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Vogent

Build Voice AI Agents. Fast.

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Build with VideoSDK’s AI Agents and Get 10,000 Free Minutes!

Integrate voice into your apps with VideoSDK’s AI Agents. Connect your chosen LLMs & TTS. Build once, deploy across all platforms.

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Overview

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Vogent is an all-in-one platform for building humanlike, intelligent, and effective voice agents. Powering millions of calls for thousands of organisations, Vogent provides simple yet powerful building blocks to help businesses create custom voice AI agents rapidly. The platform features multiple layers of models, advanced IVR and voice activity detection, custom voices, and conversational flow routing. With both custom-built conversational models—fine-tuned on millions of real calls—and support for off-the-shelf models like GPT, Vogent allows organisations to go from idea to live agent in minutes, with an average 75% reduction in call centre or labour costs.

How It Works

  • Use simple, powerful building blocks to design your agent.
  • Leverage advanced detection models, including IVR detection and navigation.
  • Incorporate LLMs trained on phone conversations or bring your own models.
  • Create agents without code using the drag-and-drop Flow Builder.
  • Combine agents that ask questions, hold conversations, and call external tools.
  • Host your agent on live phone numbers by area code.
  • Automate post-call workflows and integrations based on call outcomes.
  • Access in-depth call history, recordings, and transcripts for analysis and testing.
  • Easily evaluate new agents using counterfactual analysis on past conversations.

Use Cases

Migrate Call Centres to AI
Automate and modernise call centre operations, reducing labour costs and handling high call volumes with intelligent voice agents.
Integrate Conversational AI Into Products
Add humanlike voice capabilities and conversational flows to your product, enhancing customer interactions and operational efficiency.
Automate Tasks and Modernise IVR
Upgrade outdated IVR systems and automate tasks like appointment scheduling or order processing using flexible, no-code agents.

Features & Benefits

  • Simple, Powerful Building Blocks – create agents in minutes
  • Advanced Detection Models (IVR detection, navigation)
  • LLMs Trained on Real Phone Conversations
  • Flow Builder – no-code, drag-and-drop interface
  • In-depth Call History, Recordings & Transcripts
  • Host on Live Phone Numbers, select by area code
  • Extract Key Outcomes Automatically
  • Post-Call Automations & Workflow Integration
  • Trigger Post-Call Workflows for follow-ups or system updates
  • Voice Customisation & Cloning
  • Bring Your Own Models (OpenAI-compatible, custom LLMs)
  • Full Voice Stack Primitives (turn taking, IVR, conference calling, native SDKs)
  • Developer API and SDKs
  • Call Transfers (handoff to humans or between agents)
  • Knowledge Bases (real-time lookup from uploaded docs)
  • Functions & Tools (agents call APIs, query data live)
  • Counterfactual Analysis – test new agents on old calls
  • Robust Evaluation Suite – proactive issue identification
  • Fine-Tuning & Solution Engineering (Enterprise)
  • Secure & Compliant (HIPAA, SOC 2 in progress)
  • Low Latency (avg. 200ms response)
  • Cost Reduction (average 75% call/labour savings)
  • Self-Improving Agents – autonomous learning from every call)

Target Audience

  • Organisations of all sizes aiming to deploy voice AI agents
  • Businesses automating call centre operations or seeking to cut labour costs
  • Companies integrating conversational AI into their products/services
  • Developers seeking robust APIs and SDKs for custom voice solutions
  • Non-technical users leveraging the no-code Flow Builder
  • Enterprises requiring high-volume infrastructure or compliance (e.g., HIPAA)
  • Agencies whitelabelling/reselling voice AI solutions

Pricing

  • Pay-as-you-go: 9¢/minute, metered by the second. Includes all features and Flow Builder. Premium voices add 5.1¢/minute.
  • Enterprise: Contact Vogent for custom pricing, metered by the second. Designed for high-volume users, includes volume discounts (up to 50% off), custom models/voices, dedicated account manager, and Slack channel.
  • Support:
    • Pay-as-you-go: Discord, Email, and Community Forum.
    • Enterprise: Dedicated account manager and Slack channel.

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