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Twilio vs 100ms

How do Twilio and 100ms compare? And what does VideoSDK offer?
Twilio

Twilio

originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
100ms

100ms

is a platform that provides infrastructure and client-side SDKs for developers to build real-time, interactive audio-video experiences in their apps. It combines the capabilities of video conferencing (built over WebRTC), live streaming (built over HLS), and real-time databases.
How VideoSDK make a difference
Twilio and 100ms are leading competitors in the live video domain. Both platforms offer distinct packages, features, and advantages. However, they are considered legacy video SDK providers with their user experiences remaining unchanged for over half a decade, and their integration into your app can take several months.
VideoSDK revolutionizes this situation. It offers a single SDK that seamlessly handles video/voice calls, live streams, and collaborative features right out of the box. Moreover, integrating Video SDK into your app is a breeze, taking only a few minutes.
This page compares 100ms and Twilio, detailing their respective pros and cons, while highlighting why VideoSDK deserves your consideration.

Features comparison : Twilio vs 100ms vs VideoSDK

Evaluate features across Twilio, 100ms, and VideoSDK for a comprehensive comparison, aiding in selecting the right platform for your needs.

features

Twilio

Twilio

100ms

100ms

VideoSDK

VideoSDK

No. of Participants (Including Hosts)
✕
Twilio not supports more than 50 participants.
✓
Upto 10,000 participants
✓
VideoSDK supports upto Million Participants
Ease of SDK Integration
✕
In Twilio High coding effort required.
✓
Easier integration with pre-built templates and reduced lines of code required
✓
VideoSDK requires less than 2 weeks for

SDK integration

Adpative Audio/Video Quality
✕
Twilio not offers adaptive audio/video quality.
✓
HD (720p)
✓
VideoSDK provides best adaptive audio/video quality.
Works behind the Firewall/Private-Network
✕
No
✕
No
✓
Yes
Role Management, Permissions, Policy and Templates
✕
Twilio offer limited Role Management, Permissions, Policy & Templates.
✕
Limited
✓
VideoSDK offers Role management, Permissions, Policy and Templates
Automatic video and audio track degrade due to bandwidth in-consistency
✕
Not available
✓
Yes
✓
Available
Dynamic Layout for Studio and RTMP Live Streaming
✕
Twilio needed manual configuration.
✓
Available, Needs Manual Configuration
✓
Available (No need for manual config.)
Build collaborative features like chat, poll, Q & A, whiteboard etc.
✕
Not available or Separate SDK
✓
Available
✓
VideoSDK offers a range of collaborative features
Virtual Background, Live Transcription & ML Middleware
✕
Complex integration
✓
Available
✓
Easy Integration
Webhooks
✕
Only for recording states
✓
Available for Advance Usecases only
✓
Available
Pricing Model
✓
Usage based
✓
Pay-as-you-go
✓
Pay-as-You-Go

Plan

Interactive Live Streaming
✕
Twilio supports interactive live streaming.
✓
Available
✓
VideoSDK supports

Interactive Live Streaming

Cloud Recording
✓
Twilio offers cloud recording capabilities.
✓
Available
✓
VideoSDK offers Cloud Recording Capabilities
Interactive Whiteboard
✕
Not available or Separate SDK
✓
Yes
✓
VideoSDK provides Interactive Whiteboard Feature
Multi-platform
✓
Twilio supports multiple platforms for a wider reach.
✓
Yes
✓
VideoSDK compatible with Multi-Platforms for greater reach
Interactive Participant Support
✕
Limited support
✕
Limited Support
✓
Upto 5,000
Mobile Browser Support
✕
Twilio offers limited support for mobile browsers.
✓
Yes (89% Browser Supported)
✓
Video support 91% mobile browsers
Automatic Audio/Video Degrade, Re-connectivity
✕
Twilio not supports automatic audio/video quality adjustments.
✕
720p only
✓
VideoSDK supports Reconnectivity with Audio/Video Quality adjustments..
Audio & Video powered by AI
✕
No
✕
Not Available
✓
Yes
Independent of Open Source Dependency
✕
Twilio does not heavily rely on open source templates.
✕
No
✕
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
✕
No
✓
Available
✓
Yes
API for Specific Features (Collaborative Games, Polls, etc.)
✕
Limited
✓
Available
✓
Yes
API for Social Features (Merging Rooms, Battles, Coins, Gifts Sending etc.)
✕
Limited
✕
No
✓
Yes
Full HD Recording
✓
Twilio supports full HD recording.
✓
Yes
✓
VideoSDK supports full HD recording
Open Source Templates
✕
Twilio not heavily rely on open source templates.
✕
Limited
✓
VideoSDK rely on open source templates
Full Custom roles
✕
Twilio offer limited support for custom roles.
✕
Supported
✓
VideoSDK offer support for full custom roles
HLS Streaming
✕
Twilio not supports HLS streaming.
✓
Available
✓
VideoSDK supports HLS streaming
Cost-effective
✕
Twilio is not cost effective.
✕
Based On Use
✓
VideoSDK is Cost Effective
Prebuilt SDK
✕
Twilio not provides prebuilt SDKs for easier integration.
✓
Available
✓
VideoSDK provides Prebuilt SDKs for easier integration
Fully Customizable UI
✕
Twilio not allows for a Limited customizable UI.
✓
Yes
✓
VideoSDK allows for Limited customizable UI
Metaverse Platform Support
✕
Twilio not support Metaverse platform.
✕
No
✓
VideoSDK support Metaverse platform
Session Analytics
✕
Separate charges
✓
Available
✓
VideoSDK offer session analytics option
Data Tracks
✕
Twillio separate charges for data tracks.
✕
No
✓
VideoSDK offer track data option

