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Opencall

Every Call Handled, Without Lifting a Finger

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Overview

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Opencall delivers AI-powered phone agents that answer and handle calls as effectively as your human staff, providing a human-capable AI solution for businesses. The platform automates call answering, manages inquiries, books appointments, and integrates seamlessly with your existing software. By streamlining call processes and automating complex workflows, Opencall helps businesses cut operational costs by up to 95%, enables 24/7 availability, prevents missed calls, and boosts overall efficiency.

How It Works

  • Easy Onboarding: Simply create an account and Opencall's team will guide you through onboarding and handle integrations.
  • Rapid Deployment: Deploy an Opencall AI agent for a location in as little as 5 minutes. Add additional locations in seconds.
  • Custom AI Training: Your dedicated AI agent is trained in your unique business workflows and software, adapting just like a human employee.
  • Immediate Impact: Instantly reduce operational costs, eliminate hold times, and minimize call abandonment from day one.

Use Cases

Medical
HIPAA-compliant AI agents provide patient scheduling, triage, and EHR updates, cutting staff workload by 50%.
Beauty Salons
Enable 24/7 appointment booking and rescheduling that understands your services, driving revenue without extra staff.
Home Services & Transportation
Never miss urgent calls, qualify leads instantly, schedule inspections, and streamline ride bookings via SMS.
General Business
Handle customer inquiries, appointments, and CRM updates with rapid onboarding and seamless software integration.

Features & Benefits

  • Expert Custom Phone Agents: Bespoke AI agents built for your workflows, reducing operational costs by up to 95%.
  • Human-Capable AI: Handles complex tasks like scheduling, CRM updates, and ride bookings reliably.
  • Proprietary AI Builder: Quickly customises and deploys AI agents specific to your needs.
  • AI-Powered Summarisation: Real-time summaries of calls and meetings.
  • Automated Transcription: High-accuracy transcription of all conversations.
  • Smart Scheduling: Streamlines appointment setting for participants.
  • Unlimited Capacity & 24/7 Availability: Handles infinite calls without missing any, always active.
  • Advanced Automation: Learns and automates custom processes, reducing paperwork and workload by up to 50%.
  • Seamless Software Integration: Works with Calendar, EHR, Email, CRM, Billing, Inventory, Analytics, Zendesk, Square, Google Calendar, Google Sheets, and Zapier.
  • Effortless Security & Privacy: HIPAA-compliant with enterprise-grade anonymisation and encryption; no third-party (like OpenAI) data sharing.
  • High Availability: Manages infinite concurrent calls, eliminating after-hours or busy line issues.
  • Action Item Tracking: Detects and tracks action items to ensure follow-up.
  • Risk-Free Deployment: Allows gradual rollout, easy rollback, and offers a money-back guarantee.

Target Audience

  • Businesses of all sizes, including small and new businesses
  • Sectors served include:
    • Medical practices (HIPAA-compliant patient scheduling and triage)
    • Beauty salons
    • Home services (HVAC, landscaping, pest control)
    • Transportation (limo services)
    • Restaurants and retail businesses
  • Ideal for:
    • Organizations seeking to automate phone answering/call management
    • Companies aiming to cut operational costs and manage high call volumes
    • Businesses focused on enhancing customer experience or accelerating sales

Pricing

Pricing information is not available in the provided text. Please contact Opencall to discuss specific pricing details and available plans tailored to your business.

FAQs

What exactly does OpenCall.ai do?

Opencall provides AI-powered phone agents that answer and handle calls 24/7, automating tasks like scheduling appointments, updating CRMs, handling inquiries, and managing complex workflows. It helps businesses reduce operational costs and accelerate sales.

How quickly can we start using OpenCall.ai?

You can start experiencing the benefits of Opencall AI immediately. Deployment for one location can take as little as 5 minutes, with expansion to others in seconds. Opencall handles the setup and onboarding, allowing you to automate your calls in days, not months.

Will OpenCall.ai work with our existing systems?

Yes, Opencall.ai is designed to connect with the software you already use. It integrates with various systems including Calendar, EHR, Email, CRM, Billing, Inventory, Analytics, Zendesk, Square, Google Calendar, Google Sheets, and Zapier, handling almost any workflow.

Is OpenCall.ai difficult to use?

No, Opencall is designed for ease of use. The Opencall team handles everything from onboarding to integrations, ensuring a smooth and effortless deployment process.

Can OpenCall.ai handle high call volumes?

Yes, Opencall.ai offers unlimited capacity and high availability, capable of handling infinite concurrent calls 24/7. You will never have to worry about missed calls or busy lines again.

How do I get started?

To get started, simply create an account, and Opencall will contact you for onboarding. Alternatively, you can schedule a demo to discuss your business needs.

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