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HiAuto

Upgrade your drive-thru experience with the leading conversational AI platform for QSRs.

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Overview

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Hi Auto is the market-leading conversational AI platform specifically designed for Quick Service Restaurant (QSR) drive-thrus. Powering more QSR drive-thrus than all other vendors combined, Hi Auto helps businesses streamline operations, enhance customer experience, and address critical labour challenges. The platform boasts an impressive over 94% order accuracy rate, achieved through a proprietary conversational AI and human supervision hybrid approach. Hi Auto is already live in Spanish and deployed in over 400 stores across the US, bringing consistency and efficiency to QSR operations.

How It Works

  • Proprietary conversational AI conducts order taking at drive-thrus, leveraging advanced voice recognition and natural language understanding.
  • Human supervision ensures employee-level accuracy and immediate identification of out-of-stock items.
  • System supports mid-sentence changes, complex orders and multi-accent interactions.
  • Integrated Spanish language support extends reach and inclusivity.
  • Built-in upsell tool drives consistent sales growth during the order process.

Use Cases

Automate QSR Drive-Thru Ordering
Streamline your drive-thru with advanced AI order-taking, improving efficiency, accuracy, and customer service for complex and multi-accent orders.
Cut Operational Costs & Optimize Labour
Implement conversational AI to reduce dependence on human staff, tackle high employee turnover, and manage rising minimum wages.
Boost Sales with Intelligent Upselling
Leverage the built-in upsell tool to increase average check sizes and overall revenue on every customer interaction.

Features & Benefits

  • Market-leading conversational AI for QSRs
  • Over 94% order accuracy in noisy environments
  • Human supervision hybrid approach
  • Spanish language support
  • Built-in upsell tool to boost sales
  • Streamlined and seamless customer ordering experience
  • Significant cost reduction by automating drive-thru processes
  • Handles complex orders, multiple requests, and various accents
  • Reduces wait times and improves service consistency and speed

Target Audience

  • Quick Service Restaurants (QSRs) with drive-thru operations
  • Large QSR chains seeking large-scale conversational AI deployment
  • Restaurant businesses facing labour costs, turnover, and staffing challenges
  • QSRs striving for improved order accuracy, increased average check sizes, and more efficient customer service

Pricing

  • Pricing details are not available in the provided text.
  • Contact Hi Auto directly for a tailored quote based on your restaurant's needs.
  • Pricing typically depends on store count, feature scope, and deployment scale.

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