features

Twilio

Twilio

100ms

100ms

VideoSDK

VideoSDK

No. of Participants (Including Hosts)
✕
Twilio not supports more than 50 participants.
✓
Upto 10,000 participants
✓
VideoSDK supports upto Million Participants
Ease of SDK Integration
✕
In Twilio High coding effort required.
✓
Easier integration with pre-built templates and reduced lines of code required
✓
VideoSDK requires less than 2 weeks for

SDK integration

Adpative Audio/Video Quality
✕
Twilio not offers adaptive audio/video quality.
✓
HD (720p)
✓
VideoSDK provides best adaptive audio/video quality.
Works behind the Firewall/Private-Network
✕
No
✕
No
✓
Yes
Role Management, Permissions, Policy and Templates
✕
Twilio offer limited Role Management, Permissions, Policy & Templates.
✕
Limited
✓
VideoSDK offers Role management, Permissions, Policy and Templates
Automatic video and audio track degrade due to bandwidth in-consistency
✕
Not available
✓
Yes
✓
Available
Dynamic Layout for Studio and RTMP Live Streaming
✕
Twilio needed manual configuration.
✓
Available, Needs Manual Configuration
✓
Available (No need for manual config.)
Build collaborative features like chat, poll, Q & A, whiteboard etc.
✕
Not available or Separate SDK
✓
Available
✓
VideoSDK offers a range of collaborative features
Virtual Background, Live Transcription & ML Middleware
✕
Complex integration
✓
Available
✓
Easy Integration
Webhooks
✕
Only for recording states
✓
Available for Advance Usecases only
✓
Available
Pricing Model
✓
Usage based
✓
Pay-as-you-go
✓
Pay-as-You-Go

Plan

Interactive Live Streaming
✕
Twilio supports interactive live streaming.
✓
Available
✓
VideoSDK supports

