End of Life for Twilio Programmable Video - Upgrade to VideoSDKLearn More

Agora vs Twilio

A head-to-head comparison of Agora and Twilio, And what features and value does VideoSDK offer?

Agora

Agora Live Video SDK aims to make live video calls and live streams inside applications easier. The SDK is very low-level and allows enterprise development teams to control every aspect of the live video experience.

Twilio

Twilio originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.

How VideoSDK make a difference?

Agora and Twilio Video are feasible SDKs for seamlessly integrating real-time video experiences into applications, providing different packages, features, and benefits. However, they are legacy video SDK providers and take months to completely integrate into your app, Without providing critical features like smart bandwidth switching or limitless interactive features.

And here comes VideoSDK. It’s quite easy and quick SDK that helps you deal with multiple features, such as chat, polls, breakout rooms, streaming capability, and RTMP out — all in a single SDK.

Let's examine VideoSDK in comparison to Agora and Twilio, highlighting the reasons why VideoSDK stands out as the superior choice for your diverse needs

Features Comparison : Agora vs Twilio vs VideoSDK

Agora
Twilio
Video SDK

No. of participants (Including hosts)

Agora not supports more than 55 participants.

Twilio not supports more than 50 participants.

VideoSDK supports millions participants.

Ease of SDK Integration

Agora generally requires more than 3 months for SDK integration.

In Twilio High coding effort required.

VideoSDK generally requires more than 2 weeks for SDK integration.

Adpative audio/video quality

Agora not offers adaptive audio/video quality.

Twilio not offers adaptive audio/video quality.

VideoSDK offers adaptive audio/video quality.

Works behind the Firewall, Private Network

No

No

Yes

Role Management, Permissions, Policy and Templates

Role Management, Permissions, Policy & Templates not available in Agora.

Twilio offer limited Role Management, Permissions, Policy & Templates.

VideoSDK offer Role Management, Permissions, Policy & Templates.

Automatic video and audio track degrade due to bandwidth in-consistency

Not available

Not available

Available

Dynamic Layout for Studio and RTMP Live Streaming

Not available

Twilio needed manual configuration.

In VideoSDK no needed manual configuration.

Build collaborative features like chat, poll, Q & A, whiteboard etc.

In Agora collaborative features is not available.

Not available or Separate SDK

Collaborative features available VideoSDK.

Virtual Background, Live Transcription & ML Middleware

Complex integration

Complex integration

Easy integration

Webhooks

Only use cloud recording use-cases.

Only for recording states

Available

Pricing Model

Usage based

Usage based

Usage based Price

Interactive Live Streaming

Agora supports interactive live streaming.

Twilio supports interactive live streaming.

VideoSDK supports interactive live streaming.

Cloud Recording

Agora offers cloud recording capabilities.

Twilio offers cloud recording capabilities.

VideoSDK offers cloud recording capabilities.

Interactive Whiteboard

Agora provides an interactive whiteboard feature.

Not available or Separate SDK

VideoSDK provides an interactive whiteboard feature.

Multi-platform

Agora supports multiple platforms for a wider reach.

Twilio supports multiple platforms for a wider reach.

VideoSDK supports multiple platforms for a wider reach.

Interactive Participant Support

Agora provides limited support for interactive participants.

Limited support

Up to 5,000

Mobile browser support

Agora offers limited support for mobile browsers.

Twilio offers limited support for mobile browsers.

Video support only 90% mobile browsers.

Automatic audio / video degrade, re-connectivity

Agora not supports automatic audio/video quality adjustments.

Twilio not supports automatic audio/video quality adjustments.

VideoSDK supports automatic audio/video quality adjustments..

Audio & Video powered by AI

No

No

Yes

Independent of Open Source Dependency

Agora is not dependent on open source.

Twilio does not heavily rely on open source templates.

VideoSDK is not dependent on open source.

Customised RTMP, Cloud Recording, HLS

No

No

Yes

API for building specific features such as collaborative games, polls etc

No

Limited

Yes

API to build social features such as merging rooms, battles, coins, gifts sending etc

No

Limited

Yes

Full HD recording

Agora supports full HD recording.

Twilio supports full HD recording.

VideoSDK supports full HD recording.

Open source templates

Agora not heavily rely on open source templates.

Twilio not heavily rely on open source templates.

VideoSDK heavily rely on open source templates.

Full Custom roles

Agora offer limited support for full custom roles.

Twilio offer limited support for custom roles.

VideoSDK offer support for full custom roles.

