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Simbie

Transform Your Practice with 24/7 AI Medical Staff

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Open Source Voice Agent SDK

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Overview

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Simbie AI provides clinically-trained voice agents designed to revolutionise healthcare practices. Our AI efficiently handles repetitive administrative tasks, reduces operational costs, and enhances patient care. Developed by top researchers and physicians, Simbie AI addresses administrative overload, high staff turnover, human errors, and burnout. With 24/7 patient support and seamless integration with existing healthcare systems, Simbie AI ensures secure, HIPAA-compliant operations—empowering your team to refocus on direct patient interaction.

How It Works

  • Integration with Existing Systems: Simbie AI agents seamlessly integrate with your EMR/EHR systems (such as Epic, Cerner, eClinicalWorks) and are customised for your practice.
  • Natural Language Processing (NLP): Advanced NLP enables agents to interpret and understand spoken or written communication, accounting for intent, sentiment, and nuances.
  • Smart Call Management: Handles inbound/outbound patient calls, registration, scheduling, pre-visit information, and patient education, with the ability for human staff to take over at any time.
  • Automated Documentation: Everything collected in patient interactions—demographics, HPI, refill requests, questionnaires—is directly documented into medical records.
  • Security: All operations are fully HIPAA-compliant, with secure data storage and tailored workflows to ensure patient privacy.

Use Cases

Patient Registration & Intake
Automate the collection and verification of patient information, making check-ins faster and easier for staff and patients alike.
Appointment Scheduling & Management
Handle inbound scheduling, confirmations, reminders, cancellations, and waitlists—improving operational efficiency and reducing no-shows.
Prescription Refills & Chart Documentation
Automate refill requests, verify patient eligibility, and document all patient interaction details directly into medical records.

Features & Benefits

  • Clinically-Trained Voice AI Agents
  • Inbound & Outbound Call Management
  • EMR Agent Capabilities
  • Automated Chart Documentation
  • Seamless System Integrations
  • 24/7 Availability
  • High Call Volume Handling
  • HIPAA Compliance & Security
  • Natural Language Processing (NLP)
  • Significant Cost Savings
  • Enhanced Patient Access
  • Reduced Staff Burnout
  • Improved Operational Efficiency
  • Scalability and Consistency
  • Better Patient Care

Target Audience

  • Medical Practices: Small, mid-sized, and large clinics and systems.
  • Healthcare Administrators & Practice Managers: Optimise operational workflows and staffing.
  • Physicians & Clinical Support Staff: Reduce administrative burdens and refocus on patient care.
  • Telemedicine & Virtual Care Providers: Streamline digital patient interactions and operations.
  • Healthcare Leaders: Address staff turnover, human error, and burnout in administrative teams.

Pricing

  • Simbie's cost is based on utilization—pay only for direct value delivered to your practice.
  • Practices can estimate savings using a cost reduction calculator.
  • No complex pricing tiers; costs align with your actual usage and benefit.

FAQs

How does Simbie AI work?

Simbie AI Agents integrate with your existing systems and are customised to your specific practice needs and workflows.

Can Simbie make outbound calls?

Yes. Simbie can both receive from and place calls to patients, other providers, pharmacies, etc.

Is Simbie AI secure and HIPAA-compliant?

Yes. Simbie AI is secure and HIPAA-compliant. All data is stored securely.

How does Simbie AI reduce costs?

Simbie's cost is based on utilisation, so you're only paying for direct value adds to your practice. You can use our cost reduction calculator to see your potential savings.

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