Twilio vs LiveKit

How do Twilio and LiveKit compare? And what does Video SDK offer?
Twilio
Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
LiveKit
Livekit is a collection of SDKs that enables the integration of live video and audio into your native applications. It offers various notable features, including live streaming, in-game communication, video calls, and more. Livekit utilizes a modern, end-to-end WebRTC stack to deliver seamless and high-quality real-time communication experiences.
How Video SDK make a difference
LiveKit and Twilio are both prominent live video platforms, each offering unique packages, features, and benefits. However, they are considered legacy SDK providers, with their user experiences remaining unchanged for over half a decade and requiring several months of integration into your application.
Video SDK disrupts this status quo. Its single SDK provides comprehensive video/voice calls, live streams, and collaborative features, all of which can be effortlessly integrated into your app in as little as a few minutes.
This page compares LiveKit and Twilio, and it explains why Video SDK is worthy of your consideration. By reviewing this information, you can make an informed decision and opt for a platform that provides modern solutions and easy integration for your video needs.

Features comparison : Twilio vs LiveKit vs Video SDK

Twilio
LiveKit
VideoSDK
No. of Participants (Including Hosts)
âś•
Twilio not supports more than 50 participants.
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LiveKit supports limited participants.
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VideoSDK supports upto Million Participants
Ease of SDK Integration
âś•
In Twilio High coding effort required.
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Development is moderately tough
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VideoSDK requires less than 2 weeks for SDK integration
Adpative Audio/Video Quality
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Twilio not offers adaptive audio/video quality.
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LiveKit not offers adaptive audio/video quality.
âś“
VideoSDK provides best adaptive audio/video quality.
Works behind the Firewall/Private-Network
âś•
No
âś•
No
âś“
Yes
Role Management, Permissions, Policy and Templates
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Twilio offer limited Role Management, Permissions, Policy & Templates.
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Limited to host & participant roles
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VideoSDK offers Role management, Permissions, Policy and Templates
Automatic video and audio track degrade due to bandwidth in-consistency
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Not available
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Available
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Available
Dynamic Layout for Studio and RTMP Live Streaming
âś•
Twilio needed manual configuration.
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Not Available
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Available (No need for manual config.)
Build collaborative features like chat, poll, Q & A, whiteboard etc.
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Not available or Separate SDK
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In LiveKit collaborative features is not available.
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VideoSDK offers a range of collaborative features
Virtual Background, Live Transcription & ML Middleware
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Complex integration
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Not Available
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Easy Integration
Webhooks
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Only for recording states
âś•
Not Available
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Available
Pricing Model
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Usage based
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Subscription based
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Pay-as-You-Go Plan
Interactive Live Streaming
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Twilio supports interactive live streaming.
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LiveKit supports interactive live streaming.
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VideoSDK supports Interactive Live Streaming
Cloud Recording
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Twilio offers cloud recording capabilities.
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LiveKit offers cloud recording capabilities.
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VideoSDK offers Cloud Recording Capabilities
Interactive Whiteboard
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Not available or Separate SDK
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LiveKit not provides an interactive whiteboard feature.
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VideoSDK provides Interactive Whiteboard Feature
Multi-platform
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Twilio supports multiple platforms for a wider reach.
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LiveKit not supports multiple platforms for a wider reach.
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VideoSDK compatible with Multi-Platforms for greater reach
Interactive Participant Support
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Limited support
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LiveKit provides limited support for interactive participants.
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Upto 5,000
Mobile Browser Support
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Twilio offers limited support for mobile browsers.
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LiveKit offers limited support for mobile browsers.
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Video support 91% mobile browsers
Automatic Audio/Video Degrade, Re-connectivity
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Twilio not supports automatic audio/video quality adjustments.
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LiveKit supports automatic audio/video quality adjustments..
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VideoSDK supports Reconnectivity with Audio/Video Quality adjustments..
Audio & Video powered by AI
âś•
No
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No
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Yes
Independent of Open Source Dependency
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Twilio does not heavily rely on open source templates.
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LiveKit is not dependent on open source.
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VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
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No
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No
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Yes
API for Specific Features (Collaborative Games, Polls, etc.)
âś•
Limited
âś•
No
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Yes
API for Social Features (Merging Rooms, Battles, Coins, Gifts Sending etc.)
âś•
Limited
âś•
No
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Yes
Full HD Recording
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Twilio supports full HD recording.
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LiveKit not supports full HD recording.
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VideoSDK supports full HD recording
Open Source Templates
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Twilio not heavily rely on open source templates.
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LiveKit not heavily rely on open source templates.
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VideoSDK rely on open source templates
Full Custom roles
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Twilio offer limited support for custom roles.
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LiveKit offer limited support for custom roles.
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VideoSDK offer support for full custom roles
HLS Streaming
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Twilio not supports HLS streaming.
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LiveKit supports HLS streaming.
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VideoSDK supports HLS streaming
Cost-effective
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Twilio is not cost effective.
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LiveKit is not cost effective.
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VideoSDK is Cost Effective
Prebuilt SDK
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Twilio not provides prebuilt SDKs for easier integration.
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LiveKit not provides prebuilt SDKs for easier integration.
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VideoSDK provides Prebuilt SDKs for easier integration
Fully Customizable UI
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Twilio not allows for a Limited customizable UI.
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LiveKit not allows for a customizable UI.
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VideoSDK allows for Limited customizable UI
Metaverse Platform Support
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Twilio not support Metaverse platform.
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LiveKit not support Metaverse platform.
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VideoSDK support Metaverse platform
Session Analytics
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Separate charges
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LiveKit not offer session analytics option.
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VideoSDK offer session analytics option
Data Tracks
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Twillio separate charges for data tracks.
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LiveKit not offer data tracks option.
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VideoSDK offer track data option

