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Pamhq

Never miss a lead again — Pam handles it 24/7. Book more service. Sell more cars.

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Overview

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Pamhq delivers the #1 AI BDC (Business Development Centre) platform tailored specifically for car dealerships. Acting as an advanced AI receptionist, it operates 24/7 to ensure every call is answered, every lead is captured, and every sales or service enquiry is addressed—even after regular business hours. With seamless integration to leading automotive platforms and a dashboard that offers transparency and actionable insights, Pamhq empowers dealerships to streamline their operations, save costs, and increase both sales and customer satisfaction. Developed by a team with experience at Amazon, Lyft, and Adobe, and a strategic partnership with Tekion, Pamhq is designed for automotive businesses aiming to revolutionise their customer communications and operational efficiency.

How It Works

  • Pam acts as a 24/7 virtual AI receptionist for your dealership.
  • Listens to, understands, and acts on customer requests using advanced AI.
  • Simultaneously handles multiple calls—even during peak hours or after closing.
  • Automates appointment scheduling and status updates by connecting with your scheduling, inventory, CRM, and DMS systems (e.g., CDK, Cox Auto, Tekion, XTime).
  • Supports both English and Spanish for wider reach and better service.
  • Dealership gets access to a comprehensive dashboard with conversation metrics, call recordings, transcripts, and sentiment analysis.
  • Easily update Pam’s knowledge base and workflows through the dashboard.

Use Cases

Automotive Dealerships
End-to-end management of sales and service enquiries, ensuring every customer interaction is professionally handled without missing any leads.
Service Department Optimisation
Automate appointment booking, confirmation, and reminders to drive higher service lane traffic and operational efficiency.
Sales Lead Management
Capture and nurture leads around the clock, scheduling test drives and generating trade-in opportunities for increased showroom visits.

Features & Benefits

  • 24/7 AI Receptionist for continuous lead capture
  • Service Scheduling Voice AI—automated booking and confirmation
  • Multilingual Capability—fluent in English and Spanish
  • Customisable Scripts and Workflows tailored to dealership needs
  • Outperforms Human Agents in efficiency and effectiveness
  • Sales Voice AI—handles enquiries, books appointments, nurtures leads
  • Seamless Integrations with major CRM & DMS (Tekion, XTime, CDK, Cox Auto)
  • Transparent Insights Dashboard with metrics, recordings, and analysis
  • Rapid Deployment—go live in just 1 day
  • Increased Revenue—average 20% uplift
  • Enhanced Customer Satisfaction (CSI) and up to 60% time savings

Target Audience

  • Car Dealerships
  • Automotive Brands
  • Dealership Business Development Centres (BDCs)
  • Dealership Service Departments
  • Dealership Sales Teams

Pricing

  • Pricing details are not provided in the current information. Please contact the Pamhq team to discuss your specific requirements and receive a tailored quote.

FAQs

How does Pam work?

Pam uses AI to listen to your customers, understand their requests, and take the appropriate action. It feels human because it does the job just as well as a human can – and probably better.

Can Pam handle high call volumes?

Yes! Pam is scalable and can handle multiple concurrent calls simultaneously, providing quality and efficient service to your customers.

Does Pam work for organisations of any size?

Yes! Whether your call volume is 1,000 or 1,000,000 calls per month, Pam can reliably scale to meet your demand, giving you the peace of mind and freedom to focus on critical tasks.

How can I get started?

To get started with Pam, you can contact our team via the contact page for a consultation. We can discuss your specific needs and come up with a solution catered to meet your requirements.

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