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Echo

AI Voice Agent Builder: Automate Your Customer Support

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Open Source Voice Agent SDK

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Overview

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Echo delivers an advanced AI voice agent builder, enabling businesses to automate and enhance customer support operations with intelligent, human-like conversations in over 30 languages. The no-code platform allows rapid AI agent deployment across phone, website, and Discord, integrating tools like real-time sentiment analysis, automated scheduling, call recording, and AI-generated call summaries. Businesses can gain full visibility into agent operations via live transcripts and analytics, all while streamlining deployment and empowering data-driven decisions. White Label solutions are available for partners seeking to brand Echo's technology as their own.

How It Works

  • Instructions: Train your AI agent by typing instructions, similar to training a human employee.
  • Knowledge: Connect your business's websites, documents, and FAQs to enable the agent to automatically learn and access relevant information.
  • Validation: Test and validate the agent's performance before deployment to ensure readiness.
  • Deployment: Launch your AI solution in minutes, with everything from phone numbers to training and analytics managed within one platform.

Use Cases

Automated Customer Support
Handle unlimited concurrent customer inquiries 24/7 with AI agents, ensuring professionalism and no missed calls.
Appointment Scheduling
Automate the booking of appointments, streamlining customer interactions and increasing the number of scheduled visits.
High-Volume Call Management
Enable fast, personal, and efficient responses to a high volume of daily calls, easing staff workload and supporting client engagement.

Features & Benefits

  • Agentic AI with logic and reasoning for complex interactions
  • Multi-Language Support in 30+ languages via Omni Language Engine
  • No-Code Training Interface for rapid setup
  • Natural, context-aware conversations
  • Sentiment Analysis for actionable insights
  • Smart Calendar & Automated Scheduling
  • Call Recording & AI-Generated Summaries
  • Live Transcripts for operational visibility
  • Rapid, End-to-End Deployment (integrated tools from phone numbers to analytics)
  • Ultra-Low Latency for seamless interactions
  • Interruption Handling during calls
  • Parallel Calls for scalability
  • Integrations with 7000+ tools (Zapier, APIs, webhooks)
  • Automatic Leads & CRM integration
  • Multi-Channel Deployment: phone, website, Discord
  • White Label Platform for branded AI agent solutions

Target Audience

  • Solution Developers
  • Agencies
  • IT Teams
  • Entrepreneurs
  • Builders
  • Businesses of all sizes interested in AI workforces
  • Specific examples:
    • Law Firms (e.g., Law Offices Of Elliott Owen Lipinsky)
    • Automotive Services (e.g., Jiffy Lube)
    • Parking Services (e.g., Shoreline Parking)
    • Internet Service Providers (e.g., Swift-Net.ca)

Pricing

Pricing information is not provided in the current overview. Please contact Echo for tailored pricing details based on your business's requirements.

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