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Listenlabs is an AI-first research platform that revolutionizes how businesses gather customer insights. By replacing traditional methods such as surveys and focus groups with AI-moderated customer interviews, Listenlabs conducts, analyzes, and summarizes qualitative research at unprecedented speed. Within hours, organizations gain access to actionable insights and comprehensive reports, enabling a rapid, scalable understanding of their customer base. Trusted by leading industry innovators, Listenlabs streamlines the entire research process from participant recruitment through to automated data analysis.
How It Works
- Select a template or upload a guide: Start with proven, expert-reviewed templates or upload your own discussion guide to fit your research needs.
- Recruit participants: Access Listenlabs’ vast panel of millions of B2B and B2C respondents, connect with your panel provider, or easily invite your own users. Listenlabs manages the interview process end-to-end.
- Explore your results: Within hours, AI conducts and analyzes interviews, delivering detailed and interactive reports with clear, actionable insights.
Use Cases
Concept & Creative Testing
Gather qualitative and quantitative feedback on new product ideas, features, and advertising concepts to understand what resonates with your target audience.
User & Usability Research
Conduct usability testing, diary studies, and ethnographic research at scale to swiftly optimize user experience and product design.
Brand Perception & Product Feedback
Reveal how customers perceive your brand or gather rich feedback on existing products to drive effective improvements and increase engagement.
Features & Benefits
- AI-Moderated Interviews: Scalable, personalized qualitative interviews
- Versatile Stimuli Testing: Evaluate product ideas, creative concepts, and more
- Multiple Engagement Formats: Video, audio, and text interviews
- Digestible Summaries & Automatic Tagging: Key highlights and recurring themes instantly surfaced
- Human-like Voice Mode: Switch between text and natural-sounding AI voice interviews
- Multilingual Support: Translate and transcribe interviews in 50+ languages
- Actionable Results, Instantly: Receive clear takeaways, personas, and top themes instantly
- Flexible Participant Recruitment: Tap millions of respondents or integrate your own
- Real-time Analysis & Actionable Reports: Spot and rank trends in real time
- Seamless Integration: Connect with your existing tech stack for smooth workflows
- Automated Persona Generation: Segment users into target personas
- Sentiment Analysis: Discover and analyze sentiment across topics
- On-Demand Insights: Query for specific feedback or ideas
- Robust Data Security & Compliance: SOC 2 Type II, GDPR, ISO-compliant; no customer data is used for training
Target Audience
- Marketing teams
- Product managers
- User researchers
- Businesses and organizations seeking scalable qualitative customer insights
- Companies aiming to streamline and accelerate market research
- Teams focused on improving product development and customer experience
Pricing
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FAQs
Build with VideoSDK’s AI Agents and Get $20 Free Balance!
Integrate voice into your apps with VideoSDK's AI Agents. Connect your chosen LLMs & TTS. Build once, deploy across all platforms.
Start Building