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Fathom

Increase productivity with the #1 rated AI Notetaker.

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Overview

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Fathom is the premier AI Notetaker and conversational intelligence tool designed to maximize productivity during virtual meetings. By recording, transcribing, highlighting, and summarizing meetings across Zoom, Google Meet, and Microsoft Teams, Fathom allows users to focus on conversations without worrying about manual note-taking. With features for both individuals and teams, including a centralized, searchable repository for meeting insights, Fathom streamlines post-meeting workflows and enhances collaboration while prioritizing privacy and security.

How It Works

  • Fathom automatically joins your virtual meetings on Zoom, Google Meet, or Microsoft Teams.
  • It records meeting video and transcribes conversations in real-time.
  • Easily highlight key moments, action items, or insights during the meeting with a single click.
  • As soon as the meeting ends, Fathom delivers AI summaries, transcripts, and action items, typically within 30 seconds.
  • Meeting summaries and tasks sync automatically to your CRM (Salesforce, HubSpot, Close) or integrated productivity tools.
  • Use "Ask Fathom" AI assistant to interact with recordings, get answers, and generate follow-ups instantly.
  • Store, search, and share recordings, transcripts, and highlights from one central repository.

Use Cases

Sales Teams
Capture important deal details, accelerate onboarding, and improve sales effectiveness by focusing on client conversations, not note-taking.
Customer Success Teams
Deliver better customer outcomes with instant post-call summaries and CRM integrations for seamless follow-ups and records.
Founders & Managers
Gain actionable insights into team performance, streamline communication, and save hours on meeting documentation with automatic recording and transcription.

Features & Benefits

  • AI Meeting Summaries (instant, accurate, 14 templates for Premium/Teams)
  • Real-time Transcription & Recording (Zoom, Google Meet, MS Teams; supports 28 languages)
  • In-Meeting Highlights & Action Items
  • Unlimited Usage, even on free plan
  • Shareable Clips and personal highlight playlists
  • CRM Integration & Data Sync (HubSpot, Salesforce, Close)
  • AI Assistant ("Ask Fathom" for instant answers & follow-ups)
  • Extensive Integrations (Slack, Google Docs, Asana, Notion, Zapier, etc.)
  • Team Collaboration Tools (team repository, folders, comments, mentions)
  • Robust Security & Privacy (SOC2 Type 2, HIPAA, end-to-end encryption, no data used for AI training)
  • Keyword Alerts, Deal View, and Coaching Metrics (Team Edition)

Target Audience

  • Individuals and professionals enhancing productivity in virtual meetings
  • Small to medium-sized businesses seeking affordable conversational intelligence
  • Sales, Customer Success, Operations, Product, Marketing, and Management teams
  • Coaches, consultants, recruiters, virtual assistants
  • Teams and organizations needing centralized meeting records and CRM automation
  • Organizations prioritizing data privacy and compliance (SOC2, HIPAA, GDPR)

Pricing

  • FREE Edition:
    • Unlimited AI summaries (advanced summaries for first 5 calls/month)
    • AI Action Items, Follow-Up Emails, "Ask Fathom" for 5 calls/month
    • Limited CRM Sync (up to 3 users/domain)
    • Unlimited recording downloads, highlight playlists, Slack integration
    • No cap on usage; free migration for competitors' users
  • Premium (Individual Plan):
    • £15 per user/month (annual billing)
    • Unlimited advanced AI summaries, action items, follow-ups, and automations
    • Zapier integration, banner disable, meeting bot customization
  • Team Edition (Standard):
    • £19 per user/month (min 2 users, annual billing)
    • All Premium features plus unlimited team members (including view-only)
    • Team folders, comments, keyword alerts, unlimited CRM sync
  • Team Edition Pro:
    • £29 per user/month (min 2 users, annual billing)
    • All Team Standard features plus Deal View, Coaching Metrics, SSO, custom data retention
    • Advanced Security Controls, SOC2 report access
  • Discounts: Available for teams with 25+ users.

FAQs

What does Fathom cost?

Fathom offers a free version for unlimited meeting recording, transcription, and summarization, as well as paid Premium and Team Edition plans with advanced AI features starting from £15 per user/month (annual billing).

Who has access to my recordings?

Recordings are 100% private unless you explicitly share them. Only you or designated recipients can see your recordings or highlights.

Is Fathom secure?

Yes, Fathom follows security best practices including end-to-end encryption, robust monitoring, SOC2 Type 2 audit, and third-party penetration testing. Your data remains secure and under your control.

Should I be concerned about my privacy?

Fathom does not train its AI on your data, does not use third-party cookies, users can delete data permanently, and your data is never sold to third parties. AI providers do not use your data for their own development.

Will people be uncomfortable with recording video calls?

Over half of attendees appreciate access to call recordings. Fathom allows you to share only the recording or highlights, and you can pause recording anytime if needed.

How can Fathom give away so much for free? Is there a catch?

Fathom's free tier drives usage and brand awareness, leading to upgrades. There are no usage limitations, and your data is never sold.

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