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Justcall

AI-Powered Customer Communication for Sales and Service Teams

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Overview

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Justcall is a leading AI-powered cloud-based business communication platform designed for sales and service teams. It unifies voice, SMS, email, and WhatsApp in one easy-to-use system—allowing businesses to connect, close deals, and support customers seamlessly. With AI agents, advanced diallers, and over 100 integrations, Justcall delivers instant and automated responses 24/7, reducing customer churn and increasing sales. The platform offers superior customer support, robust global connectivity, strong compliance, and is trusted by over 6,000 businesses worldwide. New users can start with a 14-day free trial (no credit card required).

How It Works

  • AI Voice Agents: Operate 24/7—answer calls, respond to inquiries, schedule meetings, and route calls to human experts, ensuring no missed leads.
  • Advanced Diallers: Automate outbound calling using power, predictive, and multi-line diallers. Boost conversions with real-time AI suggestions and local presence dialling.
  • Global Connectivity: Acquire international, local, and toll-free numbers in over 70 countries for seamless worldwide communication.
  • Multi-Channel Engagement: Send personalised SMS, MMS, and WhatsApp messages. AI helps craft effective, on-brand communication.
  • Conversation Intelligence: Get real-time transcripts, summaries, scorecards, coaching, and live AI suggestions for better call handling.
  • Seamless Integrations: Link with 100+ business tools for unified workflows and data centralisation.
  • Data Security & Compliance: 256-bit encryption, secure access, and compliance with SOC 2 Type 2, HIPAA, GDPR, FedRamp, PCI-DSS.
  • Simultaneous Ring: Up to 7 devices ring simultaneously so the first available agent picks up.

Use Cases

For Sales Teams
Maximise sales outreach with advanced diallers, instant CRM integration, AI-powered coaching, and efficient follow-ups to close more deals faster.
For Customer Support Teams
Deliver 24/7 customer support with AI voice agents, multi-channel response, and real-time call management for quicker resolutions.
For Global Businesses
Scale operations with international phone numbers, robust compliance, and seamless integrations for unified communication worldwide.

Features & Benefits

  • AI Voice Agent: 24/7 inbound call handling, lead capture, inquiry response, meeting scheduling, and call routing
  • Sales Diallers (Auto, Power, AI, Multi-Line, Predictive, Dynamic): Boosts connection rates, automates outbound calls, and increases conversions
  • Global Phone Numbers in 70+ Countries: International, local, and toll-free numbers for global business
  • Multi-Channel Messaging (SMS, MMS, WhatsApp): Engage and follow-up on preferred customer channels
  • SMS Automation & SMS Bot: Automates communication and builds personalised customer journeys
  • AI-Powered Conversation Intelligence & Coaching: Instant transcripts, summaries, scorecards, and real-time AI suggestions
  • 100+ Business Integrations (CRMs, sales engagement, productivity apps): Unified customer interactions and streamlined workflows
  • Advanced Call Management: IVR, call routing, recording, ACD, call forwarding, simultaneous ring
  • Robust Security & Compliance: SOC 2 Type 2, HIPAA, GDPR, FedRamp, PCI-DSS, 256-bit encryption
  • Advanced Analytics & Reporting: Real-time agent performance, actionable insights, optimised processes
  • SMS Copilot: Assists in crafting personalised, on-brand messages

Target Audience

  • Cross-functional sales teams
  • Customer support teams
  • Small to mid-sized businesses (SMBs)
  • Growing businesses and mid-market companies
  • Enterprise-level organisations
  • Real Estate, Healthcare, Education, Financial Services, Retail & E-commerce, Software/Tech businesses
  • Organisations needing cloud-based phone systems, call centre software, or tracking solutions

Pricing

  • Team Plan: $29/user/month (billed annually); min. 2 users; includes business phone system with CRM integrations
  • Pro Plan: $49/user/month (billed annually); min. 2 users; adds workflow automations
  • Pro Plus Plan: $89/user/month (billed annually); min. 2 users; includes AI coaching and tracking
  • Business Plan: Custom pricing for 10+ users; tailored for enterprise security and flexibility
  • AI Voice Agent Add-on: $149/month for 1 agent (150 mins), $499/month for 10 agents (500 mins); available on eligible plans
  • Outbound/inbound call & SMS policies vary by region and plan (see terms for fair usage)
  • 14-day free trial, no credit card required

FAQs

What is Justcall?

Justcall is an AI-powered cloud-based business communication platform offering tools for sales and service teams to connect with customers via voice, SMS, email, and WhatsApp.

What communication channels does Justcall support?

Justcall supports voice calls, SMS, MMS, email, and WhatsApp for seamless multi-channel engagement.

Does Justcall offer AI capabilities?

Yes, features include AI voice agents for 24/7 lead handling, AI-powered conversation intelligence, real-time AI suggestions, and AI coaching for teams.

Can I get international phone numbers with Justcall?

Yes, Justcall provides international, local, and toll-free phone numbers across 70+ countries.

Does Justcall integrate with other business tools?

Absolutely. Justcall connects with over 100 popular business tools, including major CRMs like HubSpot, Salesforce, and Pipedrive.

Is Justcall secure and compliant with data regulations?

Yes, Justcall adheres to industry standards using 256-bit encryption and complies with SOC 2 Type 2, HIPAA, GDPR, FedRamp, and PCI-DSS.

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