Twilio vs Daily

How do Twilio and Daily compare? And what does Video SDK offer?

Twilio

Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.

Daily

Daily allows developers to create real-time video and audio calls that operate directly in the web browser. The SDK simplifies the process of handling common backend video call functionalities across various platforms, providing sensible defaults for a smoother development experience.

How Video SDK make a difference

Twilio and Daily are two of the most popular SDKs in the market. Twilio is well-regarded for its dependable product support and superior video quality, while Daily offers an open-source solution with extensive options for UI customization.

However, both Twilio and Daily demand an enterprise-class development team, and their support services may not be as robust as desired. Additionally, integrating these SDKs into your applications can pose challenges.

Video SDK revolutionizes this landscape with its modern live SDK. It empowers developers to seamlessly add live video, audio calls, streaming, and collaborative features to their applications. With Video SDK, the integration process becomes effortless and straightforward.

This page provides a comprehensive evaluation of the advantages and disadvantages of Twilio vs Daily.

Features comparison : Twilio vs Daily vs Video SDK

Twilio
Daily
Video SDK

No. of participants (Including hosts)

50 participants only

1,000

Up to millions of viewers

Ease of SDK Integration

Requires high coding effort

Complex

Avg. integration takes only 2 weeks

Adpative audio/video quality

Not available

720p

Available

Works behind the Firewall, Private Network

No

No

Yes

Role Management, Permissions, Policy and Templates

Limited

Limited

Available

Automatic video and audio track degrade due to bandwidth in-consistency

Not available

Yes

Available

Dynamic Layout for Studio and RTMP Live Streaming

Manual configuration needed

No

Available

Build collaborative features like chat, poll, Q & A, whiteboard etc.

Not available or Separate SDK

No

Available

Virtual Background, Live Transcription & ML Middleware

Complex integration

No

Available

Webhooks

Only for recording states

No

Available

Pricing Model

Usage based

Usage based

Usage based

Interactive Live Streaming

No

Yes

Yes

Cloud Recording

Yes

Yes

Yes

Interactive Whiteboard

Not available or Separate SDK

Yes

Yes

Multi-platform

Yes

No

Yes

Interactive Participant Support

Limited support

1,000

Up to 5,000

Mobile browser support

Limited

84%

90%

Automatic audio / video degrade, re-connectivity

No

720p only

Yes

Audio & Video powered by AI

No

Partial

Yes

Independent of Open Source Dependency

No

No

Yes

Customised RTMP, Cloud Recording, HLS

No

Yes

Yes

API for building specific features such as collaborative games, polls etc

Limited

Partial

Yes

API to build social features such as merging rooms, battles, coins, gifts sending etc

Limited

No

Yes

Full HD recording

Yes

Yes

Yes

Open source templates

No

No

Yes

Full Custom roles

Limited

No

Yes

HLS Streaming

No

Yes

Yes

Cost-effective

No

No

Yes

Prebuilt SDK

No

Yes, but limited features

Yes

Fully customizable UI

Limited

Limited

Yes

Metaverse platform support

No

No

Yes

Session analytics

Separate charges

Yes

Yes

Data Tracks

Separate charges

Partial

Yes

Cost comparison : Twilio vs Daily vs Video SDK

Twilio
Daily
Video SDK

Volume Discount

No

Yes

Yes

Video Conferencing

  • $4 per participant per 1000 minutes
  • $4 per 1,000 minutes
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00

Analytics

Separate charges

Yes

Free

Separate pricing for video and audio

Yes

Yes

Yes

Free 10,000 minutes every month

No

Yes

Yes

Minimum price for video calls

$0.004 per participant minute

$0.004 per participant min

$0.002 per participant minute

Minimum price for audio-only calls

$0.004 per participant per minute

$0.00099 per participant min

$0.0006 per participant min

Advanced Firewall Control

No

$500/month

Free

Cloud recording pricing

  • $0.004/user/minute + $0.01/minute composition charges
  • $13.49 per 1,000 minutes
  • $15 per 1,000 minutes, No limit on participants

RTMP pricing

NA

  • $15 per 1,000 minutes
  • $15 per 1,000 minutes

ILS pricing

NA

  • $0.0012 per minute
  • $0.001 per participant minute (Also supports Full HD)

Storage pricing

  • $0.05/GB/month for additional storage
  • $3 per 1000 minutes per month
  • $3 per 1000 minutes per month

Support comparison : Twilio vs Daily vs Video SDK

Twilio
Daily
Video SDK

Support

Paid

Paid

Yes

Cost

  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
  • Advanced Support: $500 per month
  • Premium Support: $1,500 per month
  • Enterprise: $5,000 per month

Free

Access to Testing

No explicit support for testing, quality measurements and reports.

No

All paid accounts get access to testing support from Video SDK.

Access to TAM / CS Engineer

No

No

Dedicated CS & Solution Engineers

SLAs

No

No

Inexpensive SLA with 99.9% uptime

SUCCESS STORY

How MomentoStream increased user engagement into their live streaming platform with Video SDK

See why customers love Video SDK

Shilpa Jain-CEO & Co-Founder at Talk Your Heart Out
Company Logo

“We switched from a major international player to Video SDK due to their responsiveness to feedback, superior product, and better service. They outshine bigger players in the market and have been excellent in resolving issues promptly.”

Shilpa Jain ,

CEO & Co-Founder at Talk Your Heart Out

Have any business query?

FAQ

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