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Gosameday

AI Phone Answering System for Home Services: Never Miss a New Customer.

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Overview

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Gosameday offers an industry-leading AI phone answering system purpose-built for home service businesses. Its AI Customer Service Representatives (CSRs) answer calls, respond to texts, and book appointments 24/7, acting like your best salesperson. Gosameday manages inbound and outbound calls, SMS, and integrates directly with your CRM to handle scheduling and lead qualification. With sales-oriented Conversational AI trained by industry leaders, businesses stop missing leads and increase customer satisfaction and revenue. The solution ensures all calls are captured—no more voicemails or lost opportunities—while adeptly overcoming objections and building value.

How It Works

  • Call Forwarding: Route missed or overflow calls from your phone system to your dedicated Gosameday AI Sales Agent number.
  • Intelligent Call Handling: AI converses like a human CSR, detecting service needs and collecting all essential details.
  • Real-Time Scheduling: AI checks CRM systems like ServiceTitan for technician availability, qualifications, and location to find appointment slots.
  • Automated Booking: Appointments are booked into your CRM with a created service ticket, complete customer details, and priority assessment.
  • SMS Confirmation & Reminders: Customers receive automated SMS confirmations, technician details, and reminders of appointments.
  • Post-Service Follow-up: Automated follow-up calls and messages to gather customer feedback and request Google reviews after positive experiences.
  • Customisation: AI adapts to your brand, pricing, policies, covered job types, and available technician capacity.

Use Cases

Missed Call Recovery
Automatically answers calls your staff miss—after hours or during busy periods—to ensure no potential customer is lost.
Lead Qualification & Conversion
Qualifies leads and books appointments for various home services, including HVAC, Plumbing, Pest Control, and more.
Customer Retention & Follow-up
Automates post-service communications, such as satisfaction checks and review requests, to boost loyalty and online reputation.

Features & Benefits

  • 24/7 AI Phone Answering — never miss new customers
  • Automated Appointment Booking based on technician availability
  • Inbound & Outbound Calling + SMS for robust customer engagement
  • High Booking & Satisfaction Rates (92% booking, 94% satisfaction)
  • AI Sales Expertise (Pro-voice) to overcome objections
  • Comprehensive CRM Integration (ServiceTitan, Jobber, etc.)
  • Sameday Dashboard & Analytics with call transcripts and performance insights
  • Always-Available Chat Feature for instant customer support
  • Mobile-Optimised Web App for convenient management
  • Multi-Brand Management under a single account
  • Reduced Overhead through automation

Target Audience

  • Owner/operators and businesses in the home services sector, across 49 US states
  • Ideal for:
    • Lawn Care companies
    • Pest Control services
    • HVAC businesses
    • Roofing contractors
    • Window Cleaning services
    • Plumbing companies
    • Commercial Cleaning businesses
    • Solar installation providers
  • Service businesses seeking to:
    • Eliminate missed calls
    • Improve lead conversion
    • Efficiently scale customer service operations

Pricing

  • 14-day free trial available
  • No long-term contracts; choose month-to-month or discount for longer terms
Launch Plan:
  • Starts at £449/month
  • 500 minutes, unlimited users, 3 locations
  • Customisable AI and pro scheduling
Scale Plan (Most Popular):
  • Starts at £789/month
  • Includes Launch features + 1000 minutes + unlimited locations and voice cloning
Enterprise Plan:
  • Custom pricing
  • Includes Scale features + multilingual voices, advanced analytics, training/support, API integration
  • Billed monthly for qualified scheduled appointments
  • Lead review/dispute options and negotiable rates

FAQs

Do I have to sign a contract?

Our flexible pricing allows you to start month-to-month or choose longer commitments for discounts. No long-term contract is required.

Do I have to change my phone number?

No. We generate a Gosameday Sales Agent number you can forward calls to, so your main number remains the same and you never miss a call.

How do I integrate Gosameday?

Our onboarding team helps you integrate with your CRM for direct scheduling. If you don’t use a CRM, we can deliver info to a secure online dashboard.

When do I get billed?

Billing is on the first of the month for qualified scheduled appointments, with the option to review and dispute leads for potential refunds.

Does Gosameday schedule appointments?

Yes, Gosameday can fully schedule appointments, with options flexible enough for most CRM systems.

What is Gosameday's Pro-voice?

Pro-voice is a human-like AI voice trained in advanced sales techniques to significantly increase your booking rate.

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