Twilio vs Amazon Chime SDK
How do Twilio and Amazon Chime SDK compare? And what does Video SDK offer?
Twilio
originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
Amazon Chime
is an SDK designed to facilitate the integration of video conferencing, audio calls, and texting into your applications. The Amazon Chime SDK offers essential live video features and incorporates AWS' user management capabilities to enhance the overall functionality.How Video SDK make a difference
Both AWS Chime and Twilio are viable options for a video SDK. Twilio stands out due to its extensive reach, large developer base, and exceptional integration capabilities. AWS Chime, on the other hand, benefits from being supported by AWS' robust cloud infrastructure and enterprise offerings.
However, for agile startups, both options might be too bulky and lacking in features to justify their costs.
Video SDK changes this landscape. It provides comprehensive video/voice calls, live streams, and collaborative features, all of which can be seamlessly integrated into your app in as little as 10 minutes.
This page compares AWS Chime and Twilio and then introduces Video SDk as a compelling alternative for those seeking an efficient and cost-effective solution for their video needs.
Features comparison : Twilio vs AWS Chime vs Video SDK
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ Twilio not supports more than 50 participants. | ✕ AWS Chime supports upto 55 participants. | ✓ VideoSDK supports millions participants. |
Ease of SDK Integration | ✕ In Twilio High coding effort required. | ✕ Requires high coding effort | ✓ VideoSDK generally requires more than 2 weeks for SDK integration . |
Adpative audio/video quality | ✕ Twilio not offers adaptive audio/video quality. | ✓ AWS Chime offers adaptive audio/video quality. | ✓ VideoSDK offers adaptive audio/video quality. |
Works behind the Firewall, Private Network | ✕ No | ✕ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Twilio offer limited Role Management, Permissions, Policy & Templates. | ✕ AWS Chime offer limited Role Management, Permissions, Policy & Templates. | ✓ VideoSDK offer Role Management, Permissions, Policy & Templates. |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✕ Not available | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Twilio needed manual configuration. | ✕ Not available | ✓ In VideoSDK no needed manual configuration. |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ In AWS Chime collaborative features is not available. | ✓ Collaborative features available VideoSDK. |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ Not available | ✓ Easy integration |
Webhooks | ✕ Only for recording states | ✕ Not available | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based Price |
Interactive Live Streaming | ✕ Twilio supports interactive live streaming. | ✕ Separate SDK | ✓ VideoSDK supports interactive live streaming . |
Cloud Recording | ✓ Twilio offers cloud recording capabilities. | ✓ AWS Chime offers cloud recording capabilities. | ✓ VideoSDK offers cloud recording capabilities. |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✕ AWS Chime not provides an interactive whiteboard feature. | ✓ VideoSDK provides an interactive whiteboard feature. |
Multi-platform | ✓ Twilio supports multiple platforms for a wider reach. | ✕ AWS Chime not supports multiple platforms for a wider reach | ✓ VideoSDK supports multiple platforms for a wider reach. |
Interactive Participant Support | ✕ Limited support | ✕ AWS Chime support upto 250 interactive participants. | ✓ Up to 5,000 |
Mobile browser support | ✕ Twilio offers limited support for mobile browsers. | ✕ AWS Chime offers limited support for mobile browsers. | ✓ Video support only 90% mobile browsers. |
Automatic audio / video degrade, re-connectivity | ✕ Twilio not supports automatic audio/video quality adjustments. | ✓ AWS Chime supports automatic audio/video quality adjustments.. | ✓ VideoSDK supports automatic audio/video quality adjustments.. |
Audio & Video powered by AI | ✕ No | ✕ No | ✓ Yes |
Independent of Open Source Dependency | ✕ Twilio does not heavily rely on open source templates. | ✕ AWS Chime is not dependent on open source. | ✕ VideoSDK is not dependent on open source. |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ No | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ No | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Twilio supports full HD recording. | ✓ AWS Chime supports full HD recording. | ✓ VideoSDK supports full HD recording. |
