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Telli is an advanced AI call automation platform built to redesign customer buying journeys and modernise call operations for businesses. By empowering both human and AI agents, Telli streamlines customer interactions, helping to efficiently engage leads and convert them into valuable sales opportunities. The platform utilises AI agents that not only reach out to customers but also maintain human-like conversations, perform essential tasks, and optimise the sales process end-to-end. Telli has raised $3.6 million to advance its innovative solution.
How It Works
- Reach Customers:
- Connect with customers at the optimal moment using smart dialing strategies, number rotation, and automatic callbacks.
- Create Human-like Interactions:
- Conduct natural, personalised conversations in multiple languages and accents.
- Achieve Your Outcome:
- Smoothly transition leads to human agents or book appointments, completing pre-sales tasks efficiently.
- Engage Customers:
- Nurture, reactivate, and remind leads across Email, SMS, and WhatsApp through their buying journey.
Specialised Agents:
- Telli Qualifier: Converts and qualifies leads via phone/messages (+12% conversion).
- Telli Booker: Books appointments across time zones (+33% booking rate).
- Telli Engager: Engages leads during the journey, recovers revenue (e.g., +$120k).
- Telli Reacher: Reaches prospects rapidly, handing off to human agents (less than 10s to first call).
Use Cases
Lead Qualification & Pre-Sales Engagement
Pre-qualify and engage incoming leads with AI voice agents to boost conversion. Automatically schedule next steps to personalise customer journeys and maximise sales opportunities.
Seamless Appointment Booking
Streamline booking and scheduling for customer appointments—across any time zone or industry—allowing human teams to focus on closing deals and providing expert service.
Customer Activation & Onboarding
Automatically re-engage inactive or dropped sign-ups, validate essential data, and guide customers through onboarding for higher activation and retention rates.
24/7 Inbound Call Handling
Accept inbound calls round-the-clock, answer questions, and seamlessly guide leads to the right agent or next step, ensuring no opportunity is missed.
Features & Benefits
- Branded Caller ID for instant recognition and improved pickup rates
- Smart dialing strategy optimises call timing
- Dynamic number rotation increases reachability
- Automatic callback ensures every opportunity is followed up
- Personalised calls for natural, engaging experiences
- Voices in any accent for regional relevance
- Speak any language for global reach
- Fill your calendar by booking appointments live during calls
- Transfer to experts or schedule next best time for human interaction
- Analyze calls at scale for sentiment, topics, outcomes
- Know what's happening: call transcripts and actionable insights
- Monitor every conversation in real time
- Use any channel: Email, SMS, WhatsApp
- Higher onboarding rates from proactive follow-ups
- Lower cost with up to 60% savings
- Faster response times (up to 50% quicker)
- 100% booking request coverage without adding overhead
Target Audience
- Businesses with high volumes of customer interactions
- Sales teams looking to qualify leads, book appointments, and enhance engagement
- Organisations in:
- Solar & HVAC
- Healthcare
- Real Estate
- Insurance
- Hiring
- Utilities
- Financial Services
- Retail
- Companies aiming to reduce operational costs and boost response times
- Enterprises seeking to improve customer acquisition and support efficiency
Pricing
Information not available.
Build with VideoSDK’s AI Agents and Get $20 Free Balance!
Integrate voice into your apps with VideoSDK's AI Agents. Connect your chosen LLMs & TTS. Build once, deploy across all platforms.
Start Building