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Twilio vs 100ms

How do Twilio and 100ms compare? And what does VideoSDK offer?


originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.


is a cloud platform that empowers developers to integrate video and audio conferencing into Web, Android, and iOS applications. The platform offers REST APIs, SDKs, and a user-friendly dashboard, making it easy to capture, distribute, record, and display live interactive audio and video content.
How VideoSDK make a difference
Twilio and 100ms are leading competitors in the live video domain. Both platforms offer distinct packages, features, and advantages. However, they are considered legacy video SDK providers with their user experiences remaining unchanged for over half a decade, and their integration into your app can take several months.
VideoSDK revolutionizes this situation. It offers a single SDK that seamlessly handles video/voice calls, live streams, and collaborative features right out of the box. Moreover, integrating Video SDK into your app is a breeze, taking only a few minutes.
This page compares 100ms and Twilio, detailing their respective pros and cons, while highlighting why VideoSDK deserves your consideration.

Features comparison : Twilio vs 100ms vs VideoSDK

Evaluate features across Twilio, 100ms, and VideoSDK for a comprehensive comparison, aiding in selecting the right platform for your needs.
Video SDK
No. of participants (Including hosts)
Twilio not supports more than 50 participants.
100ms supports limited participants.
VideoSDK supports millions participants.
Ease of SDK Integration
In Twilio High coding effort required.
100ms SDK complex to integration.
VideoSDK generally requires more than 2 weeks for

SDK integration

Adpative audio/video quality
Twilio not offers adaptive audio/video quality.
100ms has limited adaptive audio/video quality.
VideoSDK offers adaptive audio/video quality.
Works behind the Firewall, Private Network
Role Management, Permissions, Policy and Templates
Twilio offer limited Role Management, Permissions, Policy & Templates.
100ms offer limited Role Management, Permissions, Policy & Templates.
VideoSDK offer Role Management, Permissions, Policy & Templates.
Automatic video and audio track degrade due to bandwidth in-consistency
Not available
Dynamic Layout for Studio and RTMP Live Streaming
Twilio needed manual configuration.
Needs manual configuration.
In VideoSDK no needed manual configuration.
Build collaborative features like chat, poll, Q & A, whiteboard etc.
Not available or Separate SDK
In 100ms collaborative features is not available.
Collaborative features available VideoSDK.
Virtual Background, Live Transcription & ML Middleware
Complex integration
Not available
Easy integration
Only for recording states
Available but not for everything
Pricing Model
Usage based
Usage based
Usage based


Interactive Live Streaming
Twilio supports interactive live streaming.
100ms supports interactive live streaming.
VideoSDK supports

interactive live streaming

Cloud Recording
Twilio offers cloud recording capabilities.
100ms offers cloud recording capabilities.
VideoSDK offers cloud recording capabilities.
Interactive Whiteboard
Not available or Separate SDK
100ms not provides an interactive whiteboard feature.
VideoSDK provides an interactive whiteboard feature.
Twilio supports multiple platforms for a wider reach.
100ms supports multiple platforms for a wider reach.
VideoSDK supports multiple platforms for a wider reach.
Interactive Participant Support
Limited support
100ms provides limited support for interactive participants.
Up to 5,000
Mobile browser support
Twilio offers limited support for mobile browsers.
100ms support only 50% mobile browsers.
Video support only 90% mobile browsers.
Automatic audio / video degrade, re-connectivity
Twilio not supports automatic audio/video quality adjustments.
VideoSDK supports automatic audio/video quality adjustments..
Audio & Video powered by AI
Independent of Open Source Dependency
Twilio does not heavily rely on open source templates.
100ms is not dependent on open source.
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
API for building specific features such as collaborative games, polls etc
API to build social features such as merging rooms, battles, coins, gifts sending etc
Full HD recording
Twilio supports full HD recording.
100ms supports full HD recording.
VideoSDK supports full HD recording.
Open source templates
Twilio not heavily rely on open source templates.
100ms not heavily rely on open source templates.
VideoSDK heavily rely on open source templates.
Full Custom roles
Twilio offer limited support for custom roles.
100ms not support full custom roles.
VideoSDK offer support for full custom roles.
HLS Streaming
Twilio not supports HLS streaming.
100ms not supports HLS streaming.
VideoSDK supports HLS streaming.
Twilio is not cost effective.
100ms is not cost effective.
VideoSDK is cost effective.
Prebuilt SDK
Twilio not provides prebuilt SDKs for easier integration.
100ms not provides prebuilt SDKs for easier integration.
VideoSDK provides prebuilt SDKs for easier integration.
Fully customizable UI
Twilio not allows for a Limited customizable UI.
100ms not allows for a customizable UI.
VideoSDK allows for a Limited customizable UI.
Metaverse platform support
Twilio not support Metaverse platform.
100ms not support Metaverse platform.
VideoSDK support Metaverse platform.
Session analytics
Separate charges
100ms not offer session analytics option.
VideoSDK offer session analytics option.
Data Tracks
Twillio separate charges for data tracks.
100ms offer partial data tracks option.
VideoSDK offer track data option.

Cost comparison : Twilio vs 100ms vs VideoSDK

Compare price between Twilio, 100ms, and VideoSDK to optimize your budget and choose the most economical solution for your requirements.
Video SDK
Volume Discount
Twilio not offer the volume discount.
100ms not offer the volume discount.
VideoSDK offer the

volume discount

Video Conferencing
  • $4 per participant per 1000 minutes
  • Video SD: $4.00
  • Video HD: $4.00
  • Video Full HD: $8.00
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00
Separate charges
VideoSDK offer free analytics.
Separate pricing for video and audio
Free 10,000 minutes every month
Twilio not offer free 10,000 minutes every month.
Minimum price for video calls
$0.004 per participant minute
$0.004 per participant minute
$0.002 per participant minute
Minimum price for audio-only calls
$0.004 per participant per minute
$0.001 per participant minute
$0.0006 per participant min
Advanced Firewall Control
100ms not offer free firewall control.
VideoSDK offer free firewall control.
Compliance & Privacy
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
100ms live only support HIPAA Compliance.
Secure real-time audio-video to your app or website with compliance and privacy.
  1. HIPPA Complaint
  2. GDPR Complaint
  3. Data Localization
  4. SOC 2 Type 2
  5. VAPT(Vulnerability Assessment and Penetration Testing,)
  6. CERT-in (Indian Computer Emergency Response Team )
Cloud recording pricing
  • $0.004/user/minute + $0.01/minute composition charges
  • Video SD: $13.50 1,000 minutes
  • Video HD: $27.00 1,000 minutes
  • Video SD: $15.00 1,000 minutes, No limit on participants
  • Video HD: $15.00 1,000 minutes,No limit on participants
RTMP pricing
  • $40 per 1,000 minutes
  • $15 per 1,000 minutes
ILS pricing
  • $0.004 per speaker minute
  • $0.0012 per viewer minute (Doesn't support Full HD)
  • $0.001 per participant minute (Also supports Full HD)
Storage pricing
  • $0.05/GB/month for additional storage
  • $3 per 1000 minutes per month

Support comparison : Twilio vs 100ms vs Video SDK

Video SDK
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
Access to Testing
No explicit support for testing, quality measurements and reports.
All paid accounts get access to testing support from Video SDK.
Access to TAM / CS Engineer
Dedicated CS & Solution Engineers
Inexpensive SLA with

99.9% uptime


How Immigo empowered personalized language learning experience with Video SDK

See why customers love VideoSDK
Ankur Chandra-Engineering Manager at Fynd
Company Logo

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

Have any business query?


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