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Helpcare provides advanced generative AI solutions designed to transform healthcare administration and patient engagement. Featuring two core AI agents, Angelica and David, Helpcare automates outreach, streamlines administrative tasks, and offers continuous data monitoring and reporting. Built by a team with deep healthcare and technology expertise, the platform integrates with major EMRs (Epic, Cerner, Athena Health, and more) and is HIPAA compliant. Helpcare empowers healthcare organisations to identify care gaps, generate essential lists, and increase capacity for direct patient care via teachable, custom best practices.
How It Works
- AI Agents: Angelica and David automate and optimise core healthcare operations.
- Data-Powered Insights: David analyses patient info from EMRs, identifies care gaps, creates pre-op lists, and reviews medications.
- Patient Outreach & Scheduling: Angelica performs automated outreach in 29 languages at up to 100 calls/min, directly schedules appointments in EMRs without complex integrations.
- Administrative Flow Automation: Angelica automates end-to-end administrative tasks (e.g., pre-op calls, pharmacy onboarding).
- Custom Workflow Automation: Organisations can teach Helpcare AI bespoke best practices for custom flows (e.g., mammogram outreach, HEDIS reporting).
- Continuous Data Monitoring: David merges, cleans, and prepares data from various sources for a unified client view.
- Automated Report Generation: AI delivers regular operational and strategic reports.
Use Cases
Care Gap Closure & Patient Engagement
Identify and address HEDIS care gaps by analysing EMR data and automating multi-channel patient outreach for crucial screenings and follow-ups.
Administrative Task Automation
Streamline routine workflows like pre-op calls and pharmacy onboarding, freeing staff for direct patient care and improving process consistency.
Data Management & Actionable Reporting
Merge, clean, and consolidate patient data from diverse sources, with AI-generated operational and compliance reports for strategic planning.
Features & Benefits
- AI-Powered Patient Outreach (Angelica): Multilingual calls & texts at scale
- Direct EMR Scheduling: Book appointments directly via EMR UI, avoiding complex integrations
- Flexible Outreach List Loading: Source outreach lists from EMR, QI Portals, or autonomously via David
- Customisable AI Workflows: Tailor automation flows to your organisation's best practices
- HIPAA Compliant: Meets strict healthcare data privacy requirements
- Comprehensive Administrative Flow Automation: Automate pre-op calls, pharmacy onboarding, and more
- Continuous Data Monitoring & Aggregation (David): Real-time, unified view of patient data
- Autonomous Data Cleaning & Merging: Ensures data integrity and reliability
- Automated Report Generation: Regular actionable insights and compliance reports (e.g., HEDIS care gaps)
- Broad EMR Compatibility: Works with Athena Health, eClinicalWorks, AdvancedMD, Epic, Elation, Cerner, and more
Target Audience
- Healthcare organisations (hospitals, health systems, clinics) seeking AI-driven operational efficiency
- Ideal users: administrators, operations teams, clinical staff
- Organisations focused on care gap closure, large patient list management, and optimising resource allocation
- Teams looking to automate outreach, improve data monitoring, and streamline administrative workflows
Pricing
- Helpcare is currently available on a limited beta basis.
- Book a demo to determine if your organisation is a suitable match and to discuss pricing options.
FAQs
Who can use Helpcare.health?
You may use Helpcare.health if you agree to form a binding contract with Helpcare LLC and are not barred from receiving services under applicable jurisdiction laws. Users must be at least 13 years old.
How does Helpcare handle my privacy?
Our Privacy Policy explains how we collect, use, share, and protect your information. By using Helpcare.health, you consent to this data collection and use, including transfers to the United States, Ireland, and/or other countries for storage, processing, and use by Helpcare LLC and its affiliates.
What about content I provide on Helpcare.health?
You are responsible for any content you provide, ensuring compliance with applicable laws. You retain your rights to any content you submit, post, or display on or through Helpcare.health.
Is my email communication with Helpcare secure?
The email functionality on our site does not provide a completely secure and confidential means of communication. It is possible your email may be accessed by another internet user in transit. For private communications, please avoid using our email.
Can I stop receiving communications from Helpcare?
Yes, you can unsubscribe from communications at any time. To stop receiving emails, send a message to lee@helpcare.health.
Is Helpcare HIPAA compliant?
Yes, Helpcare is HIPAA compliant, ensuring the protection of sensitive patient information.
Build with VideoSDK’s AI Agents and Get 10,000 Free Minutes!
Integrate voice into your apps with VideoSDK’s AI Agents. Connect your chosen LLMs & TTS. Build once, deploy across all platforms.
Start Building