Twilio vs Daily
How do Twilio and Daily compare? And what does Video SDK offer?
Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
Daily allows developers to create real-time video and audio calls that operate directly in the web browser. The SDK simplifies the process of handling common backend video call functionalities across various platforms, providing sensible defaults for a smoother development experience.
How Video SDK make a difference
Twilio and Daily are two of the most popular SDKs in the market. Twilio is well-regarded for its dependable product support and superior video quality, while Daily offers an open-source solution with extensive options for UI customization.
However, both Twilio and Daily demand an enterprise-class development team, and their support services may not be as robust as desired. Additionally, integrating these SDKs into your applications can pose challenges.
Video SDK revolutionizes this landscape with its modern live SDK. It empowers developers to seamlessly add live video, audio calls, streaming, and collaborative features to their applications. With Video SDK, the integration process becomes effortless and straightforward.
This page provides a comprehensive evaluation of the advantages and disadvantages of Twilio vs Daily.
Features comparison : Twilio vs Daily vs Video SDK
features | Twilio | Daily | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ Twilio not supports more than 50 participants. | ✕ Daily supports upto 1000 participants. | ✓ VideoSDK supports millions participants. |
Ease of SDK Integration | ✕ In Twilio High coding effort required. | ✕ Daily SDK is Complex for integration. | ✓ VideoSDK generally requires more than 2 weeks for SDK integration. |
Adpative audio/video quality | ✕ Twilio not offers adaptive audio/video quality. | ✕ Daily audio/video quality upto 720p. | ✓ VideoSDK offers adaptive audio/video quality. |
Works behind the Firewall, Private Network | ✕ No | ✕ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Twilio offer limited Role Management, Permissions, Policy & Templates. | ✕ Daily has limited Role Management, Permissions, Policy & Templates. | ✓ VideoSDK offer Role Management, Permissions, Policy & Templates. |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✓ Yes | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Twilio needed manual configuration. | ✕ No | ✓ In VideoSDK no needed manual configuration. |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ In Daily collaborative features is not available. | ✓ Collaborative features available VideoSDK. |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ No | ✓ Easy integration |
Webhooks | ✕ Only for recording states | ✕ No | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based Price |
Interactive Live Streaming | ✕ Twilio supports interactive live streaming. | ✓ Daily supports interactive live streaming. | ✓ VideoSDK supports interactive live streaming. |
Cloud Recording | ✓ Twilio offers cloud recording capabilities. | ✓ Daily offers cloud recording capabilities. | ✓ VideoSDK offers cloud recording capabilities. |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✓ Daily provides an interactive whiteboard feature. | ✓ VideoSDK provides an interactive whiteboard feature. |
Multi-platform | ✓ Twilio supports multiple platforms for a wider reach. | ✕ Daily not supports multiple platforms for a wider reach. | ✓ VideoSDK supports multiple platforms for a wider reach. |
Interactive Participant Support | ✕ Limited support | ✕ Daily support upto 1000 Interactive Participants. | ✓ Up to 5,000 |
Mobile browser support | ✕ Twilio offers limited support for mobile browsers. | ✕ 84% | ✓ Video support only 90% mobile browsers. |
Automatic audio / video degrade, re-connectivity | ✕ Twilio not supports automatic audio/video quality adjustments. | ✕ 720p only | ✓ VideoSDK supports automatic audio/video quality adjustments.. |
Audio & Video powered by AI | ✕ No | ✕ Partial | ✓ Yes |
Independent of Open Source Dependency | ✕ Twilio does not heavily rely on open source templates. | ✕ Daily is not dependent on open source. | ✕ VideoSDK is not dependent on open source. |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ Yes | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ Partial | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Twilio supports full HD recording. | ✓ Daily supports full HD recording. | ✓ VideoSDK supports full HD recording. |
Open source templates | ✕ Twilio not heavily rely on open source templates. | ✕ Daily not rely on open source templates | ✓ VideoSDK heavily rely on open source templates. |
