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Joinnewton

Your 24/7 schedule coordinator for dental practices.

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Overview

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Joinnewton is an advanced AI phone system purpose-built for dentists and dental groups. It serves as a 24/7 schedule coordinator, acting as a bespoke AI receptionist to ensure your chairs remain filled, your staff stays organized, and your practice is always productive. With smart patient acquisition and retention tools, Joinnewton works round the clock to prevent no-shows, fill cancellations instantly, and free your team from repetitive front desk tasks. Seamlessly integrating with popular Practice Management Software (PMS) platforms, Joinnewton can even convert after-hours calls into next-day appointments. Backed by Y Combinator (W24), it offers fast implementation, AI tailored to your practice, dedicated expert support, and measurable ROI results.

How It Works

  • Custom AI Receptionist Creation: Build your own AI receptionist tailored to your practice's unique guidelines and protocols.
  • Rapid Implementation: Go live in under a week. Receive provisioned phones, managed number porting, and AI trained on your processes.
  • 24/7 Patient Communication: "Sophia," the AI receptionist, answers calls and texts at any hour, handling routine inquiries or escalating complex matters to your team with all relevant context.
  • Automated Appointment Management: Sophia tracks arrivals, reschedules no-shows, and manages a real-time waitlist to keep chairs filled.
  • Targeted Patient Engagement: Create patient lists by appointment, treatment, or insurance, and launch AI-driven campaigns to increase activation and retention.
  • Online Patient Acquisition: Embed AI chat/forms on your website to collect insurance and intake info and streamline new patient onboarding.
  • After-Hours Conversion: Convert calls received outside regular hours into confirmed next-day appointments automatically.

Use Cases

Optimising Patient Communication
Enhance patient interactions and ensure no calls or enquiries are missed, even outside of business hours.
Maximising Chair Occupancy
Reduce no-shows and efficiently fill last-minute cancellations to maintain a consistently full schedule.
Automating Front Desk Operations
Offload manual and repetitive front desk tasks, allowing staff to focus on direct patient care.

Features & Benefits

  • 24/7 Phone & Text Support: Continuous patient assistance and no missed calls
  • Advanced Appointment Management: Real-time waitlists, instant rescheduling, no-show prevention
  • Targeted Patient Engagement: AI-driven campaigns for reactivation and retention
  • Online AI Chat & Forms: Embedded on your website, streamlining intake and acquisition
  • Customisable AI Receptionist: Learns from your unique practice and protocols
  • Efficient Implementation: Go live within a week, with full phone provisioning and AI training
  • Dedicated Expert Support: Responsive help from dental industry experts
  • Measurable Results: Real-time ROI tracking and reporting
  • PMS Integration: Seamless workflow with your existing dental software

Target Audience

  • Dentists
  • Dental groups
  • Dental Support Organisations (DSOs)
  • Practices seeking to enhance patient communication and streamline operations
  • Practices aiming to reduce no-shows and fill cancellations
  • Practices looking to free up front desk staff for patient care
  • Practices focused on patient acquisition and retention
  • Practices requiring seamless integration with existing Practice Management Software (PMS)

Pricing

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FAQs

How is Newton different from other AI receptionist tools?

Joinnewton is an AI phone system specifically designed for dentists and dental groups. It offers 24/7 phone and text support, advanced appointment management, targeted patient engagement campaigns, and online AI chat and forms, all trained on your specific practice protocols.

How is Newton different from existing VoIP and patient engagement tools?

Joinnewton integrates AI directly into your phone system, acting as a 24/7 schedule coordinator. Unlike standard VoIP, it actively manages appointments, fills cancellations, and handles patient communication with context, offloading repetitive tasks from your front desk. It also provides smart patient acquisition and retention tools beyond typical engagement platforms.

What does the implementation process look like?

The implementation process is designed for a quick go-live within a week. It includes shipping provisioned phones, managing the porting process, and training the AI on your practice's specific guidelines and protocols.

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