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OfOne

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Overview

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OfOne provides advanced AI Order Automation tailored for drive-thru restaurants. Its mission is to deliver human-centric experiences that empower restaurant operators, delight customers, and support workers. Leveraging artificial intelligence, OfOne enhances speed, accuracy, and convenience in the ordering process, resulting in 28% faster ordering times, 93% AI order automation accuracy, and 95% customer satisfaction. OfOne helps restaurant brands elevate their store performance and streamline operational workflows.

How It Works

  • Intelligent Customer Greeting: AI system interfaces with drive-thru audio and vehicle detection to greet customers consistently and politely.
  • Streamlined Order Capture: Reduces conversational turns, capturing accurate orders swiftly at the speaker post.
  • Personalised Upselling: Intelligently offers relevant upsell items at optimal moments, boosting average check size.
  • Loyalty Programme Integration: Consistently prompts for loyalty sign-ups and redemptions, fostering increased customer loyalty.
  • Seamless System Integration: Orders auto-executed and synced across POS, Kitchen Display Systems (KDS), loyalty, and online platforms.
  • Enhanced Accuracy: Establishes a clear, shared understanding of orders, eliminating communication errors and boosting accuracy.

Use Cases

Drive-thru Restaurants
Automate the entire order flow—from greeting to order execution—to enhance speed, accuracy, and customer satisfaction in busy drive-thru environments.
Restaurant Chains
Ensure consistent customer experience and operational efficiency across multiple sites with standardised AI-driven ordering and integrated systems.
Quick Service Restaurants (QSRs)
Optimise throughput and labour allocation by offloading routine ordering to AI, letting staff focus on food prep and high-value customer service.

Features & Benefits

  • 28% faster ordering times
  • 93% AI order automation accuracy
  • 95% customer satisfaction
  • Consistent and polite customer greetings
  • Personalised upselling to increase average check size
  • Loyalty sign-ups and redemptions
  • Labour efficiency by automating routine order tasks
  • Accurate food preparation through KDS integration
  • Minimised conversational turns at the speaker post
  • Administrative controls for system access
  • SOC 2 Type 2 compliance for data security
  • Advanced encryption (at rest and in transit)
  • Comprehensive user analytics
  • Seamless POS, loyalty, and online ordering integration
  • Drive-thru audio and KDS integration for cohesive experience

Target Audience

  • Drive-thru Restaurant Operators: Seeking improved efficiency, reduced labour costs, and enhanced customer service.
  • Restaurant Chains and Franchises: Desire scalable, standardised, and secure AI solutions for service consistency and increased sales across multiple locations.
  • Technology-Forward Restaurant Brands: Keen to adopt cutting-edge AI solutions for competitive advantage in the fast-paced food service sector.

Pricing

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