Full Custom roles | ✕ Twilio offer limited support for custom roles. | ✕ Daily has no custom roles option. | ✓ VideoSDK offer support for full custom roles. |
HLS Streaming | ✕ Twilio not supports HLS streaming. | ✓ Daily supports HLS streaming. | ✓ VideoSDK supports HLS streaming. |
Cost-effective | ✕ Twilio is not cost effective. | ✕ No | ✓ VideoSDK is cost effective. |
Prebuilt SDK | ✕ Twilio not provides prebuilt SDKs for easier integration. | ✕ Yes, but limited features | ✓ VideoSDK provides prebuilt SDKs for easier integration. |
Fully customizable UI | ✕ Twilio not allows for a Limited customizable UI. | ✕ Daily has Limited customizable UI | ✓ VideoSDK allows for a Limited customizable UI. |
Metaverse platform support | ✕ Twilio not support Metaverse platform. | ✕ No | ✓ VideoSDK support Metaverse platform. |
Session analytics | ✕ Separate charges | ✓ Yes | ✓ VideoSDK offer session analytics option. |
Data Tracks | ✕ Twillio separate charges for data tracks. | ✕ Partial data tracking option. | ✓ VideoSDK offer track data option. |
features | Twilio | Daily | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ Twilio not supports more than 50 participants. | ✕ Daily supports upto 1000 participants. | ✓ VideoSDK supports millions participants. |
Ease of SDK Integration | ✕ In Twilio High coding effort required. | ✕ Daily SDK is Complex for integration. | ✓ VideoSDK generally requires more than 2 weeks for SDK integration. |
Adpative audio/video quality | ✕ Twilio not offers adaptive audio/video quality. | ✕ Daily audio/video quality upto 720p. | ✓ VideoSDK offers adaptive audio/video quality. |
Works behind the Firewall, Private Network | ✕ No | ✕ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Twilio offer limited Role Management, Permissions, Policy & Templates. | ✕ Daily has limited Role Management, Permissions, Policy & Templates. | ✓ VideoSDK offer Role Management, Permissions, Policy & Templates. |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✓ Yes | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Twilio needed manual configuration. | ✕ No | ✓ In VideoSDK no needed manual configuration. |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ In Daily collaborative features is not available. | ✓ Collaborative features available VideoSDK. |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ No | ✓ Easy integration |
Webhooks | ✕ Only for recording states | ✕ No | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based Price |
Interactive Live Streaming | ✕ Twilio supports interactive live streaming. | ✓ Daily supports interactive live streaming. | ✓ VideoSDK supports interactive live streaming. |
Cloud Recording | ✓ Twilio offers cloud recording capabilities. | ✓ Daily offers cloud recording capabilities. | ✓ VideoSDK offers cloud recording capabilities. |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✓ Daily provides an interactive whiteboard feature. | ✓ VideoSDK provides an interactive whiteboard feature. |
Multi-platform | ✓ Twilio supports multiple platforms for a wider reach. | ✕ Daily not supports multiple platforms for a wider reach. | ✓ VideoSDK supports multiple platforms for a wider reach. |
Interactive Participant Support | ✕ Limited support | ✕ Daily support upto 1000 Interactive Participants. | ✓ Up to 5,000 |
Mobile browser support | ✕ Twilio offers limited support for mobile browsers. | ✕ 84% | ✓ Video support only 90% mobile browsers. |
Automatic audio / video degrade, re-connectivity | ✕ Twilio not supports automatic audio/video quality adjustments. | ✕ 720p only | ✓ VideoSDK supports automatic audio/video quality adjustments.. |
Audio & Video powered by AI | ✕ No | ✕ Partial | ✓ Yes |
Independent of Open Source Dependency | ✕ Twilio does not heavily rely on open source templates. | ✕ Daily is not dependent on open source. | ✕ VideoSDK is not dependent on open source. |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ Yes | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ Partial | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Twilio supports full HD recording. | ✓ Daily supports full HD recording. | ✓ VideoSDK supports full HD recording. |
Open source templates | ✕ Twilio not heavily rely on open source templates. | ✕ Daily not rely on open source templates | ✓ VideoSDK heavily rely on open source templates. |
Full Custom roles | ✕ Twilio offer limited support for custom roles. | ✕ Daily has no custom roles option. | ✓ VideoSDK offer support for full custom roles. |
