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Helloaviary

Industry's First AI Outbound Voice Agents for Financial Services

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Open Source Voice Agent SDK

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Overview

Helloaviary delivers cutting-edge AI solutions tailored for the financial services industry, featuring AI Outbound Voice Agents and an AI Knowledge Base. Supported by Y Combinator, Helloaviary helps credit unions, banks, and insurance providers drive significant revenue growth and deepen customer engagement. With generative AI technology, Helloaviary enables proactive, human-like communication and instant access to essential information while focusing on secure and compliant implementation. The platform guarantees rapid deployment, typically bringing a return on investment in less than two weeks.

How It Works

  • AI Outbound Voice Agents:
    • Proactive Outreach: AI agents initiate outbound calls, delivering important notifications and updates to customers.
    • Interactive Communication: Customers can ask questions and receive immediate, accurate, and human-like responses during calls.
    • Action Encouragement: Guides customers through the required actions, boosting engagement and conversions.
  • AI Knowledge Base:
    • Provides instant, accurate answers, reducing staff and customer wait times.
    • Maintains staff compliance by offering up-to-date regulatory information.
    • Disseminates new policies, processes, and product information rapidly across the organization.

Use Cases

Customer Onboarding & Engagement
Proactively welcome new customers and foster stronger relationships using AI-driven outreach.
Non-Interest Revenue Generation
Increase revenue with automated outbound calls for credit card activations and service campaigns.
Critical Product & Policy Updates
Notify members of significant changes and rapidly disseminate new policies to staff, reducing inbound calls and boosting adoption.

Features & Benefits

  • Proactive customer outreach with human-like voice agents
  • Enhanced customer relationships through personalized AI interactions
  • Reduced call hold times and streamlined operations
  • Efficient appointment and interview scheduling automation
  • Welcome new members and drive increased conversion & non-interest revenue
  • Instant answers for staff and customers via AI Knowledge Base
  • Enhanced regulatory compliance: automated voice authorization and up-to-date info
  • Rapid dissemination of policies, processes, and product info
  • Empowered teams with reliable, on-demand information
  • Reduced training and onboarding time
  • Fast implementation: achieve ROI in less than two weeks
  • Commitment to secure and compliant AI (SOC 2 Type 2 in progress)
  • Industry-leading domain expertise and continuous AI improvement

Target Audience

  • Credit Unions
  • Banks
  • Insurance Providers
Ideal for organizations seeking generative AI solutions to boost revenue, engagement, and compliance within strict regulatory frameworks.

Pricing

Pricing information is not available in the provided text.

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