum price for video calls

$0.004 per participant minute

$0.00395 per participant minute

$0.002 per participant minute

Minimum price for audio-only calls

$0.004 per participant per minute

$0.0017 per participant minute

$0.0006 per participant min

Advanced Firewall Control

No

Paid

VideoSDK offer free firewall control.

Compliance & Privacy

Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.

Vonage Video provides robust support for Only GDPR but it may be Paid.

Secure real-time audio-video to your app or website with compliance and privacy.

  1. HIPPA Complaint
  2. GDPR Complaint
  3. Data Localization
  4. SOC 2 Type 2
  5. VAPT(Vulnerability Assessment and Penetration Testing,)
  6. CERT-in (Indian Computer Emergency Response Team )

Cloud recording pricing

  • $0.004/user/minute + $0.01/minute composition charges
  • $12.5 per 1,000 minutes
  • Video SD: $15.00 1,000 minutes, No limit on participants
  • Video HD: $15.00 1,000 minutes,No limit on participants

RTMP pricing

NA

  • $15 per 1,000 minutes
  • $15 per 1,000 minutes

ILS pricing

NA

  • $0.0015 per participant minute
  • $0.001 per participant minute (Also supports Full HD)

Storage pricing

  • $0.05/GB/month for additional storage
  • $0.023 per GB
  • $3 per 1000 minutes per month

Support comparison : Twilio vs Vonage vs Video SDK

Twilio
Vonage
Video SDK

Support

Paid

Paid

Yes

Cost

  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000

Plans greater than $5500

Free

Access to Testing

No explicit support for testing, quality measurements and reports.

Only paid accounts

All paid accounts get access to testing support from Video SDK.

Access to TAM / CS Engineer

No

Multiple tiers plan

Dedicated CS & Solution Engineers

SLAs

No

Multiple tiers plan

Inexpensive SLA with 99.9% uptime

SUCCESS STORY

How Immigo empowered personalized language learning experience with Video SDK

See why customers love Video SDK

Ankur Chandra-Engineering Manager at Fynd
Company Logo

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

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