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Hostai

AI Agents for Support and Sales Automation

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Overview

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Hostai (now Conduit) offers advanced AI agents for automating conversations across calls, chat, email, WhatsApp, and more. Designed for conversation-first businesses, especially in housing and hospitality, Hostai helps streamline operations, increase leads, and deliver excellent customer support. The platform integrates directly with property management systems (PMS) and CRMs, leveraging business data for intelligent routing, prioritisation, and automation. Human teams retain full visibility and control while benefiting from autonomous AI workflow execution at scale.

How It Works

  • Automate Conversations: AI agents handle communications across multiple channels including SMS, email, WhatsApp, chat widgets, and both inbound/outbound calls.
  • Integrate with Your Tech Stack: Seamless integration with industry-leading PMS and CRMs to automate interactions.
  • Leverage Data for Action: Utilises business data for intelligent routing, prioritisation, and timely responses.
  • Deploy Agentic Workflows: Easily build and deploy multi-step automation across business systems.
  • Collaborative Workspace: Enables teams to work alongside AI agents or delegate full conversations for end-to-end handling.
  • Continuous Optimisation: Insights and reporting tools to monitor, evaluate, and optimise conversational performance.

Use Cases

Automate Guest Conversations in Hospitality
Hostai enables hotels and short-term rental operators to automate guest inquiries, check-ins, and guest experiences across all channels—improving efficiency and guest satisfaction.
Sales Automation for Property Managers
Hostai's AI agents streamline lead capture and sales follow-ups, engaging prospects instantly and ensuring no opportunity is missed.
Unified Communication Hub
Bring all customer interactions—from WhatsApp to calls—into a single inbox, allowing support and sales teams to collaborate with AI for faster, consistent responses.

Features & Benefits

  • Conversational AI: Handles texts, email, WhatsApp, chat automatically with 24/7 availability
  • Voice AI: Automates inbound/outbound calls for consistent and immediate responses
  • Agentic Workflows: Deploy AI agents for complex, multi-step automations
  • Multi-channel Inbox: Combines all conversations into a single workspace
  • AI Workflow Builder: Orchestrate advanced automations across systems
  • Knowledge Base: Centralises business info for accurate and branded interactions
  • Insights and Reporting: AI-driven insights to monitor and optimise conversations
  • Automation and Efficiency: Operates 24/7, reduces workload, handles routine guest requests
  • Personalisation and Guest Experience: Tailors recommendations and support based on real-time data
  • Cost-Efficiency: Fixed, predictable pricing for cost-effective automation
  • Revenue Generation: Drives upsells, cross-sells, and conversions
  • Consistent Quality: Ensures accurate and on-brand interactions at scale

Target Audience

  • Property managers and hosts in the short-term rental (STR) market
  • Hospitality businesses, including hotels
  • Companies in long-term rentals
  • Enterprises seeking to automate customer conversations across self-storage, retail, home services, law firms, insurance, tax and accounting, and financial services
  • Ideal for those looking to enhance support and sales, improve efficiency, and scale through AI-powered communication

Pricing

Pricing information is not available in the provided text.

FAQs

What is Hostai?

Hostai, now known as Conduit, is an AI-powered platform providing AI agents to automate customer conversations for support and sales across various channels like calls, chat, email, and WhatsApp. It's especially suited to hospitality and real estate.

How does Hostai improve operational efficiency?

Hostai automates routine communications 24/7, integrates with property management systems and CRMs, reduces manual workload, and ensures consistent, round-the-clock service.

What communication channels does Hostai support?

Hostai supports texts, email, WhatsApp, live chat widgets, and both inbound and outbound calls--all centralised into one unified platform.

How does Hostai help businesses achieve revenue goals?

Its AI agents identify and act on upsells, cross-sells, and reminders during customer interactions, helping drive conversions and revenue.

Can Hostai be integrated with existing systems?

Yes, Hostai integrates with major property management systems and CRMs, leveraging existing data for enhanced automation and context-rich interactions.

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