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Hellopatient

AI-powered healthcare communication: Get your team off the phone & in front of patients.

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Open Source AI Voice Agent SDK

Integrate voice into your apps with VideoSDK's AI Agents. Connect your chosen LLMs & TTS. Build once, deploy across all platforms.

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Overview

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Hellopatient offers Mia, an advanced AI assistant purpose-built for healthcare, designed to automate perfectly timed calls and texts. This managed AI service alleviates administrative burdens on healthcare teams, allowing them to focus on patient care. With seamless integration into popular EHR, CRM, and PMS systems—including HubSpot, Epic, ModMed, Advanced, Healthie, Salesforce, Customer.io, and Zenoti—Hellopatient ensures consistent communication, enhances patient experiences, and supports operational efficiency. The platform is both HIPAA and SOC 2 AICPA Compliant, prioritizing privacy and security. Practices can boost revenue without increasing headcount.

How It Works

  • Step 1: We work together.
    • Hellopatient collaborates with your team to identify goals and integrate with your existing systems, aiming to resolve tasks and free up staff time.
  • Step 2: Meet Mia, your AI assistant.
    • Mia is trained and tailored to your workflows, managing SMS and call communication reliably and securely.
  • Step 3: Watch it work.
    • See immediate ROI as Mia delivers value from day one, supporting growth without additional staff.

Use Cases

Automated Scheduling & Reminders
Mia, your AI assistant, handles patient appointment scheduling, sends timely reminders, and improves attendance rates.
Insurance Verification & Patient Intake
Streamline insurance verification and onboarding processes with AI-driven communication and workflow automation.
Patient Retention & Engagement
Boost retention by re-engaging patients with personalized outreach, medication adherence prompts, and seamless inbound call management.

Features & Benefits

  • Secure integration with EHR, CRM, and PMS (including HubSpot, Epic, ModMed, Advanced, Healthie, Salesforce, Customer.io, Zenoti)
  • 24/7 availability of the AI assistant for calls and texts
  • Customizable AI voices (personality, accent, speed) for a personalized experience
  • Analytics & actionable reporting dashboard
  • Seamless multi-channel communication: text, email, or call, based on patient preferences
  • Communications in any language for improved patient understanding
  • Patient engagement aligned with their timeline, not staff’s
  • Significant reduction in administrative burden for staff
  • More revenue without increased headcount
  • Elevates care experience for both patients and staff

Target Audience

  • Chiropractic
  • Concierge
  • Dentistry
  • Dermatology
  • Fertility
  • Home Health
  • Imaging
  • Med Spa
  • Men’s Health
  • Mental Health
  • Occupational Therapy
  • Optometry
  • Orthopaedics
  • Paediatrics
  • Physical Therapy
  • Primary Care
  • Veterinary Care
  • Virtual Care
  • Women’s Health
Hellopatient is ideal for healthcare providers and staff seeking reduced administrative workloads and enhanced patient engagement.

Pricing

Pricing details are not currently available in the provided information.

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