Interactive Live Streaming

Cloud Recording
✓
Twilio offers cloud recording capabilities.
✓
Available
✓
VideoSDK offers Cloud Recording Capabilities
Interactive Whiteboard
✕
Not available or Separate SDK
✓
Yes
✓
VideoSDK provides Interactive Whiteboard Feature
Multi-platform
✓
Twilio supports multiple platforms for a wider reach.
✓
Yes
✓
VideoSDK compatible with Multi-Platforms for greater reach
Interactive Participant Support
✕
Limited support
✕
Limited Support
✓
Upto 5,000
Mobile Browser Support
✕
Twilio offers limited support for mobile browsers.
✓
Yes (89% Browser Supported)
✓
Video support 91% mobile browsers
Automatic Audio/Video Degrade, Re-connectivity
✕
Twilio not supports automatic audio/video quality adjustments.
✕
720p only
✓
VideoSDK supports Reconnectivity with Audio/Video Quality adjustments..
Audio & Video powered by AI
✕
No
✕
Not Available
✓
Yes
Independent of Open Source Dependency
✕
Twilio does not heavily rely on open source templates.
✕
No
✕
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
✕
No
✓
Available
✓
Yes
API for Specific Features (Collaborative Games, Polls, etc.)
✕
Limited
✓
Available
✓
Yes
API for Social Features (Merging Rooms, Battles, Coins, Gifts Sending etc.)
✕
Limited
✕
No
✓
Yes
Full HD Recording
✓
Twilio supports full HD recording.
✓
Yes
✓
VideoSDK supports full HD recording
Open Source Templates
✕
Twilio not heavily rely on open source templates.
✕
Limited
✓
VideoSDK rely on open source templates
Full Custom roles
✕
Twilio offer limited support for custom roles.
✕
Supported
✓
VideoSDK offer support for full custom roles
HLS Streaming
✕
Twilio not supports HLS streaming.
✓
Available
✓
VideoSDK supports HLS streaming
Cost-effective
✕
Twilio is not cost effective.
✕
Based On Use
✓
VideoSDK is Cost Effective
Prebuilt SDK
✕
Twilio not provides prebuilt SDKs for easier integration.
✓
Available
✓
VideoSDK provides Prebuilt SDKs for easier integration
Fully Customizable UI
✕
Twilio not allows for a Limited customizable UI.
✓
Yes
✓
VideoSDK allows for Limited customizable UI
Metaverse Platform Support
✕
Twilio not support Metaverse platform.
✕
No
✓
VideoSDK support Metaverse platform
Session Analytics
✕
Separate charges
✓
Available
✓
VideoSDK offer session analytics option
Data Tracks
✕
Twillio separate charges for data tracks.
✕
No
✓
VideoSDK offer track data option

Cost comparison : Twilio vs 100ms vs VideoSDK

Compare price between Twilio, 100ms, and VideoSDK to optimize your budget and choose the most economical solution for your requirements.

features

Twilio

Twilio

100ms

100ms

VideoSDK

VideoSDK

Volume Discount
✕
Twilio not offer the volume discount.
✕
Available
✓
VideoSDK offer the

Volume Discount

Video Conferencing
  • $4 per participant per 1000 minutes
✓
Yes
  • Video HD: $4.00
  • Video Full HD: $9.00
  • Video 2K: $16.00
  • Video 2K+: $36.00
Analytics
✕
Separate charges
✓
Available, starting at $449/month​
✓
VideoSDK offer Free Analytics with Dashboard
Separate Pricing for Video and Audio
✓
Yes
✓
Yes
✓
Yes
Free 10,000 Minutes Every Month
✕
Twilio not offer free 10,000 minutes every month.
✓
Yes
✓
Yes
Minimum Price for Video Calls
$0.004 per participant minute
$4 per 1000 participant minutes
$0.004 per participant minutes
Minimum Price for Audio-only Calls
$0.004 per participant per minute
$1 per 1000 participant minutes
$0.001 per participant minutes
Advanced Firewall Control
✕
No
✕
Not specified
✓
VideoSDK offer Free Firewall Control
Compliance & Privacy
✕
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
✕
Support only HIPAA Compliance.
✓
Provide Compliance Standards and Privacy Regulations:
  • HIPPA Complaint
  • GDPR Complaint
  • Data Localization
  • SOC2 : Type 2
  • ISO:27001
  • VAPT (Vulnerability Assessment and Penetration Testing)
  • CERT-in (Indian Computer Emergency Response Team)
Cloud Recording Pricing
  • $0.004/user/minute + $0.01/minute composition charges
✕
  • Video SD: $13.50 1,000 minutes
  • Video HD: $27.00 1,000 minutes
  • Video SD: $15.00 1,000 minutes (No limit on participants)
  • Video HD: $15.00 1,000 minutes (No limit on participants)
RTMP Pricing
NA
SD: $40 per 1000 minutes HD: $80 per 1000 minutes
  • $15 per 1,000 minutes
ILS Pricing
NA
  • Streaming: $1.2 per 1000 min (Doesn't support Full HD)
  • Live Transcription: $1.7 per 1000 min
Encoding:
  • SD: $40 per 1000 min
  • HD: $80 per 1000 min
  • $0.002 per participant minute (Support Full HD)
Storage Pricing
  • $0.05/GB/month for additional storage
$13.5 per 1000 min
  • $3 per 1000 minutes per month

features

Twilio

Twilio

100ms

100ms

VideoSDK

VideoSDK

Volume Discount
✕
Twilio not offer the volume discount.
✕
Available
✓
VideoSDK offer the

