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Landbot

Turn leads into revenue and keep customers satisfied.

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Open Source Voice Agent SDK

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Overview

Landbot is a no-code AI Chatbot Generator for Marketing, Sales, and Customer Service teams. It enables automation of conversations across the full customer journey to generate leads, book appointments, and provide 24/7 support. Supporting WhatsApp, web, Messenger, and APIs, Landbot offers omnichannel deployment, easy chatbot creation, advanced integrations, and security compliance (SOC2 & GDPR).

How It Works

  • Build Visually: Intuitive no-code drag & drop builder for conversational flows
  • Automate with Logic: Advanced automation using conditional logic, formulas, and rich media
  • Leverage AI Agents: Automate chat handling, lead qualification, FAQ answering, and meeting bookings
  • Use Templates & Bricks: Accelerate creation with chatbot templates and reusable "Bricks"
  • Integrate Seamlessly: Connect with existing tech stacks via integrations, Webhooks, and APIs
  • Enable Human Handoff: Seamlessly transition from bot to human agent when required
  • Analyse Performance: Track and improve effectiveness with analytics and reporting tools

Use Cases

Lead Generation
Engage prospects in real-time, qualify leads instantly, and add high-intent leads to your pipeline. Proven to increase lead generation rates rapidly.
Sales Automation & Appointment Booking
Book more meetings and improve conversion by automating sales outreach and appointment scheduling. Used to achieve significant boosts in show rates and conversions.
Customer Service & Support
Automate customer support with 24/7 chatbots that handle FAQs and inquiries, enabling quicker response times and allowing human agents to focus on complex cases.

Features & Benefits

  • AI Chatbot Generator: Instantly build intelligent bots for automation
  • No-Code Visual Builder: Drag-and-drop interface for easy flow creation
  • Omnichannel Deployment: Reach users on WhatsApp, web, Messenger, and API
  • Human Takeover & Team Inbox: Seamlessly hand off chats to humans; manage conversations collaboratively
  • Customisation & Branding: Custom CSS/JS, dynamic data, and branded interfaces
  • WhatsApp Business Features: Number, Opt-In Tools, Campaigns, and Test environment
  • AI Agents & Assistants: Intent understanding, automated responses, qualification, and bookings
  • Advanced Flow Operations: Variables (fields), logic, A/B tests, lead scoring, and formulas
  • Comprehensive Integrations: Zapier, Slack, Sendgrid, Analytics, Mailchimp, Stripe, Salesforce, HubSpot, Airtable, Webhooks, Calendly, Dialogflow
  • Analytics & Reporting: Goal tracking, chat metrics, full reports, and drop-off analysis
  • Scalable Chat Quotas: Flexible chat and AI limits for growth
  • Security & Compliance: SOC2 & GDPR compliant for data protection

Target Audience

  • Marketing Teams: Boost lead conversion, qualify prospects, cut costs
  • Sales Teams: Accelerate cycles, qualify leads, book more appointments
  • Customer Service Teams: Delight customers with 24/7 assistance, improve productivity, reduce costs
  • Individuals & Small Businesses: Simple chatbot solutions for web & Messenger
  • Mid-size Companies & Agencies: Advanced automation and integrations
  • Enterprises & Large Businesses: Custom solutions with premium support, dedicated management
  • Specific Industries: Real Estate, Automotive, E-commerce, Finance, Hospitality, Public Sector (city councils, non-profits)

Pricing

  • Sandbox: Free Forever (100 chats/month, 1 seat)
  • Starter: From €32/month or $36/month (500 chats, 100 AI chats, 2 seats)
  • WhatsApp Starter: From €80/month or $85/month (500 chats, 100 AI chats, 500 WhatsApp chats, 2 seats, 1 WhatsApp Number)
  • Pro: From €80/month or $88/month (2,500 chats, 300 AI chats, 3 seats)
  • WhatsApp Pro: From €160/month or $176/month (2,500 chats, 500 AI chats, 1,000 WhatsApp chats, 3 seats, 1 WhatsApp Number)
  • Business: From €400/month or $450/month (Custom chats, 1,000 AI chats, 5 seats, customisation, premium support, dedicated manager, bot management, team training)
Extra chats are billed if limits are exceeded (from €0.05/$0.05 regular/WhatsApp chat, €0.10/$0.10 AI chat). WhatsApp plans are billed annually. Pricing in EUR for most countries, USD for selected regions.

FAQs

What’s a Landbot chatbot template?

A Landbot chatbot template is a ready-made conversational flow customizable to your brand and needs, saving time on bot creation for various use cases.

What’s the difference between a chat, a WhatsApp chat, and an AI chat?

A 'chat' is a rule-based conversation with your web chatbot, a 'WhatsApp chat' relates to WhatsApp conversations following Meta’s rules, and 'AI chats' use Landbot’s AI for intent understanding and advanced responses. AI chats are billed separately.

What is considered a “seat” in a Landbot plan?

A "seat" is a user license allowing one team member to access, build, and manage bots within your Landbot account. Number of seats per plan varies, and extras may be purchased.

What subscription plans does Landbot offer?

Landbot provides Sandbox, Starter, WhatsApp Starter, Pro, WhatsApp Pro, and Business plans catering to different business needs and channels.

How does the 14-day free trial work?

New users enjoy full feature access for 14 days. After the trial, the account downgrades to Sandbox (Free) with upgrade options for premium features.

How is my subscription charged?

Subscriptions are charged automatically per billing period, monthly or annually at the cycle's start.

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