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Conversenow

Voice AI shaping the future of restaurants.

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Overview

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ConverseNow provides advanced voice AI designed for the restaurant industry, acting as a virtual ordering assistant to automate order-taking with high accuracy. Unlike traditional automated phone systems, ConverseNow's conversational AI enables limitless, personable, and tailored interactions, enhancing the guest experience and the efficiency of operations. Quick Service Restaurant (QSR) brands worldwide are adopting this technology to modernise operations and address industry challenges.

How It Works

  • Automated Order-Taking: Handles customer orders via phone and drive-thru using natural, human-like conversations.
  • Staff Reallocation: Allows your team to focus on preparation, fulfilment, and service, not order-taking.
  • Limitless Order Processing: Simultaneously manages unlimited orders as fast as your kitchen allows.
  • Dynamic Upselling: Suggests relevant upsells during conversations to increase check value.
  • Seamless Integration: Connects with major POS systems, drive-thru stations, phone infrastructures, and delivery platforms.
  • Simple Onboarding: Plug-and-play installation with minimal staff training required.

Use Cases

Labour Shortage Solution for QSRs
Automate order-taking to optimize staffing and allow your team to focus on high-value tasks, ensuring operational efficiency even with limited staff.
Boost Sales with Voice AI
Process unlimited orders simultaneously and increase average ticket values through dynamic upselling and streamlined guest interactions.
Revive and Enhance Phone Sales
Restore lost sales channels and customer touchpoints by automating phone orders and ensuring every guest call is answered.

Features & Benefits

  • Enhance Guest Experience: Shorter drive-thru queues, every call answered, increased guest loyalty
  • Outsmart Labour Shortages: Automate order-taking so staff focus on food, fulfilment, and guest service; boost team retention and recruitment
  • Maximise Sales Potential: Process limitless orders, boost sales and average ticket values via automated upselling
  • Voice AI Market Leadership: Proven at scale—over 1,200 stores in 43 states, millions of conversations monthly
  • Exclusive Omnichannel Provider: Optimised for all voice channels, including phone and drive-thru
  • Fully Customisable: Integrates with POS, drive-thru, phone, and delivery systems
  • Simple Onboarding: Plug-and-play setup with no service staff training needed

Target Audience

  • Quick Service Restaurants (QSRs) – National and international brands and franchisees
  • Restaurant owners, operators, and franchisees
  • IT and Operations managers in the food service industry
  • Businesses challenged by labour shortages, high call volumes, or the need for operational efficiency
  • Restaurants seeking to boost sales, enhance guest experience, or revitalise phone ordering

Pricing

  • No upfront cost for implementation is required.
  • For full pricing details, a demo booking is recommended.

FAQs

What is ConverseNow's Voice AI?

ConverseNow's Voice AI is a next-generation artificial intelligence system for restaurants that automates order-taking at drive-thrus and on the phone with natural, human-like conversations, improving efficiency and customer experience.

How does ConverseNow help with labour shortages in restaurants?

The Voice AI automates order-taking so existing staff concentrate on food prep, fulfillment, and guest service, reducing understaffing pressures and improving staff satisfaction and retention.

Can ConverseNow improve customer service?

Yes, it shortens drive-thru lines and ensures every phone call is answered, creating consistent, hospitable experiences and reducing lost sales due to missed calls.

How does ConverseNow boost sales potential?

It can manage unlimited orders and uses dynamic upsell suggestions during every ordering conversation, increasing average check size and overall sales.

Is ConverseNow compatible with existing restaurant systems?

ConverseNow integrates seamlessly with most POS systems, drive-thru stations, phone platforms, delivery providers, and other restaurant technology.

Is the onboarding process for ConverseNow simple?

Yes, the system uses a plug-and-play setup for quick implementation with no extensive staff training required.

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