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Slang

Voice AI Built for Restaurants

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Open Source AI Voice Agent SDK

Integrate voice into your apps with VideoSDK's AI Agents. Connect your chosen LLMs & TTS. Build once, deploy across all platforms.

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Overview

Slang AI is a leading restaurant-focused voice AI solution, acting as a digital phone concierge to enhance guest experiences and streamline daily operations. It efficiently manages restaurant phone calls by answering common questions, handling reservations, and ensuring callers never go unanswered. With seamless integrations (including OpenTable), 24/7 reliability, and powerful real-time analytics, Slang helps hospitality businesses boost revenue, satisfaction, and efficiency. Restaurants report impressive ROI, booking over 200+ reservations per location monthly and achieving 96%+ guest satisfaction rates.

How It Works

  • Launch: Begin with a rapid setup under 30 minutes and go live the same day. Choose a digital voice, set up backgrounds, customer journeys, and configure responses. Receive a dedicated Slang phone number.
  • Handle Calls: The AI answers every call on the first ring, 24/7. It understands multiple accents and instantly responds to common queries, removing the need for phone menus.
  • Manage Reservations: Callers can book, adjust, or cancel reservations (including late notices) without staff involvement.
  • Customise Experiences: Tailor which queries the AI manages and which get transferred to human staff—preserve human interactions where needed.
  • Learn and Improve: The system self-improves from caller interactions and allows easy updates for seasonal changes or new info. AI suggests better responses as it learns.
  • Monitor Performance: Get real-time analytics on calls handled, staff time saved, and caller satisfaction, all through accessible insights.

Use Cases

Automated Reservation Handling
Completely automate reservation bookings, modifications, and cancellations while freeing staff from manual call tasks.
Instant Information Provision
Slang AI answers commonly asked questions—like opening hours, directions, specials, or allergy info—instantly over the phone, reducing staff workload.
No More Missed Calls or Voicemail
Every customer gets an immediate response and improved experience, even during peak times, thanks to high call capacity and 24/7 availability.

Features & Benefits

  • Seamless Conversational AI: Instantly direct guests to online ordering or reservation booking, boosting revenue
  • Quick Setup: Launch within 24 hours with under 30 minutes of setup time
  • Customisable Call Flows: Filter calls and route specific queries efficiently
  • Direct SMS: Automatically send helpful links and info via text
  • High Call Capacity: Handles up to 1000 simultaneous calls, preventing missed calls even in peak hours
  • Unlimited Users: No user limits across all plans
  • Reservation Management: End-to-end voice support for booking, modifications, and cancellations
  • Seamless Integrations: Integrates with partners like OpenTable for smooth workflows
  • Intelligent Question Answering: Real-time, accent-aware responses to common questions—no phone menus
  • 24/7 Reliability: Always available to answer calls and maintain customer service
  • Premium Voice Options: Choose from dozens of digital voices plus premium accents for brand experience
  • Advanced Analytics & Insights: Monitor caller demographics, conversation topics, and overall call metrics

Target Audience

  • Restaurants: Single or multi-location establishments seeking operational efficiency and improved guest experience
  • Restaurant Operators: Those aiming to reduce labor costs, automate phone management, and increase guest satisfaction
  • Hospitality Businesses: Looking to streamline phone-based customer service and reservations through AI automation

Pricing

  • Core Plan:
    • Starts at £380/month (annually) or £399/month (monthly)
    • Includes: Call Music, Guest Management, Integrations, Scheduled Call Handling, Concierge Bypass, Conversation Summaries, OpenTable Special Requests, Reservation Insights
  • Premium Plan:
    • Starts at £540/month (annually) or £599/month (monthly)
    • Includes everything in Core, plus Premium Accented Voices, Custom Branding, Reservation Cross Selling, Conversation Topic Alerts, Performance Insights
  • Enterprise Plan:
    • Custom Pricing
    • Includes everything in Premium, plus Custom Call Limits and White Glove Support
All plans include unlimited users, 24/7 call handling, answer on the first ring, and rapid onboarding. Enterprise plan also features dedicated White Glove Support.

FAQs

How long does set up take?

Slang AI requires less than 30 minutes of your time to set up and can go live the very same day.

What is Slang AI?

Slang AI is an AI-powered virtual agent that greets your callers as a human would. It instantly answers common questions and immediately forwards callers to a human when needed.

What are the voices like?

You can choose from dozens of state-of-the-art digital voices to power your Slang virtual assistant, including premium accented voice options.

What happens when Slang AI can’t answer a caller’s question?

If a question is not recognised, Slang AI will automatically forward the call to a human or text a link with your email and other contact information, which you can customise.

What happens to my phone number?

Slang AI provides you with a new phone number to put on your website and your Google listing, allowing the AI to handle incoming calls.

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