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Caseflood

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Overview

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Caseflood.ai is an all-in-one AI receptionist and legal intake specialist designed for law firms. It automates client intake, qualification, closing, updates, and ongoing management—all powered by AI and available 24/7. With unlimited call handling, Caseflood.ai doubles conversion rates for law firms and vastly reduces operational costs. Legal professionals are free to focus on higher-quality cases, as the system streamlines all routine client communications and administrative tasks.

How It Works

  • Onboarding Call: 30-minute session with Caseflood's team to custom-design your AI intake system.
  • Process Inclusion: Receive personal updates during system development.
  • Hands-free Integration: System integrates with your existing software stack—porting your phone number typically takes 3-5 days.
  • Activation: Once integrated, your firm operates more efficiently, improving case quality and client satisfaction.

Use Cases

Automated Legal Intake & Lead Qualification
Effortlessly capture and qualify detailed information from new clients and book consultations with a conversion rate averaging 94%.
24/7 Client Relationship Management
Maintain active engagement and communication with existing clients around the clock, boosting client satisfaction and freeing your staff.
Cost-Saving Case Prioritization & Call Handling
Eliminate administrative overhead by automating call directing and urgent case prioritization, enabling your legal team to focus on high-value matters.

Features & Benefits

  • Luna (Intake Specialist): New client intake, deep data gathering, and Humanlike TrueVoice™ conversations
  • Call Forwarding: Routes calls to attorneys; distinguishes between new clients, existing clients, judges, and opposing counsel
  • Consultation Booking: Converts an average of 94% of qualified callers to paid consultations
  • Multilingual Support: Operates in over 20 languages
  • Jess (Client Manager): Personalized client closing, follow-ups, meeting scheduling, and ongoing engagement
  • Client Engagement and Scheduled Reminders: Ensures clients attend appointments and complete tasks
  • Bob (Case Analyst): Executive summary emails, case prioritization, and caller information synopses
  • 24/7 Availability and Unlimited Calls: Always-on service with no call limits
  • 100% AI-Driven Automation: No human admin required, zero training time
  • Seamless Integration: Works with your favorite legal software and CRM
  • Increased Conversion and Cost Savings: 2.1x conversion, potentially cuts costs by a third, eliminates salaries and training
  • Enhanced Reputation and Reducing Admin Burden: Automates updates, boosts 5-star reviews, frees legal team for strategic work

Target Audience

  • Law Firms: From small practices to large firms seeking automated client management
  • Managing Partners: Growth-minded leaders desiring better conversion and lower overhead
  • Solo Practitioners: Professionals needing the power of an entire staff without cost or complexity
  • Legal Aid Offices: Teams aiming to streamline intake and client communications
  • Boutique IP Firms: Organizations requiring efficient, high-detail intake on complex cases
  • Firms with High Call Volumes: Practices needing 24/7, unlimited intake
  • Cost-Conscious Firms: Legal professionals focused on minimizing expenses and replacing traditional admin roles

Pricing

  • Starts at $650/month
  • Includes unlimited hours of calls
  • No additional information on further tiers or breakdowns in the provided text

FAQs

What is Caseflood.ai?

Caseflood.ai is an AI-powered system that serves as an AI receptionist and legal intake specialist for law firms, handling client intake, qualification, closing, updates, and management 24/7.

How does Caseflood.ai benefit law firms?

Caseflood.ai helps law firms double their client conversion rates, reduce operational expenses by up to a third, ensures 24/7 client availability, and frees up valuable time for core legal work.

What are the main AI roles within Caseflood.ai?

Caseflood.ai features three key AI employees: Luna (Intake Specialist), Bob (Case Analyst), and Jess (Client Manager), specializing in caller handling, matter analysis, and client closing/engagement respectively.

Can Caseflood.ai communicate in multiple languages?

Yes, Luna is proficient in over 20 languages, enabling your firm to reach a wider clientele and saving translator costs.

How does Caseflood.ai integrate with existing legal software?

Caseflood.ai uses a hands-free integration process and fits into your current software stack, including legal CRM systems, for seamless transitions.

What is the onboarding process for Caseflood.ai?

It begins with a 30-minute call with the Caseflood engineering team to custom-design your system, followed by updates during a 3-5 day integration (including number porting).

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