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Secondnature

Customer-facing teams sell better after AI training with us!

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Overview

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Secondnature delivers cutting-edge AI sales training software that transforms the way customer-facing teams practice, learn, and perfect their sales skills. Through realistic, AI-powered role play, sales professionals can simulate a wide range of conversations—from discovery calls to objection handling—in an on-demand environment. With real-time feedback on both content and soft skills, Secondnature accelerates onboarding, boosts productivity, and drives better sales outcomes. Trusted by world-class organizations, it enables faster proficiency and consistent sales performance improvement across teams.

How It Works

  • Try Free Role Plays: Experience essential sales scenarios like discovery calls, cold calling, and objection handling through ready-to-use simulations.
  • Build Personalised AI Role Plays: Craft custom training scenarios using a template library or your own uploaded content.
  • Practice with Any Content: Upload website text, recorded calls, videos, presentations, sales decks, playbooks, or knowledge articles to generate tailored role plays.
  • Train with AI Avatars: Select from existing or create new AI avatars to simulate a range of customer interactions.
  • Receive Instant Feedback: Get actionable feedback aligned with company guidelines, covering both spoken content and soft skills.

Use Cases

Sales Skills Development
Master discovery calls, cold calling, and objection handling through realistic AI-powered role play simulations for consistent, confident selling.
Rapid New Hire Onboarding
Accelerate new sales representative ramp-up with scalable and repeatable AI training, ensuring faster proficiency and readiness.
Product-Specific & Scenario-Based Training
Personalise simulations for any product, service, or challenging customer interaction to keep sales knowledge relevant and immediately applicable.

Features & Benefits

  • Lifelike AI pitch partner for on-demand, realistic sales conversations
  • Built-in Learning Management System (LMS) with structured learning paths, certifications, and scorecards
  • Engagement-focused gamification with scoring and leaderboards for motivation
  • Flexible practice for any scenario, anytime and anywhere
  • Real-time soft skill coaching on tone, clarity, eye contact, and pace
  • Customisable training content using any type of sales material
  • AI sales training avatars (choose or create virtual customer personas)
  • Trusted by leading companies, demonstrating effectiveness at scale

Target Audience

  • Customer-facing teams, sales representatives, and sales teams across industries
  • Organizations with structured sales enablement and training programs
  • Enterprise companies requiring scalable, consistent sales coaching and rapid onboarding
  • Teams seeking improved proficiency, soft skill development, and ongoing performance management

Pricing

Detailed pricing information is not provided. Please connect with Secondnature to discuss tailored pricing and plan options based on your team's needs.

FAQs

What is Secondnature AI sales training?

Secondnature AI provides sales training software that uses life-like AI role play to help customer-facing teams practice sales conversations, improve skills, and boost productivity.

What types of sales conversations can I practice?

You can practice a wide range of sales conversations, including discovery calls, cold calling, and objection handling. You can also build personalised role plays for any specific scenario.

Can I try Secondnature for free?

Yes, you can try free sales role plays for scenarios like B2B Discovery Calls, Cold Calling, and Objection Handling. These experiences typically take around 3-5 minutes.

How can I customise my sales training simulations?

You can easily build personalised AI role plays by using Secondnature's template library or by uploading your own content such as website text, recorded calls, sales decks, or sales playbooks.

Does the AI provide feedback on soft skills?

Yes, the AI analyses and provides feedback on soft skills like tone, clarity, eye contact, and pace, helping reps sound more confident and polished.

What kind of results can I expect from using Secondnature?

Companies using Secondnature have reported increased deals, decreased onboarding time, accelerated proficiency attainment, and improved customer satisfaction ratings. For example, Oracle NetSuite increased opportunities, and GoHealth dropped onboarding times.

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