Twilio vs Amazon Chime SDK
How do Twilio and Amazon Chime SDK compare? And what does Video SDK offer?
Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
Amazon Chime is an SDK designed to facilitate the integration of video conferencing, audio calls, and texting into your applications. The Amazon Chime SDK offers essential live video features and incorporates AWS' user management capabilities to enhance the overall functionality.
How Video SDK make a difference
Both AWS Chime and Twilio are viable options for a video SDK. Twilio stands out due to its extensive reach, large developer base, and exceptional integration capabilities. AWS Chime, on the other hand, benefits from being supported by AWS' robust cloud infrastructure and enterprise offerings.
However, for agile startups, both options might be too bulky and lacking in features to justify their costs.
Video SDK changes this landscape. It provides comprehensive video/voice calls, live streams, and collaborative features, all of which can be seamlessly integrated into your app in as little as 10 minutes.
This page compares AWS Chime and Twilio and then introduces Video SDk as a compelling alternative for those seeking an efficient and cost-effective solution for their video needs.
Features comparison : Twilio vs AWS Chime vs Video SDK
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ 50 participants only | ✕ Up to 50 participants | ✓ Up to millions of viewers |
Ease of SDK Integration | ✕ Requires high coding effort | ✕ Requires high coding effort | ✓ Avg. integration takes only 2 weeks |
Adpative audio/video quality | ✕ Not available | ✓ Available | ✓ Available |
Works behind the Firewall, Private Network | ✕ No | ✕ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Limited | ✕ Limited | ✓ Available |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✕ Not available | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Manual configuration needed | ✕ Not available | ✓ Available |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ Not available | ✓ Available |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ Not available | ✓ Available |
Webhooks | ✕ Only for recording states | ✕ Not available | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based |
Interactive Live Streaming | ✕ No | ✕ Separate SDK | ✓ Yes |
Cloud Recording | ✓ Yes | ✓ Yes | ✓ Yes |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✕ No | ✓ Yes |
Multi-platform | ✓ Yes | ✕ No | ✓ Yes |
Interactive Participant Support | ✕ Limited support | ✕ Up to 250 | ✓ Up to 5,000 |
Mobile browser support | ✕ Limited | ✕ Limited | ✓ 90% |
Automatic audio / video degrade, re-connectivity | ✕ No | ✓ Yes | ✓ Yes |
Audio & Video powered by AI | ✕ No | ✕ No | ✓ Yes |
Independent of Open Source Dependency | ✕ No | ✕ No | ✓ Yes |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ No | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ No | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Yes | ✓ Yes | ✓ Yes |
Open source templates | ✕ No | ✕ No | ✓ Yes |
Full Custom roles | ✕ Limited | ✕ Limited | ✓ Yes |
HLS Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cost-effective | ✕ No | ✕ No | ✓ Yes |
Prebuilt SDK | ✕ No | ✕ No | ✓ Yes |
Fully customizable UI | ✕ Limited | ✕ No | ✓ Yes |
Metaverse platform support | ✕ No | ✕ No | ✓ Yes |
Session analytics | ✕ Separate charges | ✕ Paid | ✓ Yes |
Data Tracks | ✕ Separate charges | ✕ No | ✓ Yes |
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ 50 participants only | ✕ Up to 50 participants | ✓ Up to millions of viewers |
Ease of SDK Integration | ✕ Requires high coding effort | ✕ Requires high coding effort | ✓ Avg. integration takes only 2 weeks |
Adpative audio/video quality | ✕ Not available | ✓ Available | ✓ Available |
Works behind the Firewall, Private Network | ✕ No | ✕ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Limited | ✕ Limited | ✓ Available |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✕ Not available | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Manual configuration needed | ✕ Not available | ✓ Available |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ Not available | ✓ Available |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ Not available | ✓ Available |
Webhooks | ✕ Only for recording states | ✕ Not available | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based |
Interactive Live Streaming | ✕ No | ✕ Separate SDK | ✓ Yes |
Cloud Recording | ✓ Yes | ✓ Yes | ✓ Yes |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✕ No | ✓ Yes |
Multi-platform | ✓ Yes | ✕ No | ✓ Yes |
Interactive Participant Support | ✕ Limited support | ✕ Up to 250 | ✓ Up to 5,000 |
Mobile browser support | ✕ Limited | ✕ Limited | ✓ 90% |
Automatic audio / video degrade, re-connectivity | ✕ No | ✓ Yes | ✓ Yes |
Audio & Video powered by AI | ✕ No | ✕ No | ✓ Yes |
Independent of Open Source Dependency | ✕ No | ✕ No | ✓ Yes |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ No | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ No | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Yes | ✓ Yes | ✓ Yes |
Open source templates | ✕ No | ✕ No | ✓ Yes |
Full Custom roles | ✕ Limited | ✕ Limited | ✓ Yes |
HLS Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cost-effective | ✕ No | ✕ No | ✓ Yes |
Prebuilt SDK | ✕ No | ✕ No | ✓ Yes |
Fully customizable UI | ✕ Limited | ✕ No | ✓ Yes |
Metaverse platform support | ✕ No | ✕ No | ✓ Yes |
Session analytics | ✕ Separate charges | ✕ Paid | ✓ Yes |
Data Tracks | ✕ Separate charges | ✕ No | ✓ Yes |
Cost comparison : Twilio vs AWS Chime vs Video SDK
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
Volume Discount | ✕ No | ✓ Yes | ✓ Yes |
Video Conferencing |
|
|
|
Analytics | ✕ Separate charges | ✕ $0.023 per minute | ✓ Free |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ No | ✕ No | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.0017 per participant minute | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.0017 per participant minute | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ No | ✓ Free |
Cloud recording pricing |
|
|
|
RTMP pricing | NA | NA |
|
ILS pricing | NA | NA |
|
Storage pricing |
|
|
|
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
Volume Discount | ✕ No | ✓ Yes | ✓ Yes |
Video Conferencing |
|
|
|
Analytics | ✕ Separate charges | ✕ $0.023 per minute | ✓ Free |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ No | ✕ No | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.0017 per participant minute | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.0017 per participant minute | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ No | ✓ Free |
Cloud recording pricing |
|
|
|
RTMP pricing | NA | NA |
|
ILS pricing | NA | NA |
|
Storage pricing |
|
|
|
Support comparison : Twilio vs AWS Chime vs Video SDK
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
|
| Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ No | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ No | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ No | ✓ Inexpensive SLA with 99.9% uptime |
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
|
| Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ No | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ No | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ No | ✓ Inexpensive SLA with 99.9% uptime |
See why customers love Video SDK
“We switched from a major international player to Video SDK due to their responsiveness to feedback, superior product, and better service. They outshine bigger players in the market and have been excellent in resolving issues promptly.”
Shilpa Jain ,
CEO & Co-Founder at Talk Your Heart Out
FAQ