Open source templates | ✕ Twilio not heavily rely on open source templates. | ✕ No | ✓ VideoSDK heavily rely on open source templates. |
Full Custom roles | ✕ Twilio offer limited support for custom roles. | ✕ AWS Chime offer limited support for custom roles. | ✓ VideoSDK offer support for full custom roles. |
HLS Streaming | ✕ Twilio not supports HLS streaming. | ✓ AWS Chime supports HLS streaming. | ✓ VideoSDK supports HLS streaming. |
Cost-effective | ✕ Twilio is not cost effective. | ✕ AWS Chime is not cost effective. | ✓ VideoSDK is cost effective. |
Prebuilt SDK | ✕ Twilio not provides prebuilt SDKs for easier integration. | ✕ AWS Chime not provides prebuilt SDKs for easier integration. | ✓ VideoSDK provides prebuilt SDKs for easier integration. |
Fully customizable UI | ✕ Twilio not allows for a Limited customizable UI. | ✕ AWS Chime not allows for a customizable UI. | ✓ VideoSDK allows for a Limited customizable UI. |
Metaverse platform support | ✕ Twilio not support Metaverse platform. | ✕ AWS Chime not support Metaverse platform. | ✓ VideoSDK support Metaverse platform. |
Session analytics | ✕ Separate charges | ✕ Paid | ✓ VideoSDK offer session analytics option. |
Data Tracks | ✕ Twillio separate charges for data tracks. | ✕ AWS Chime not offer data tracks option. | ✓ VideoSDK offer track data option. |
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
No. of participants (Including hosts) | ✕ Twilio not supports more than 50 participants. | ✕ AWS Chime supports upto 55 participants. | ✓ VideoSDK supports millions participants. |
Ease of SDK Integration | ✕ In Twilio High coding effort required. | ✕ Requires high coding effort | ✓ VideoSDK generally requires more than 2 weeks for SDK integration . |
Adpative audio/video quality | ✕ Twilio not offers adaptive audio/video quality. | ✓ AWS Chime offers adaptive audio/video quality. | ✓ VideoSDK offers adaptive audio/video quality. |
Works behind the Firewall, Private Network | ✕ No | ✕ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Twilio offer limited Role Management, Permissions, Policy & Templates. | ✕ AWS Chime offer limited Role Management, Permissions, Policy & Templates. | ✓ VideoSDK offer Role Management, Permissions, Policy & Templates. |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✕ Not available | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Twilio needed manual configuration. | ✕ Not available | ✓ In VideoSDK no needed manual configuration. |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ In AWS Chime collaborative features is not available. | ✓ Collaborative features available VideoSDK. |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ Not available | ✓ Easy integration |
Webhooks | ✕ Only for recording states | ✕ Not available | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based Price |
Interactive Live Streaming | ✕ Twilio supports interactive live streaming. | ✕ Separate SDK | ✓ VideoSDK supports interactive live streaming . |
Cloud Recording | ✓ Twilio offers cloud recording capabilities. | ✓ AWS Chime offers cloud recording capabilities. | ✓ VideoSDK offers cloud recording capabilities. |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✕ AWS Chime not provides an interactive whiteboard feature. | ✓ VideoSDK provides an interactive whiteboard feature. |
Multi-platform | ✓ Twilio supports multiple platforms for a wider reach. | ✕ AWS Chime not supports multiple platforms for a wider reach | ✓ VideoSDK supports multiple platforms for a wider reach. |
Interactive Participant Support | ✕ Limited support | ✕ AWS Chime support upto 250 interactive participants. | ✓ Up to 5,000 |
Mobile browser support | ✕ Twilio offers limited support for mobile browsers. | ✕ AWS Chime offers limited support for mobile browsers. | ✓ Video support only 90% mobile browsers. |
Automatic audio / video degrade, re-connectivity | ✕ Twilio not supports automatic audio/video quality adjustments. | ✓ AWS Chime supports automatic audio/video quality adjustments.. | ✓ VideoSDK supports automatic audio/video quality adjustments.. |
Audio & Video powered by AI | ✕ No | ✕ No | ✓ Yes |
Independent of Open Source Dependency | ✕ Twilio does not heavily rely on open source templates. | ✕ AWS Chime is not dependent on open source. | ✕ VideoSDK is not dependent on open source. |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ No | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ No | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Twilio supports full HD recording. | ✓ AWS Chime supports full HD recording. | ✓ VideoSDK supports full HD recording. |
