Twilio vs 100ms

How do Twilio and 100ms compare? And what does Video SDK offer?

Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.

100ms is a cloud platform that empowers developers to integrate video and audio conferencing into Web, Android, and iOS applications. The platform offers REST APIs, SDKs, and a user-friendly dashboard, making it easy to capture, distribute, record, and display live interactive audio and video content.

How Video SDK make a difference

Twilio and 100ms are leading competitors in the live video domain. Both platforms offer distinct packages, features, and advantages. However, they are considered legacy video SDK providers with their user experiences remaining unchanged for over half a decade, and their integration into your app can take several months.

Video SDK revolutionizes this situation. It offers a single SDK that seamlessly handles video/voice calls, live streams, and collaborative features right out of the box. Moreover, integrating Video SDK into your app is a breeze, taking only a few minutes.

This page compares 100ms and Twilio, detailing their respective pros and cons, while highlighting why Video SDK deserves your consideration.

Features comparison : Twilio vs 100ms vs Video SDK

features	Twilio	100ms	Video SDK
No. of participants (Including hosts)	✕ 50 participants only	✕ Limited	✓ Up to millions of viewers
Ease of SDK Integration	✕ Requires high coding effort	✕ Complex	✓ Avg. integration takes only 2 weeks
Adpative audio/video quality	✕ Not available	✕ Limited	✓ Available
Works behind the Firewall, Private Network	✕ No	✕ No	✓ Yes
Role Management, Permissions, Policy and Templates	✕ Limited	✕ Limited	✓ Available
Automatic video and audio track degrade due to bandwidth in-consistency	✕ Not available	✓ Yes	✓ Available
Dynamic Layout for Studio and RTMP Live Streaming	✕ Manual configuration needed	✕ Manual configuration needed	✓ Available
Build collaborative features like chat, poll, Q & A, whiteboard etc.	✕ Not available or Separate SDK	✕ Not available	✓ Available
Virtual Background, Live Transcription & ML Middleware	✕ Complex integration	✕ Not available	✓ Available
Webhooks	✕ Only for recording states	✕ Available but not for everything	✓ Available
Pricing Model	✓ Usage based	✓ Usage based	✓ Usage based
Interactive Live Streaming	✕ No	✓ Yes	✓ Yes
Cloud Recording	✓ Yes	✓ Yes	✓ Yes
Interactive Whiteboard	✕ Not available or Separate SDK	✕ No	✓ Yes
Multi-platform	✓ Yes	✓ Yes	✓ Yes
Interactive Participant Support	✕ Limited support	✕ Limited	✓ Up to 5,000
Mobile browser support	✕ Limited	✕ 50%	✓ 90%
Automatic audio / video degrade, re-connectivity	✕ No	✕ 720p	✓ Yes
Audio & Video powered by AI	✕ No	✕ Partial	✓ Yes
Independent of Open Source Dependency	✕ No	✕ No	✓ Yes
Customised RTMP, Cloud Recording, HLS	✕ No	✕ No	✓ Yes
API for building specific features such as collaborative games, polls etc	✕ Limited	✕ Partial	✓ Yes
API to build social features such as merging rooms, battles, coins, gifts sending etc	✕ Limited	✕ No	✓ Yes
Full HD recording	✓ Yes	✓ Yes	✓ Yes
Open source templates	✕ No	✕ No	✓ Yes
Full Custom roles	✕ Limited	✕ No	✓ Yes
HLS Streaming	✕ No	✕ No	✓ Yes
Cost-effective	✕ No	✕ No	✓ Yes
Prebuilt SDK	✕ No	✕ No	✓ Yes
Fully customizable UI	✕ Limited	✕ No	✓ Yes
Metaverse platform support	✕ No	✕ No	✓ Yes
Session analytics	✕ Separate charges	✕ No	✓ Yes
Data Tracks	✕ Separate charges	✕ Partial	✓ Yes

features	Twilio	100ms	Video SDK
No. of participants (Including hosts)	✕ 50 participants only	✕ Limited	✓ Up to millions of viewers
Ease of SDK Integration	✕ Requires high coding effort	✕ Complex	✓ Avg. integration takes only 2 weeks
Adpative audio/video quality	✕ Not available	✕ Limited	✓ Available
Works behind the Firewall, Private Network	✕ No	✕ No	✓ Yes
Role Management, Permissions, Policy and Templates	✕ Limited	✕ Limited	✓ Available
Automatic video and audio track degrade due to bandwidth in-consistency	✕ Not available	✓ Yes	✓ Available
Dynamic Layout for Studio and RTMP Live Streaming	✕ Manual configuration needed	✕ Manual configuration needed	✓ Available
Build collaborative features like chat, poll, Q & A, whiteboard etc.	✕ Not available or Separate SDK	✕ Not available	✓ Available
Virtual Background, Live Transcription & ML Middleware	✕ Complex integration	✕ Not available	✓ Available
Webhooks	✕ Only for recording states	✕ Available but not for everything	✓ Available
Pricing Model	✓ Usage based	✓ Usage based	✓ Usage based
Interactive Live Streaming	✕ No	✓ Yes	✓ Yes
Cloud Recording	✓ Yes	✓ Yes	✓ Yes
Interactive Whiteboard	✕ Not available or Separate SDK	✕ No	✓ Yes
Multi-platform	✓ Yes	✓ Yes	✓ Yes
Interactive Participant Support	✕ Limited support	✕ Limited	✓ Up to 5,000
Mobile browser support	✕ Limited	✕ 50%	✓ 90%
Automatic audio / video degrade, re-connectivity	✕ No	✕ 720p	✓ Yes
Audio & Video powered by AI	✕ No	✕ Partial	✓ Yes
Independent of Open Source Dependency	✕ No	✕ No	✓ Yes
Customised RTMP, Cloud Recording, HLS	✕ No	✕ No	✓ Yes
API for building specific features such as collaborative games, polls etc	✕ Limited	✕ Partial	✓ Yes
API to build social features such as merging rooms, battles, coins, gifts sending etc	✕ Limited	✕ No	✓ Yes
Full HD recording	✓ Yes	✓ Yes	✓ Yes
Open source templates	✕ No	✕ No	✓ Yes
Full Custom roles	✕ Limited	✕ No	✓ Yes
HLS Streaming	✕ No	✕ No	✓ Yes
Cost-effective	✕ No	✕ No	✓ Yes
Prebuilt SDK	✕ No	✕ No	✓ Yes
Fully customizable UI	✕ Limited	✕ No	✓ Yes
Metaverse platform support	✕ No	✕ No	✓ Yes
Session analytics	✕ Separate charges	✕ No	✓ Yes
Data Tracks	✕ Separate charges	✕ Partial	✓ Yes