Cost comparison : Twilio vs LiveKit vs Video SDK

Twilio
LiveKit
VideoSDK
Volume Discount
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Twilio not offer the volume discount.
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LiveKit not offer the volume discount.
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VideoSDK offer the Volume Discount
Video Conferencing
  • $4 per participant per 1000 minutes
  • $20 per 1,000 minutes
  • Video HD: $4.00
  • Video Full HD: $8.00
  • Video 2K: $16.00
  • Video 2K+: $36.00
Analytics
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Separate charges
âś“
Free
âś“
VideoSDK offer Free Analytics with Dashboard
Separate Pricing for Video and Audio
âś“
Yes
âś“
Yes
âś“
Yes
Free 10,000 Minutes Every Month
âś•
Twilio not offer free 10,000 minutes every month.
âś•
No
âś“
Yes
Minimum Price for Video Calls
$0.004 per participant minute
$0.02 per participant minute
$0.004 per participant minutes
Minimum Price for Audio-only Calls
$0.004 per participant per minute
$0.005 per participant minute
$0.001 per participant minutes
Advanced Firewall Control
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No
âś•
No
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VideoSDK offer Free Firewall Control
Compliance & Privacy
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Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
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LiveKit not provides compliance & privacy support.
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Provide Compliance Standards and Privacy Regulations:
  • HIPPA Complaint
  • GDPR Complaint
  • Data Localization
  • SOC2 : Type 2
  • ISO:27001
  • VAPT (Vulnerability Assessment and Penetration Testing)
  • CERT-in (Indian Computer Emergency Response Team)
Cloud Recording Pricing
  • $0.004/user/minute + $0.01/minute composition charges
No accurate data available
  • Video SD: $15.00 1,000 minutes (No limit on participants)
  • Video HD: $15.00 1,000 minutes (No limit on participants)
RTMP Pricing
NA
No accurate data available
  • $30 per 1,000 minutes
ILS Pricing
NA
  • $69 per hour (upto 500 viewers only and doesn't support Full HD)
  • $0.002 per participant minute (Support Full HD)
Storage Pricing
  • $0.05/GB/month for additional storage
No accurate data available
  • $3 per 1000 minutes per month

Support comparison : Twilio vs LiveKit vs Video SDK

Twilio
LiveKit
VideoSDK
Support
âś•
Paid
âś“
Yes
âś“
Yes
Cost
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
Only accounts having Standard or Enterprise plan
Free
Access to Testing
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No explicit support for testing, quality measurements and reports.
âś•
No
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All paid accounts get access to testing support from Video SDK
Access to TAM / CS Engineer
âś•
No
âś•
No
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Dedicated CS & Solution Engineers
SLAs
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No
âś•
Only accounts having Enterprise plan
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Affordable SLA with 99.9% Uptime

SUCCESS STORY

How ForagerOne built interactive learning platform with Video SDK

Read the story
See why customers love Video SDK
Ankur Chandra-Engineering Manager at Fynd
Company Logo

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

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