HLS Streaming | ✕ Twilio not supports HLS streaming. | ✓ Daily supports HLS streaming. | ✓ VideoSDK supports HLS streaming. |
Cost-effective | ✕ Twilio is not cost effective. | ✕ No | ✓ VideoSDK is cost effective. |
Prebuilt SDK | ✕ Twilio not provides prebuilt SDKs for easier integration. | ✕ Yes, but limited features | ✓ VideoSDK provides prebuilt SDKs for easier integration. |
Fully customizable UI | ✕ Twilio not allows for a Limited customizable UI. | ✕ Daily has Limited customizable UI | ✓ VideoSDK allows for a Limited customizable UI. |
Metaverse platform support | ✕ Twilio not support Metaverse platform. | ✕ No | ✓ VideoSDK support Metaverse platform. |
Session analytics | ✕ Separate charges | ✓ Yes | ✓ VideoSDK offer session analytics option. |
Data Tracks | ✕ Twillio separate charges for data tracks. | ✕ Partial data tracking option. | ✓ VideoSDK offer track data option. |
Cost comparison : Twilio vs Daily vs Video SDK
features | Twilio | Daily | Video SDK |
|---|---|---|---|
Volume Discount | ✕ Twilio not offer the volume discount. | ✓ Yes | ✓ VideoSDK offer the volume discount. |
Video Conferencing |
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Analytics | ✕ Separate charges | ✓ Yes | ✓ VideoSDK offer free analytics. |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ Twilio not offer free 10,000 minutes every month. | ✓ Yes | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.004 per participant min | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.00099 per participant min | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ $500/month | ✓ VideoSDK offer free firewall control. |
Compliance & Privacy | ✕ Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges. | ✕ Daily provides robust support for Only HIPAA compliance, although it comes with associated charges. | ✓ Secure real-time audio-video to your app or website with compliance and privacy.
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Cloud recording pricing |
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RTMP pricing | NA |
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ILS pricing | NA |
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Storage pricing |
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features | Twilio | Daily | Video SDK |
|---|---|---|---|
Volume Discount | ✕ Twilio not offer the volume discount. | ✓ Yes | ✓ VideoSDK offer the volume discount. |
Video Conferencing |
|
|
|
Analytics | ✕ Separate charges | ✓ Yes | ✓ VideoSDK offer free analytics. |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ Twilio not offer free 10,000 minutes every month. | ✓ Yes | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.004 per participant min | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.00099 per participant min | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ $500/month | ✓ VideoSDK offer free firewall control. |
Compliance & Privacy | ✕ Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges. | ✕ Daily provides robust support for Only HIPAA compliance, although it comes with associated charges. | ✓ Secure real-time audio-video to your app or website with compliance and privacy.
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Cloud recording pricing |
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|
RTMP pricing | NA |
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ILS pricing | NA |
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Storage pricing |
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Support comparison : Twilio vs Daily vs Video SDK
features | Twilio | Daily | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
|
| Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ No | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ No | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ No | ✓ Inexpensive SLA with 99.9% uptime |
features | Twilio | Daily | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
|
| Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ No | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ No | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ No | ✓ Inexpensive SLA with 99.9% uptime |
See why customers love Video SDK
“We switched from a major international player to Video SDK due to their responsiveness to feedback, superior product, and better service. They outshine bigger players in the market and have been excellent in resolving issues promptly.”
Shilpa Jain ,
CEO & Co-Founder at Talk Your Heart Out
FAQ
