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Drive Thru Powered by Voice AI

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Overview

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Opencity introduces TORI™, an advanced Voice AI solution specifically designed for drive-thru operations. TORI™ seamlessly takes 100% of customer orders, integrating effortlessly with existing Point of Sale (POS) systems, Kitchen Display Systems (KDS), headsets, and speaker posts. This AI assistant ensures fast, accurate order taking, enhances the customer experience, and drives significant revenue for quick-service restaurants.

How It Works

  • Step 1: Guest Orders
    Guests place their order from the speaker post, just as they normally would.
  • Step 2: TORI™ Takes Order
    TORI™, the Voice AI, quickly and accurately processes the order, integrating directly with your POS and KDS for seamless operation.
  • Step 3: Collect Food
    Guests then proceed to collect their food, enjoying a swift and correct order experience.

Use Cases

Automated Drive-Thru Ordering
Efficiently manage high volumes of drive-thru orders with TORI™ Voice AI, ensuring accuracy, speed, and a seamless customer experience.
Revenue Optimisation & Consistent Upselling
Increase your average order value through intelligent upselling and AI-driven recommendations at the point of sale.
Labour Cost Reduction & Brand Consistency
Automate order taking to free up staff for in-restaurant service and maintain consistent, brand-accurate customer interactions.

Features & Benefits

  • Faster Speed of Service: Experience instant and accurate responses, eliminating customer wait times and speeding up operations.
  • Generate More Revenue: Optimise order taking, reduce labour costs, and enhance guest experience with AI.
  • 100% Order Taking: The AI handles all orders, ensuring consistency and freeing staff for other tasks.
  • Consistent & Relevant Upselling: TORI™ provides customised upselling to increase average check value for every order.
  • Seamless Integration: Fully integrates with POS, KDS, headsets, and speaker posts.
  • Accurate & Delightful Ordering: Delivers accurate, error-free orders and improves the overall customer experience.

Target Audience

  • Quick-Service Restaurants (QSRs): Fast-food chains and independent restaurants with drive-thru facilities.
  • Restaurant Owners & Operators: Businesses seeking operational efficiency, reduced labour costs, and higher drive-thru revenue.
  • Franchise Owners: Companies aiming for consistent service quality and upselling across multiple sites.
  • Hospitality Technology Decision-Makers: Professionals seeking innovative AI to streamline operations and enhance customer experience.

Pricing

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