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Workato

The #1 iPaaS for the AI and Agentic Era

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Overview

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Workato is a leading cloud-based Integration Platform as a Service (iPaaS) that transforms how businesses automate and connect their applications. With a powerful low-code/no-code interface, it enables both technical and non-technical users to design and automate complex workflows, driving intelligent operations throughout the enterprise. Recognized as a 7x Gartner® Magic Quadrant™ Leader for iPaaS, Workato empowers organizations to build secure and reliable AI agents for core business functions—delivering up to 283% ROI in less than six months.

How It Works

  • Low-code/No-code Interface: Use an intuitive drag-and-drop builder for easy workflow automation.
  • 1200+ Pre-built Connectors: Integrate seamlessly with virtually any application, data source, or system (on-premise and cloud).
  • AI-Powered Agents: Build AI agents with enterprise context for more intelligent, automated decision-making.
  • Effortless Scalability: Container-based architecture allows for instant, unlimited scaling.
  • Dependable Uptime: 99.9% uptime, built-in fault tolerance, and zero-downtime upgrades.
  • Full-stack Security: End-to-end encryption, key rotation, container isolation, Enterprise Key Management (EKM), and automatic updates.

Use Cases

IT Automation
Automate ticket escalations, threat detection, compliance, employee onboarding/offboarding, and more to streamline IT operations.
Marketing & Sales Automation
Streamline marketing data enrichment, event lead capture, lead management and routing, campaign orchestration, and CRM hygiene for higher sales efficiency.
HR & Finance Transformation
Automate HR processes (payroll, onboarding, learning management) and finance workflows (quote-to-cash, reporting, bank reconciliation) to boost service quality and reduce manual errors.

Features & Benefits

  • Enterprise Orchestration: Connect AI agents seamlessly to data, apps, and systems
  • Enterprise Context: Provide comprehensive business data and context for AI automation
  • Versatility & Complexity Taming: Eliminate tool sprawl for a unified team experience
  • Effortless Elasticity: Container-based architecture for instant, unlimited scaling
  • One Invisible Runtime: Automated scaling, security, and upgrades
  • 1200+ Pre-built Connectors: Integrate with a wide range of systems and apps
  • AI Scalability: Easily scale AI capabilities across processes without compromising control
  • Enterprise Skills: Library of trusted workflow building blocks for faster deployment
  • Enterprise Trust: High security, governance, and reliability
  • Always On: 99.9% uptime with built-in fault tolerance and no downtime upgrades
  • True End-to-End Security: End-to-end encryption, EKM, and more

Target Audience

  • IT Professionals: Seeking to accelerate operations, manage incidents, and enhance security.
  • Marketing Teams: Streamline campaigns, manage leads, improve data quality.
  • HR Departments: Automate employee lifecycle processes and payroll.
  • Finance Teams: Simplify financial workflows from quote-to-cash to reporting.
  • Sales Teams: Optimize lead flows, forecasting, and CRM maintenance.
  • Support & CX Teams: Improve ticket management, customer satisfaction, and churn prediction.
  • Product Teams: Solve integration backlogs and embed SaaS integrations securely.
  • Business Leaders: Drive digital transformation and leverage AI-driven efficiency.

Pricing

  • Workato offers flexible, transparent pricing with platform plan fees and task-based usage fees.
  • Platform Plans: Choose from Standard, Business, and Enterprise tiers for core capabilities.
  • Task Usage: Pay based on actions/steps (tasks) executed within workflows. Purchase task quotas as needed.
  • High-Volume Recipes (HVRs): Pay for recipes directly if they exceed typical task volumes—task counts for HVRs are not included in general usage.
  • Visibility: Real-time monitoring of task usage, HVRs, and billing in the platform.
  • Additional Features: Features like workflow app user seats, OPAs, and extra concurrency can be added.
Contact Workato for a tailored pricing quote.

FAQs

What is Workato?

Workato is a cloud-based Integration Platform as a Service (iPaaS) offering a low-code/no-code environment to automate workflows and connect business systems, empowering technical and non-technical users alike.

What are the core functionalities of Workato?

Workato enables data synchronization across different applications, AI-powered workflow automation with tools like Recipe IQ and Copilots, a visual workflow builder, many pre-built connectors, and robust error handling for both cloud and on-premise apps.

What are the benefits of implementing Workato?

Workato delivers major benefits, including average ROI rates over 271% in three years; it accelerates project completion, boosts customer satisfaction, improves efficiency, and reduces integration costs by automating repetitive tasks.

Is Workato secure?

Yes. Workato provides comprehensive, end-to-end security with encryption, key rotation, Enterprise Key Management, container isolation, and automatic updates—ensuring data privacy and full control for all workloads.

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