Cost comparison : Twilio vs 100ms vs Video SDK

features	Twilio	100ms	Video SDK
Volume Discount	✕ No	✕ No	✓ Yes
Video Conferencing	$4 per participant per 1000 minutes	$4 per 1,000 minutes	Video SD: $2.00 Video HD: $3.00 Video Full HD: $7.00 Video 2K: $7.00 Video 2K+: $7.00
Analytics	✕ Separate charges	✕ No	✓ Free
Separate pricing for video and audio	✓ Yes	✓ Yes	✓ Yes
Free 10,000 minutes every month	✕ No	✓ Yes	✓ Yes
Minimum price for video calls	$0.004 per participant minute	$0.004 per participant minute	$0.002 per participant minute
Minimum price for audio-only calls	$0.004 per participant per minute	$0.001 per participant minute	$0.0006 per participant min
Advanced Firewall Control	✕ No	✕ No	✓ Free
Cloud recording pricing	$0.004/user/minute + $0.01/minute composition charges	$13.5 per 1,000 minutes	$15 per 1,000 minutes, No limit on participants
RTMP pricing	NA	$40 per 1,000 minutes	$15 per 1,000 minutes
ILS pricing	NA	$0.004 per speaker minute $0.0012 per viewer minute (Doesn't support Full HD)	$0.001 per participant minute (Also supports Full HD)
Storage pricing	$0.05/GB/month for additional storage	NA	$3 per 1000 minutes per month

features	Twilio	100ms	Video SDK
Volume Discount	✕ No	✕ No	✓ Yes
Video Conferencing	$4 per participant per 1000 minutes	$4 per 1,000 minutes	Video SD: $2.00 Video HD: $3.00 Video Full HD: $7.00 Video 2K: $7.00 Video 2K+: $7.00
Analytics	✕ Separate charges	✕ No	✓ Free
Separate pricing for video and audio	✓ Yes	✓ Yes	✓ Yes
Free 10,000 minutes every month	✕ No	✓ Yes	✓ Yes
Minimum price for video calls	$0.004 per participant minute	$0.004 per participant minute	$0.002 per participant minute
Minimum price for audio-only calls	$0.004 per participant per minute	$0.001 per participant minute	$0.0006 per participant min
Advanced Firewall Control	✕ No	✕ No	✓ Free
Cloud recording pricing	$0.004/user/minute + $0.01/minute composition charges	$13.5 per 1,000 minutes	$15 per 1,000 minutes, No limit on participants
RTMP pricing	NA	$40 per 1,000 minutes	$15 per 1,000 minutes
ILS pricing	NA	$0.004 per speaker minute $0.0012 per viewer minute (Doesn't support Full HD)	$0.001 per participant minute (Also supports Full HD)
Storage pricing	$0.05/GB/month for additional storage	NA	$3 per 1000 minutes per month

Support comparison : Twilio vs 100ms vs Video SDK

features	Twilio	100ms	Video SDK
Support	✕ Paid	✓ Yes	✓ Yes
Cost	Production plan: Greater of 4% of monthly spend or $250 Business plan: Greater of 6% of monthly spend or $1,500 Personalized plan: Greater of 8% of monthly spend or $5,000	Free	Free
Access to Testing	✕ No explicit support for testing, quality measurements and reports.	✕ No	✓ All paid accounts get access to testing support from Video SDK.
Access to TAM / CS Engineer	✕ No	✕ No	✓ Dedicated CS & Solution Engineers
SLAs	✕ No	✕ No	✓ Inexpensive SLA with 99.9% uptime

features	Twilio	100ms	Video SDK
Support	✕ Paid	✓ Yes	✓ Yes
Cost	Production plan: Greater of 4% of monthly spend or $250 Business plan: Greater of 6% of monthly spend or $1,500 Personalized plan: Greater of 8% of monthly spend or $5,000	Free	Free
Access to Testing	✕ No explicit support for testing, quality measurements and reports.	✕ No	✓ All paid accounts get access to testing support from Video SDK.
Access to TAM / CS Engineer	✕ No	✕ No	✓ Dedicated CS & Solution Engineers
SLAs	✕ No	✕ No	✓ Inexpensive SLA with 99.9% uptime

SUCCESS STORY

How Immigo empowered personalized language learning experience with Video SDK

See why customers love Video SDK

Ankur Chandra-Engineering Manager at Fynd

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

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