Open source templates | ✕ Twilio not heavily rely on open source templates. | ✕ No | ✓ VideoSDK heavily rely on open source templates. |
Full Custom roles | ✕ Twilio offer limited support for custom roles. | ✕ AWS Chime offer limited support for custom roles. | ✓ VideoSDK offer support for full custom roles. |
HLS Streaming | ✕ Twilio not supports HLS streaming. | ✓ AWS Chime supports HLS streaming. | ✓ VideoSDK supports HLS streaming. |
Cost-effective | ✕ Twilio is not cost effective. | ✕ AWS Chime is not cost effective. | ✓ VideoSDK is cost effective. |
Prebuilt SDK | ✕ Twilio not provides prebuilt SDKs for easier integration. | ✕ AWS Chime not provides prebuilt SDKs for easier integration. | ✓ VideoSDK provides prebuilt SDKs for easier integration. |
Fully customizable UI | ✕ Twilio not allows for a Limited customizable UI. | ✕ AWS Chime not allows for a customizable UI. | ✓ VideoSDK allows for a Limited customizable UI. |
Metaverse platform support | ✕ Twilio not support Metaverse platform. | ✕ AWS Chime not support Metaverse platform. | ✓ VideoSDK support Metaverse platform. |
Session analytics | ✕ Separate charges | ✕ Paid | ✓ VideoSDK offer session analytics option. |
Data Tracks | ✕ Twillio separate charges for data tracks. | ✕ AWS Chime not offer data tracks option. | ✓ VideoSDK offer track data option. |
Cost comparison : Twilio vs AWS Chime vs Video SDK
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
Volume Discount | ✕ Twilio not offer the volume discount. | ✓ AWS Chime offer the volume discount. | ✓ VideoSDK offer the volume discount . |
Video Conferencing |
|
|
|
Analytics | ✕ Separate charges | ✕ $0.023 per minute | ✓ VideoSDK offer free analytics. |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ Twilio not offer free 10,000 minutes every month. | ✕ No | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.0017 per participant minute | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.0017 per participant minute | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ No | ✓ VideoSDK offer free firewall control. |
Compliance & Privacy | ✕ Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges. | ✕ AWS Chime SDK provides robust support for HIPAA compliance. | ✓ Secure real-time audio-video to your app or website with compliance and privacy.
|
Cloud recording pricing |
|
|
|
RTMP pricing | NA | NA |
|
ILS pricing | NA | NA |
|
Storage pricing |
|
|
|
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
Volume Discount | ✕ Twilio not offer the volume discount. | ✓ AWS Chime offer the volume discount. | ✓ VideoSDK offer the volume discount . |
Video Conferencing |
|
|
|
Analytics | ✕ Separate charges | ✕ $0.023 per minute | ✓ VideoSDK offer free analytics. |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ Twilio not offer free 10,000 minutes every month. | ✕ No | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.0017 per participant minute | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.0017 per participant minute | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ No | ✓ VideoSDK offer free firewall control. |
Compliance & Privacy | ✕ Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges. | ✕ AWS Chime SDK provides robust support for HIPAA compliance. | ✓ Secure real-time audio-video to your app or website with compliance and privacy.
|
Cloud recording pricing |
|
|
|
RTMP pricing | NA | NA |
|
ILS pricing | NA | NA |
|
Storage pricing |
|
|
|
Support comparison : Twilio vs AWS Chime vs Video SDK
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
|
| Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ No | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ No | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ No | ✓ Inexpensive SLA with 99.9% uptime |
features | Twilio | AWS Chime | Video SDK |
|---|---|---|---|
Support | ✕ Paid | ✕ Paid | ✓ Yes |
Cost |
|
| Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ No | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ No | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ No | ✓ Inexpensive SLA with 99.9% uptime |
See why customers love Video SDK
“We switched from a major international player to Video SDK due to their responsiveness to feedback, superior product, and better service. They outshine bigger players in the market and have been excellent in resolving issues promptly.”
Shilpa Jain ,
CEO & Co-Founder at Talk Your Heart Out
FAQ
