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Twilio vs 100ms

How do Twilio and 100ms compare? And what does VideoSDK offer?


Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.


100ms is a cloud platform that empowers developers to integrate video and audio conferencing into Web, Android, and iOS applications. The platform offers REST APIs, SDKs, and a user-friendly dashboard, making it easy to capture, distribute, record, and display live interactive audio and video content.

How VideoSDK make a difference

Twilio and 100ms are leading competitors in the live video domain. Both platforms offer distinct packages, features, and advantages. However, they are considered legacy video SDK providers with their user experiences remaining unchanged for over half a decade, and their integration into your app can take several months.

VideoSDK revolutionizes this situation. It offers a single SDK that seamlessly handles video/voice calls, live streams, and collaborative features right out of the box. Moreover, integrating Video SDK into your app is a breeze, taking only a few minutes.

This page compares 100ms and Twilio, detailing their respective pros and cons, while highlighting why VideoSDK deserves your consideration.

Features comparison : Twilio vs 100ms vs VideoSDK

Evaluate features across Twilio, 100ms, and VideoSDK for a comprehensive comparison, aiding in selecting the right platform for your needs.

Video SDK

No. of participants (Including hosts)

Twilio not supports more than 50 participants.

100ms supports limited participants.

VideoSDK supports millions participants.

Ease of SDK Integration

In Twilio High coding effort required.

100ms SDK complex to integration.

VideoSDK generally requires more than 2 weeks for SDK integration.

Adpative audio/video quality

Twilio not offers adaptive audio/video quality.

100ms has limited adaptive audio/video quality.

VideoSDK offers adaptive audio/video quality.

Works behind the Firewall, Private Network




Role Management, Permissions, Policy and Templates

Twilio offer limited Role Management, Permissions, Policy & Templates.

100ms offer limited Role Management, Permissions, Policy & Templates.

VideoSDK offer Role Management, Permissions, Policy & Templates.

Automatic video and audio track degrade due to bandwidth in-consistency

Not available



Dynamic Layout for Studio and RTMP Live Streaming

Twilio needed manual configuration.

Needs manual configuration.

In VideoSDK no needed manual configuration.

Build collaborative features like chat, poll, Q & A, whiteboard etc.

Not available or Separate SDK

In 100ms collaborative features is not available.

Collaborative features available VideoSDK.

Virtual Background, Live Transcription & ML Middleware

Complex integration

Not available

Easy integration


Only for recording states

Available but not for everything


Pricing Model

Usage based

Usage based

Usage based Price

Interactive Live Streaming

Twilio supports interactive live streaming.

100ms supports interactive live streaming.

VideoSDK supports interactive live streaming.

Cloud Recording

Twilio offers cloud recording capabilities.

100ms offers cloud recording capabilities.

VideoSDK offers cloud recording capabilities.

Interactive Whiteboard

Not available or Separate SDK

100ms not provides an interactive whiteboard feature.

VideoSDK provides an interactive whiteboard feature.


Twilio supports multiple platforms for a wider reach.

100ms supports multiple platforms for a wider reach.

VideoSDK supports multiple platforms for a wider reach.

Interactive Participant Support

Limited support

100ms provides limited support for interactive participants.

Up to 5,000

Mobile browser support

Twilio offers limited support for mobile browsers.

100ms support only 50% mobile browsers.

Video support only 90% mobile browsers.

Automatic audio / video degrade, re-connectivity

Twilio not supports automatic audio/video quality adjustments.


VideoSDK supports automatic audio/video quality adjustments..

Audio & Video powered by AI




Independent of Open Source Dependency

Twilio does not heavily rely on open source templates.

100ms is not dependent on open source.

VideoSDK is not dependent on open source.

Customised RTMP, Cloud Recording, HLS




API for building specific features such as collaborative games, polls etc




API to build social features such as merging rooms, battles, coins, gifts sending etc




Full HD recording

Twilio supports full HD recording.

