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Integrate voice into your apps with VideoSDK's AI Agents. Connect your chosen LLMs & TTS. Build once, deploy across all platforms.

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Overview

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Kore.ai delivers comprehensive enterprise AI offerings, a powerful agent platform, and intuitive no-code tools designed to help businesses rapidly achieve value from artificial intelligence. Specialising in AI for Work, AI for Service, and AI for Process, Kore.ai empowers organisations to enhance efficiency, elevate customer satisfaction, and transform knowledge-intensive operations. Trusted by leading global brands and recognised as an emerging leader by Gartner for generative AI technology, Kore.ai provides an agnostic platform that offers deployment flexibility and detailed control over AI use. With an extensive patent portfolio and over 400 successful enterprise deployments, Kore.ai ensures a robust and advanced technological advantage for its customers.

How It Works

  • Agent Platform: Integrates autonomous AI agents, sophisticated knowledge retrieval, and intelligent agent orchestration.
  • Flexibility: Enables a journey from guided to fully autonomous AI solutions.
  • Comprehensive Offerings: Provides no-code tools and a platform for rapid AI value realisation.
  • Integrations: Seamlessly connects to enterprise applications, unstructured data, multiple channels, contact centres, ASR, TTS, AI models, API hooks, SDKs, and assistant chat.

Use Cases

Employee Empowerment
Enable employees to work faster and smarter with workspace search, automated workflows, and pre-built AI agents.
Customer Service Enhancement
Elevate customer satisfaction with conversational AI, AI-supported service reps, and AI-powered contact centres.
Operational Transformation
Improve operational efficiency and outcomes by automating processes and scaling expertise with custom AI agents.
Healthcare Innovation
Automate patient interactions, optimise care, and enhance operations for providers and life sciences with AI-driven tools.

Features & Benefits

  • AI for Work: Empowers employees to work faster and smarter
  • Workspace search, pre-built AI agents, and no-code tools for custom agents
  • Universal workspace and agent orchestration for seamless workflows
  • AI for Service: Elevates service strategies, enhancing customer satisfaction and loyalty
  • No-code conversational AI agent building; industry pre-built agents
  • AI support for service representatives; AI contact centre with human handoffs
  • AI for Process: Transforms knowledge-intensive operations, scaling domain expertise
  • Robust model & data management; comprehensive security and governance
  • Platform agnosticism: Works across language models, data sources, clouds, and environments
  • Speed to value & ROI: Fast realisation across work, service, and process
  • Extensibility: Custom AI agents and agentic applications for business needs
  • Built-in governance & security for compliant AI deployment
  • Accessibility & Control: Broad AI adoption with detailed control
  • Advanced capabilities: Leverages latest AI tech via voice and digital automation

Target Audience

  • Business Leaders & Decision-Makers: Accelerate AI journey, realise ROI with AI for Work, Service, and Process
  • IT Professionals & Developers: Build extensible, secure AI agents and applications
  • Employees: Work smarter with AI-powered search and workflows
  • Customer Service & Contact Centre Managers: Enhance service strategies and support reps with AI
  • Operations Managers: Drive operational efficiency via knowledge-driven AI
  • Industries: Software Development, Banking, Pharmaceuticals, IT, Energy, Healthcare (providers, payers, life sciences), Telecom, Travel, High-Tech sectors

Pricing

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