Twilio vs Daily
How do Twilio and Daily compare? And what does Video SDK offer?
Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
Daily allows developers to create real-time video and audio calls that operate directly in the web browser. The SDK simplifies the process of handling common backend video call functionalities across various platforms, providing sensible defaults for a smoother development experience.
How Video SDK make a difference
Twilio and Daily are two of the most popular SDKs in the market. Twilio is well-regarded for its dependable product support and superior video quality, while Daily offers an open-source solution with extensive options for UI customization.
However, both Twilio and Daily demand an enterprise-class development team, and their support services may not be as robust as desired. Additionally, integrating these SDKs into your applications can pose challenges.
Video SDK revolutionizes this landscape with its modern live SDK. It empowers developers to seamlessly add live video, audio calls, streaming, and collaborative features to their applications. With Video SDK, the integration process becomes effortless and straightforward.
This page provides a comprehensive evaluation of the advantages and disadvantages of Twilio vs Daily.
Features comparison : Twilio vs Daily vs Video SDK
features | Twilio | Daily | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ 50 participants only | ✕ 1,000 | ✓ Up to millions of viewers |
Ease of SDK Integration | ✕ Requires high coding effort | ✕ Complex | ✓ Avg. integration takes only 2 weeks |
Adpative audio/video quality | ✕ Not available | ✕ 720p | ✓ Available |
Works behind the Firewall, Private Network | ✕ No | ✓ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Limited | ✕ Limited | ✓ Available |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✓ Yes | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Manual configuration needed | ✕ No | ✓ Available |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ No | ✓ Available |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ No | ✓ Available |
Webhooks | ✕ Only for recording states | ✕ No | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based |
Interactive Live Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cloud Recording | ✓ Yes | ✓ Yes | ✓ Yes |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✓ Yes | ✓ Yes |
Multi-platform | ✓ Yes | ✕ No | ✓ Yes |
Interactive Participant Support | ✕ Limited support | ✕ 1,000 | ✓ Up to 5,000 |
Mobile browser support | ✕ Limited | ✕ 84% | ✓ 90% |
Automatic audio / video degrade, re-connectivity | ✕ No | ✕ 720p only | ✓ Yes |
Audio & Video powered by AI | ✕ No | ✕ Partial | ✓ Yes |
Independent of Open Source Dependency | ✕ No | ✕ No | ✓ Yes |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ Yes | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ Partial | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Yes | ✓ Yes | ✓ Yes |
Open source templates | ✕ No | ✕ No | ✓ Yes |
Full Custom roles | ✕ Limited | ✕ No | ✓ Yes |
HLS Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cost-effective | ✕ No | ✕ No | ✓ Yes |
Prebuilt SDK | ✕ No | ✕ Yes, but limited features | ✓ Yes |
Fully customizable UI | ✕ Limited | ✕ Limited | ✓ Yes |
Metaverse platform support | ✕ No | ✕ No | ✓ Yes |
Session analytics | ✕ Separate charges | ✓ Yes | ✓ Yes |
Data Tracks | ✕ Separate charges | ✕ Partial | ✓ Yes |
features | Twilio | Daily | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ 50 participants only | ✕ 1,000 | ✓ Up to millions of viewers |
Ease of SDK Integration | ✕ Requires high coding effort | ✕ Complex | ✓ Avg. integration takes only 2 weeks |
Adpative audio/video quality | ✕ Not available | ✕ 720p | ✓ Available |
Works behind the Firewall, Private Network | ✕ No | ✓ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Limited | ✕ Limited | ✓ Available |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✓ Yes | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Manual configuration needed | ✕ No | ✓ Available |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ No | ✓ Available |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ No | ✓ Available |
Webhooks | ✕ Only for recording states | ✕ No | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based |
Interactive Live Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cloud Recording | ✓ Yes | ✓ Yes | ✓ Yes |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✓ Yes | ✓ Yes |
Multi-platform | ✓ Yes | ✕ No | ✓ Yes |
Interactive Participant Support | ✕ Limited support | ✕ 1,000 | ✓ Up to 5,000 |
Mobile browser support | ✕ Limited | ✕ 84% | ✓ 90% |
Automatic audio / video degrade, re-connectivity | ✕ No | ✕ 720p only | ✓ Yes |
Audio & Video powered by AI | ✕ No | ✕ Partial | ✓ Yes |
Independent of Open Source Dependency | ✕ No | ✕ No | ✓ Yes |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ Yes | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ Partial | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Yes | ✓ Yes | ✓ Yes |
Open source templates | ✕ No | ✕ No | ✓ Yes |
Full Custom roles | ✕ Limited | ✕ No | ✓ Yes |
HLS Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cost-effective | ✕ No | ✕ No | ✓ Yes |
Prebuilt SDK | ✕ No | ✕ Yes, but limited features | ✓ Yes |
Fully customizable UI | ✕ Limited | ✕ Limited | ✓ Yes |
Metaverse platform support | ✕ No | ✕ No | ✓ Yes |
Session analytics | ✕ Separate charges | ✓ Yes | ✓ Yes |
Data Tracks | ✕ Separate charges | ✕ Partial | ✓ Yes |
Cost comparison : Twilio vs Daily vs Video SDK
features | Twilio | Daily | Video SDK |
|---|---|---|---|
Volume Discount | ✕ No | ✓ Yes | ✓ Yes |
Video Conferencing |
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|
|
Analytics | ✕ Separate charges | ✓ Yes | ✓ Free |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ No | ✓ Yes | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.004 per participant min | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.00099 per participant min | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ $500/month | ✓ Free |
Cloud recording pricing |
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RTMP pricing | NA |
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ILS pricing | NA |
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Storage pricing |
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features | Twilio | Daily | Video SDK |
|---|---|---|---|
Volume Discount | ✕ No | ✓ Yes | ✓ Yes |
Video Conferencing |
|
|
|
Analytics | ✕ Separate charges | ✓ Yes | ✓ Free |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ No | ✓ Yes | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.004 per participant min | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.00099 per participant min | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ $500/month | ✓ Free |
Cloud recording pricing |
|
|
|
RTMP pricing | NA |
|
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ILS pricing | NA |
|
|
Storage pricing |
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Support comparison : Twilio vs Daily vs Video SDK
features | Twilio | Daily | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
|
| Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ No | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ No | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ No | ✓ Inexpensive SLA with 99.9% uptime |
features | Twilio | Daily | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
|
| Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ No | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ No | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ No | ✓ Inexpensive SLA with 99.9% uptime |
See why customers love Video SDK
“We switched from a major international player to Video SDK due to their responsiveness to feedback, superior product, and better service. They outshine bigger players in the market and have been excellent in resolving issues promptly.”
Shilpa Jain ,
CEO & Co-Founder at Talk Your Heart Out
FAQ
