Twilio vs 100ms
How do Twilio and 100ms compare? And what does Video SDK offer?
Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
100ms is a cloud platform that empowers developers to integrate video and audio conferencing into Web, Android, and iOS applications. The platform offers REST APIs, SDKs, and a user-friendly dashboard, making it easy to capture, distribute, record, and display live interactive audio and video content.
How Video SDK make a difference
Twilio and 100ms are leading competitors in the live video domain. Both platforms offer distinct packages, features, and advantages. However, they are considered legacy video SDK providers with their user experiences remaining unchanged for over half a decade, and their integration into your app can take several months.
Video SDK revolutionizes this situation. It offers a single SDK that seamlessly handles video/voice calls, live streams, and collaborative features right out of the box. Moreover, integrating Video SDK into your app is a breeze, taking only a few minutes.
This page compares 100ms and Twilio, detailing their respective pros and cons, while highlighting why Video SDK deserves your consideration.
Features comparison : Twilio vs 100ms vs Video SDK
features | Twilio | 100ms | Video SDK |
---|---|---|---|
No. of participants (Including hosts) | ✕ 50 participants only | ✕ Limited | ✓ Up to millions of viewers |
Ease of SDK Integration | ✕ Requires high coding effort | ✕ Complex | ✓ Avg. integration takes only 2 weeks |
Adpative audio/video quality | ✕ Not available | ✕ Limited | ✓ Available |
Works behind the Firewall, Private Network | ✕ No | ✕ No | ✓ Yes |
Role Management, Permissions, Policy and Templates | ✕ Limited | ✕ Limited | ✓ Available |
Automatic video and audio track degrade due to bandwidth in-consistency | ✕ Not available | ✓ Yes | ✓ Available |
Dynamic Layout for Studio and RTMP Live Streaming | ✕ Manual configuration needed | ✕ Manual configuration needed | ✓ Available |
Build collaborative features like chat, poll, Q & A, whiteboard etc. | ✕ Not available or Separate SDK | ✕ Not available | ✓ Available |
Virtual Background, Live Transcription & ML Middleware | ✕ Complex integration | ✕ Not available | ✓ Available |
Webhooks | ✕ Only for recording states | ✕ Available but not for everything | ✓ Available |
Pricing Model | ✓ Usage based | ✓ Usage based | ✓ Usage based |
Interactive Live Streaming | ✕ No | ✓ Yes | ✓ Yes |
Cloud Recording | ✓ Yes | ✓ Yes | ✓ Yes |
Interactive Whiteboard | ✕ Not available or Separate SDK | ✕ No | ✓ Yes |
Multi-platform | ✓ Yes | ✓ Yes | ✓ Yes |
Interactive Participant Support | ✕ Limited support | ✕ Limited | ✓ Up to 5,000 |
Mobile browser support | ✕ Limited | ✕ 50% | ✓ 90% |
Automatic audio / video degrade, re-connectivity | ✕ No | ✕ 720p | ✓ Yes |
Audio & Video powered by AI | ✕ No | ✕ Partial | ✓ Yes |
Independent of Open Source Dependency | ✕ No | ✕ No | ✓ Yes |
Customised RTMP, Cloud Recording, HLS | ✕ No | ✕ No | ✓ Yes |
API for building specific features such as collaborative games, polls etc | ✕ Limited | ✕ Partial | ✓ Yes |
API to build social features such as merging rooms, battles, coins, gifts sending etc | ✕ Limited | ✕ No | ✓ Yes |
Full HD recording | ✓ Yes | ✓ Yes | ✓ Yes |
Open source templates | ✕ No | ✕ No | ✓ Yes |
Full Custom roles | ✕ Limited | ✕ No | ✓ Yes |
HLS Streaming | ✕ No | ✕ No | ✓ Yes |
Cost-effective | ✕ No | ✕ No | ✓ Yes |
Prebuilt SDK | ✕ No | ✕ No | ✓ Yes |
Fully customizable UI | ✕ Limited | ✕ No | ✓ Yes |
Metaverse platform support | ✕ No | ✕ No | ✓ Yes |
Session analytics | ✕ Separate charges | ✕ No | ✓ Yes |
Data Tracks | ✕ Separate charges | ✕ Partial | ✓ Yes |
Cost comparison : Twilio vs 100ms vs Video SDK
features | Twilio | 100ms | Video SDK |
---|---|---|---|
Volume Discount | ✕ No | ✕ No | ✓ Yes |
Video Conferencing |
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Analytics | ✕ Separate charges | ✕ No | ✓ Free |
Separate pricing for video and audio | ✓ Yes | ✓ Yes | ✓ Yes |
Free 10,000 minutes every month | ✕ No | ✓ Yes | ✓ Yes |
Minimum price for video calls | $0.004 per participant minute | $0.004 per participant minute | $0.002 per participant minute |
Minimum price for audio-only calls | $0.004 per participant per minute | $0.001 per participant minute | $0.0006 per participant min |
Advanced Firewall Control | ✕ No | ✕ No | ✓ Free |
Cloud recording pricing |
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RTMP pricing | NA |
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ILS pricing | NA |
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Storage pricing |
| NA |
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Support comparison : Twilio vs 100ms vs Video SDK
features | Twilio | 100ms | Video SDK |
---|---|---|---|
Support | ✕ Paid | ✓ Yes | ✓ Yes |
Cost |
| Free | Free |
Access to Testing | ✕ No explicit support for testing, quality measurements and reports. | ✕ No | ✓ All paid accounts get access to testing support from Video SDK. |
Access to TAM / CS Engineer | ✕ No | ✕ No | ✓ Dedicated CS & Solution Engineers |
SLAs | ✕ No | ✕ No | ✓ Inexpensive SLA with 99.9% uptime |
See why customers love Video SDK

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”
Ankur Chandra ,
Engineering Manager at Fynd
FAQ