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Rosieapp

Elevate your shopper's experience with industry-leading, white-label grocery e-commerce software. Increase your reach and revenue with seamless online grocery solutions.

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Overview

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Rosieapp, an Instacart company, delivers an industry-leading, white-label e-commerce software designed specifically for local independent grocery retailers. It empowers grocers to reach customers online, offering a comprehensive shopping platform featuring full-service fulfilment. With Rosieapp, retailers compete effectively with national chains by owning their e-commerce program, driving engagement, and facilitating meaningful revenue growth.

How It Works

  • Fast Onboarding: Get your e-commerce presence online in as little as two weeks, pending validated files.
  • Own Your E-commerce Programme: Control your online brand with configurable websites, digital merchandising, and branded mobile apps.
  • Seamless Integrations: Integrates with POS, payment processors, rewards, digital coupons, and delivery services.
  • Customer Ordering: Shoppers browse and order from their local grocer for pickup or delivery.
  • End-to-End Fulfilment: Dedicated shoppers pick, pack, and deliver orders, ensuring a seamless customer experience.
  • Dedicated Support: Comprehensive support for retailers and shoppers throughout onboarding, ordering, and fulfilment.

Use Cases

Independent Grocery Retailers
Expand your local grocery store’s reach by enabling seamless online ordering for delivery or pickup.
Prepared Foods & Catering Services
Sell and manage fresh & ready meals, deli orders, and catering online, extending your kitchen’s offerings beyond the store.
Digital Merchandising & Promotions
Create and manage digital end caps, seasonal collections, and promotions to boost engagement and drive online sales.

Features & Benefits

  • White-Label Grocery E-commerce Software: Customisable platform reflecting store branding
  • Full-Service Fulfilment Capabilities: Includes picking, packing, delivery
  • Fast Onboarding (2 Weeks): Rapid setup and go-live
  • Retailer-Branded Digital Engagement Platform: Unified experience across apps and web
  • Advanced Digital Merchandising Tools: Digital end caps, collections, and promotions
  • Extensive 3rd Party Integrations: POS, rewards, personalisation, delivery
  • Cater Programme: Dedicated features for meals, deli, and catering
  • Online SNAP/EBT Payments Acceptance: Grow your customer base
  • Deep Linking Capabilities: Share departments, products, or promotions directly
  • One-Click Checkout: Fast return customer experience
  • 7-Day Shopper & Retailer Support: US-based, multi-channel, award-winning support
  • Instacart App Integration: Increased online reach and incremental growth

Target Audience

  • Local independent grocery retailers
  • Wholesalers
  • Grocery store owners and presidents
  • E-commerce leads and managers within grocery businesses
  • Retail and data systems managers in the grocery sector

Pricing

Pricing information is not available in the provided text. Please contact Rosieapp directly for details on Enterprise and Professional tier partner pricing.

FAQs

How quickly can independent grocers launch their online store with Rosieapp?

Independent grocers can launch their e-commerce shopping experience online with Rosieapp in as little as two weeks, provided validated files are received promptly.

What kind of support does Rosieapp provide to retailers and shoppers?

Rosieapp offers comprehensive, award-winning support 7 days a week via phone, chat, and email for both retailers and shoppers. Retailers also benefit from dedicated account managers and weekly live trainings, while shoppers have access to a 24/7 online support centre.

Can retailers accept SNAP/EBT payments online through Rosieapp?

Yes, Rosieapp enables retailers to accept SNAP/EBT payments online. Rosieapp assists with navigating the approval process with Food and Nutrition Service (FNS) and POS providers.

Can customers change their order from pickup to delivery or delivery to pickup?

Rosieapp does not currently support a feature for customers to directly change their order type. However, customers can contact the store where the order was placed to request a change. The retailer's decision to accommodate such requests is discretionary. If the retailer has not started working on the order, customers may cancel and re-place the order with the desired fulfilment method.

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