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Open Source Voice Agent SDK

Integrate voice into your apps with VideoSDK's AI Agents. Connect your chosen LLMs & TTS. Build once, deploy across all platforms.

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Overview

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Boost is a leader in delivering AI-powered customer experience solutions, specifically designed for regulated industries. The company prioritises fulfilling its promises to customers and partners, ensuring its technology meets stringent security, privacy, and audit requirements. Boost's conversational AI platform empowers existing teams to develop and deploy advanced solutions, seamlessly blending traditional Natural Language Understanding (NLU) with cutting-edge Large Language Models (LLMs) while maintaining full control.

How It Works

  • Build: Create and configure conversational AI models tailored to specific business needs.
  • Analyze: Gain deep insights into AI performance and customer interactions through robust analytics.
  • Optimize: Continuously refine and enhance AI solutions for improved efficiency and customer satisfaction.

Use Cases

Customer Self-Service
Empower customers to independently resolve queries through AI-driven voice and chat bots, boosting efficiency and satisfaction.
Internal Support
Streamline internal processes by giving employees instant access to information and AI-powered assistance, enhancing productivity.
Agent Assist
Enhance live agent performance with AI-powered suggestions and real-time information for complex customer interactions.

Features & Benefits

  • Specialisation in Regulated Industries: Meets rigorous security, privacy, and audit requirements for compliance.
  • Guaranteed Implementation Success: Rapid, transparent deployment with a 100% success rate.
  • Enhanced Safety, Security, and Control: Blend NLU with LLMs while maintaining control over AI responses.
  • Empowerment for Existing Teams: Enables in-house teams to develop advanced conversational AI solutions.
  • Multi-Channel Self-Service: Seamless customer experiences via voice bots and chat automation for faster ROI.
  • Hyper-Personalised Customer Experience with Generative AI: Leverage hybrid and generative AI for tailored interactions.
  • End-to-End Enterprise Platform: Comprehensive technology stack for building, analyzing, and optimizing AI solutions.
  • Seamless Integrations: Easily connects with existing systems to elevate customer experiences.

Target Audience

  • Enterprises in heavily regulated industries:
    • Financial Services (e.g., DNB, Metro Bank, Nordea, Santander, MSUFCU)
    • Telecommunications (e.g., Telenor)
    • Travel (e.g., Icelandair)
  • Organisations seeking to implement or enhance AI-powered customer experience solutions.
  • Teams responsible for developing and delivering conversational AI.

Pricing

Details about pricing are not available in the provided information.

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