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Eva - Your AI Ordering Assistant: Seamlessly Integrate Phone Orders into Your Workflow!

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Overview

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Foreva offers Eva, an AI ordering assistant specifically designed for restaurants and food businesses to handle phone and SMS orders with accuracy and efficiency. Eva integrates directly into your existing POS workflow—including platforms like Square and Clover—and provides real-time customer feedback and insights. By automating order channels, Foreva helps increase order volume, reduce staffing needs, and enhance guest satisfaction. The solution is scalable for single-site restaurants and large chains alike.

How It Works

  • Customers place orders via phone.
  • Eva processes these orders with AI accuracy.
  • Orders are directly sent to your Point of Sale (POS) system.
  • Post-order, Eva engages customers for feedback.
  • Restaurants receive real-time insights and reports to optimise operations.

Use Cases

Noodle Restaurants
Efficiently manage high volumes of phone orders for takeaway and delivery. Eva streamlines order handling, as seen in 7 Noodles & Sizzling, San Jose, CA.
Pizza Stores
Automate and speed up custom pizza orders by phone, ensuring accuracy and seamless integration with your POS, like Pizza My Heart in Sunnyvale, CA.
Chicken Stores
Simplify phone order management for complex menus, freeing up staff for in-store service, as used by BBQ Chicken in Sunnyvale, CA.

Features & Benefits

  • Increased order volume from phone and SMS channels
  • Scalable efficiency – reduces need for additional staff
  • Seamless POS integration (Square, Clover, Eva Merchant Solution)
  • Basic inquiry resolution for common customer queries
  • Call forwarding for efficient call management
  • SMS escalation options
  • Real-time customer insights and feedback
  • Real-time reporting on orders and interactions
  • Order automation: streamlines call-to-kitchen process
  • Auto printing for kitchen staff
  • Custom AI voices (Business & Enterprise plans)
  • Advanced features: waiting lists, reservations, catering (Business & Enterprise)
  • Custom AI model for specific business needs (Enterprise)

Target Audience

  • Noodle restaurants
  • Pizza stores
  • Chicken stores
  • Businesses with single or multiple locations seeking dedicated AI assistants
  • Large brands with nationwide or global presence requiring unified call management and ordering solutions

Pricing

  • Eva Local - Basic: $150/month. Includes basic customer queries, call forwarding, customer intention triage, auto printing, and BYO equipment.
  • Eva Local - Business: $250/month per location. Includes all Basic plan features plus Eva-provided equipment, custom AI voices, and advanced features like catering and reservation handling.
  • Eva Global - Enterprise: Custom pricing. Designed for large brands with nationwide or global presence, offering global call routing, custom LLM models, a unified management dashboard, and 24/7 operation support.

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