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Bigsur

AI Agents to Supercharge Your Business: Delight Customers and Drive Breakthrough Conversions with AI.

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Open Source Voice Agent SDK

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Overview

Bigsur is a cutting-edge AI platform that empowers businesses to enhance customer experience, drive sales, and automate growth. Specialising in e-commerce and retail, it offers intelligent website chatbots, real-time sales assistance, and instant content generation for landing pages. Seamlessly integrating with platforms like Shopify and WordPress, Bigsur boosts site conversions and customer satisfaction by providing always-on, expert AI agents. Founded in 2023 and headquartered in Mountain View, CA, Bigsur is trusted by innovative brands and teams worldwide.

How It Works

  • 1. Connect Site: Enter your website's URL to initiate setup and connect your AI Agent.
  • 2. Train AI Agent: Upload documents, key web pages, and guided answers. Bigsur crawls your site content and lets you select pages for inclusion or exclusion in the knowledge base.
  • 3. Go Live: Copy and paste a short tag onto your website; the AI Agent is instantly ready to engage customers. No lengthy training or manual configuration required.

Use Cases

E-commerce Sales & Personalisation
Deploy AI Sales Agents to deliver personalised shopping assistance, recommend products in real-time, and answer complex product questions—turning browsers into buyers.
24/7 Website Customer Support
Use AI Web Agents as always-available chatbots to instantly resolve product queries, improve customer satisfaction, and ensure seamless support day and night.
Automated Content Marketing & SEO
Generate hundreds of SEO-optimised landing pages instantly with the AI Content Marketer, boosting your visibility and expanding your digital reach effortlessly.

Features & Benefits

  • Intelligent, conversational support with natural language understanding
  • Goal-oriented dialogues to drive conversions (e.g., scheduling demos, booking calls)
  • Business-specific training (upload FAQs and knowledge bases)
  • Website-ready chatbot: deploy advanced chat with simple setup
  • AI-First design: superior answer quality & performance
  • Instant setup and integration on platforms like Shopify and WordPress
  • Flexible customisation: branding, conversational style, and colours
  • No coding required; ready in minutes
  • Actionable insights & analytics (user behaviour, engagement metrics, trends)
  • Automated AI actions & workflows (data collection, workflow triggers)
  • AI Sales Agent for e-commerce (personalised shopping, real-time recommendations)
  • AI Content Marketer for instant landing page generation

Target Audience

  • E-commerce retailers and brands (electronics, lifestyle, outdoors, beauty)
  • Innovative brands and teams adopting advanced AI
  • Customer-facing teams seeking superior support and engagement
  • Marketing professionals optimising campaigns and content
  • Customer service managers improving speed and effectiveness
  • Business analysts leveraging insights for strategy
  • Small startups to large enterprises (scalable solutions for all sizes)
  • Shopify and WordPress platforms

Pricing

  • Free Plan:
    • £0/month
    • Up to 1,000 site visitors/month, unlimited conversations, 100 web pages, 10 files, 5 team members, single domain
  • Pro 10K Plan:
    • £49/month (annual billing)
    • 10,000 site visitors/month, unlimited conversations, 15,000 web pages, 50 files, 50 team members, single domain
    • Additional visitors: £6 per 1,000
    • 30-day free trial
  • E-commerce & Custom Plan:
    • Custom pricing (contact for details)
    • Unlimited visitors, conversations, pages, files, team members, multiple domains
    • Includes dedicated account manager and Slack channel

FAQs

How can the AI Web Agent help my customers?

The Bigsur AI Web Agent provides instant, clear, and helpful answers tailored to customer needs, offering personalised recommendations, and guiding users through next steps like demos or quotes. It's your most knowledgeable team member, infinitely scalable and available 24/7 to ensure delightful customer interactions.

How long would it take to integrate the AI Web Agent?

Integration is fast and easy—sign up, enter your website’s URL, and training starts instantly. Copy and paste a single line of code to your site, and your AI agent will be answering questions within minutes.

How much does it cost? Is there a free plan?

Bigsur AI Web Agent is free to start for sites with fewer than 1,000 monthly visitors. Billing is transparent and growth-friendly, with custom plans for e-commerce brands and transparent pricing based on site visitor volume.

Why should I choose Bigsur AI over others?

Bigsur delivers superior answer quality and customer experiences compared to competitors. The AI leverages your entire content library for rich, relevant responses, requires no complex setup, and is ready from day one.

Can I customise the agent?

Yes, customise your AI Web Agent’s name, fonts, colours, logo, background image, and brand voice to precisely match your business style.

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