Volume Discount

Video Conferencing
  • $4 per participant per 1000 minutes
✓
Yes
  • Video HD: $4.00
  • Video Full HD: $9.00
  • Video 2K: $16.00
  • Video 2K+: $36.00
Analytics
✕
Separate charges
✓
Available, starting at $449/month​
✓
VideoSDK offer Free Analytics with Dashboard
Separate Pricing for Video and Audio
✓
Yes
✓
Yes
✓
Yes
Free 10,000 Minutes Every Month
✕
Twilio not offer free 10,000 minutes every month.
✓
Yes
✓
Yes
Minimum Price for Video Calls
$0.004 per participant minute
$4 per 1000 participant minutes
$0.004 per participant minutes
Minimum Price for Audio-only Calls
$0.004 per participant per minute
$1 per 1000 participant minutes
$0.001 per participant minutes
Advanced Firewall Control
✕
No
✕
Not specified
✓
VideoSDK offer Free Firewall Control
Compliance & Privacy
✕
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
✕
Support only HIPAA Compliance.
✓
Provide Compliance Standards and Privacy Regulations:
  • HIPPA Complaint
  • GDPR Complaint
  • Data Localization
  • SOC2 : Type 2
  • ISO:27001
  • VAPT (Vulnerability Assessment and Penetration Testing)
  • CERT-in (Indian Computer Emergency Response Team)
Cloud Recording Pricing
  • $0.004/user/minute + $0.01/minute composition charges
✕
  • Video SD: $13.50 1,000 minutes
  • Video HD: $27.00 1,000 minutes
  • Video SD: $15.00 1,000 minutes (No limit on participants)
  • Video HD: $15.00 1,000 minutes (No limit on participants)
RTMP Pricing
NA
SD: $40 per 1000 minutes HD: $80 per 1000 minutes
  • $15 per 1,000 minutes
ILS Pricing
NA
  • Streaming: $1.2 per 1000 min (Doesn't support Full HD)
  • Live Transcription: $1.7 per 1000 min
Encoding:
  • SD: $40 per 1000 min
  • HD: $80 per 1000 min
  • $0.002 per participant minute (Support Full HD)
Storage Pricing
  • $0.05/GB/month for additional storage
$13.5 per 1000 min
  • $3 per 1000 minutes per month

Support comparison : Twilio vs 100ms vs Video SDK

features

Twilio

Twilio

100ms

100ms

VideoSDK

VideoSDK

Support
✕
Paid
✓
Yes, Paid
✓
Yes
Cost
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
  • Premium: $1,500 or 5% MRR/month
  • Enterprise: $2,500 or 8% MRR/month
Free
Access to Testing
✕
No explicit support for testing, quality measurements and reports.
✕
Not specified
✓
All paid accounts get access to testing support from Video SDK
Access to TAM / CS Engineer
✕
No
✕
Yes, based on plans
✓
Dedicated CS & Solution Engineers
SLAs
✕
No
✕
Paid Plans Only
✓
Affordable SLA with

99.9% Uptime

features

Twilio

Twilio

100ms

100ms

VideoSDK

VideoSDK

Support
✕
Paid
✓
Yes, Paid
✓
Yes
Cost
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
  • Premium: $1,500 or 5% MRR/month
  • Enterprise: $2,500 or 8% MRR/month
Free
Access to Testing
✕
No explicit support for testing, quality measurements and reports.
✕
Not specified
✓
All paid accounts get access to testing support from Video SDK
Access to TAM / CS Engineer
✕
No
✕
Yes, based on plans
✓
Dedicated CS & Solution Engineers
SLAs
✕
No
✕
Paid Plans Only
✓
Affordable SLA with

99.9% Uptime

SUCCESS STORY

How Immigo empowered personalized language learning experience with Video SDK

VideoSDK Customer Case Study
See why customers love VideoSDK
Ankur Chandra-Engineering Manager at Fynd
Company Logo

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

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United States

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San Francisco, CA 94108, United States

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India

18th Floor, 1812, The Junomoneta Tower,
Adajan-Hazira Rd, Surat, Gujarat 395009, India

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SOLUTIONS

Video KYC

Video Banking

Virtual Claim

Video MER

Telehealth

Astrology

Gaming

Dating

Live Commerce

Auto Proctoring

Interview-as-a-service

Virtual Events

Live Audio Streaming

Ed-Tech

PRODUCTS

AI-Agents

Real-time Audio & Video SDK

Interactive Live Streaming SDK

Real-time Transcription SDK

Character SDK

Open Source Examples

SUCCESS STORIES

Examedi

Coderschool

TYHO

ForagerOne

Immigo

DEVELOPERS

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Build a Flutter Video Calling App

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The Protocol by Video SDK

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