100ms supports full HD recording.

VideoSDK supports full HD recording.

Open source templates

Twilio not heavily rely on open source templates.

100ms not heavily rely on open source templates.

VideoSDK heavily rely on open source templates.

Full Custom roles

Twilio offer limited support for custom roles.

100ms not support full custom roles.

VideoSDK offer support for full custom roles.

HLS Streaming

Twilio not supports HLS streaming.

100ms not supports HLS streaming.

VideoSDK supports HLS streaming.


Twilio is not cost effective.

100ms is not cost effective.

VideoSDK is cost effective.

Prebuilt SDK

Twilio not provides prebuilt SDKs for easier integration.

100ms not provides prebuilt SDKs for easier integration.

VideoSDK provides prebuilt SDKs for easier integration.

Fully customizable UI

Twilio not allows for a Limited customizable UI.

100ms not allows for a customizable UI.

VideoSDK allows for a Limited customizable UI.

Metaverse platform support

Twilio not support Metaverse platform.

100ms not support Metaverse platform.

VideoSDK support Metaverse platform.

Session analytics

Separate charges

100ms not offer session analytics option.

VideoSDK offer session analytics option.

Data Tracks

Twillio separate charges for data tracks.

100ms offer partial data tracks option.

VideoSDK offer track data option.

Cost comparison : Twilio vs 100ms vs VideoSDK

Compare price between Twilio, 100ms, and VideoSDK to optimize your budget and choose the most economical solution for your requirements.

Video SDK

Volume Discount

Twilio not offer the volume discount.

100ms not offer the volume discount.

VideoSDK offer the volume discount.

Video Conferencing

  • $4 per participant per 1000 minutes
  • Video SD: $4.00
  • Video HD: $4.00
  • Video Full HD: $8.00
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00


Separate charges


VideoSDK offer free analytics.

Separate pricing for video and audio




Free 10,000 minutes every month

Twilio not offer free 10,000 minutes every month.



Minimum price for video calls

$0.004 per participant minute

$0.004 per participant minute

$0.002 per participant minute

Minimum price for audio-only calls

$0.004 per participant per minute

$0.001 per participant minute

$0.0006 per participant min

Advanced Firewall Control


100ms not offer free firewall control.

VideoSDK offer free firewall control.

Compliance & Privacy

Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.

100ms live only support HIPAA Compliance.

Secure real-time audio-video to your app or website with compliance and privacy.

  1. HIPPA Complaint
  2. GDPR Complaint
  3. Data Localization
  4. SOC 2 Type 2
  5. VAPT(Vulnerability Assessment and Penetration Testing,)
  6. CERT-in (Indian Computer Emergency Response Team )

Cloud recording pricing

  • $0.004/user/minute + $0.01/minute composition charges
  • Video SD: $13.50 1,000 minutes
  • Video HD: $27.00 1,000 minutes
  • Video SD: $15.00 1,000 minutes, No limit on participants
  • Video HD: $15.00 1,000 minutes,No limit on participants

RTMP pricing


  • $40 per 1,000 minutes
  • $15 per 1,000 minutes

ILS pricing


  • $0.004 per speaker minute
  • $0.0012 per viewer minute (Doesn't support Full HD)
  • $0.001 per participant minute (Also supports Full HD)

Storage pricing

  • $0.05/GB/month for additional storage


  • $3 per 1000 minutes per month

Support comparison : Twilio vs 100ms vs Video SDK

Video SDK






  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000



Access to Testing

No explicit support for testing, quality measurements and reports.


All paid accounts get access to testing support from Video SDK.

Access to TAM / CS Engineer



Dedicated CS & Solution Engineers




Inexpensive SLA with 99.9% uptime


How Immigo empowered personalized language learning experience with Video SDK

See why customers love VideoSDK

Ankur Chandra-Engineering Manager at Fynd
Company Logo

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

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