HLS Streaming

Agora supports HLS streaming.

Twilio not supports HLS streaming.

VideoSDK supports HLS streaming.

Prebuilt SDK

Agora not provides prebuilt SDKs for easier integration.

Twilio not provides prebuilt SDKs for easier integration.

VideoSDK provides prebuilt SDKs for easier integration.

Fully customizable UI

Agora allows for a customizable UI.

Twilio not allows for a Limited customizable UI.

VideoSDK allows for a Limited customizable UI.

Metaverse platform support

Agora not support Metaverse platform.

Twilio not support Metaverse platform.

VideoSDK support Metaverse platform.

Session analytics

Agora offer session analytics option.

Separate charges

VideoSDK offer session analytics option.

Data Tracks

Agora not offer data tracks option.

Twillio separate charges for data tracks.

VideoSDK offer track data option.

Price Comparison : Agora vs Twilio vs VideoSDK

Agora
Twilio
Video SDK

Volume Discount

Agora not offer the volume discount.

Twilio not offer the volume discount.

VideoSDK offer the volume discount.

Video Conferencing

  • Video SD: $3.99
  • Video HD: $3.99
  • Video Full HD: $8.99
  • Video 2K: $15.99
  • Video 2K+: $35.99
  • $4 per participant per 1000 minutes
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00

Analytics

  • Standard Plan: $449/month
  • Premium Plan: $999/month
  • Enterprise Plan $1599/month

Separate charges

VideoSDK offer free analytics.

Separate pricing for video and audio

Yes

Yes

Yes

Free 10,000 minutes every month

Yes

Twilio not offer free 10,000 minutes every month.

Yes

Minimum price for video calls

$0.0039 per participant minute

$0.004 per participant minute

$0.002 per participant minute

Minimum price for audio-only calls

$0.00099 per participant minute

$0.004 per participant per minute

$0.0006 per participant min

Advanced Firewall Control

Agora not offer firewall control.

No

VideoSDK offer free firewall control.

Compliance & Privacy

Agora provides robust support only for HIPAA compliance, although it comes with associated charges.

Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.

Secure real-time audio-video to your app or website with compliance and privacy.

  1. HIPPA Complaint
  2. GDPR Complaint
  3. Data Localization
  4. SOC 2 Type 2
  5. VAPT(Vulnerability Assessment and Penetration Testing,)
  6. CERT-in (Indian Computer Emergency Response Team )

Cloud recording pricing

  • Voice: $1.49
  • SD: $5.99
  • HD: $5.99
  • Full HD: $13.49
  • 2K: $23.99
  • 2K+: $53.99
  • $0.004/user/minute + $0.01/minute composition charges
  • Video SD: $15.00 1,000 minutes, No limit on participants
  • Video HD: $15.00 1,000 minutes,No limit on participants

RTMP pricing

  • H.264 Full HD Output Video: $15.99 per 1000 mins
  • H.265 HD Output Video: $19.99 per 1000 mins
  • H.265 Full HD Output Video: $39.99 per 1000 mins

NA

  • $15 per 1,000 minutes

ILS pricing

Aggregated resolution based per participant pricing

NA

  • $0.001 per participant minute (Also supports Full HD)

Storage pricing

Extra cost

  • $0.05/GB/month for additional storage
  • $3 per 1000 minutes per month

Support Comparison : Agora vs Twilio vs Video SDK

Agora
Twilio
Video SDK

Support

Paid

Paid

Yes

Cost

  • Standard Plan: $1200/month
  • Premium Plan: $2900/month
  • Enterprise Plan: $4900/month
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000

Free

Access to Testing

No

No explicit support for testing, quality measurements and reports.

All paid accounts get access to testing support from Video SDK.

Access to TAM / CS Engineer

  • Premium plan: Access to CS engineer, Code Review
  • Enterprise plan: Everything in the Premium plan plus access to SA Engineer & Live Developer Consultation and Training.

No

Dedicated CS & Solution Engineers

SLAs

  • Standard Plan: P1 – 4 Business hours P2 – 16 business hours P3 – 24 business hours
  • Premium Plan: P1 – 3 hours(24/7) P2 – 8 business hours P3 – 16 business hours
  • Enterprise Plan: P1 – 2 hours (24/7) P2 – 5 business hours P3 – 9 business hours

No

Inexpensive SLA with 99.9% uptime

SUCCESS STORY

How Immigo empowered personalized language learning experience with Video SDK

See why customers love VideoSDK

Ankur Chandra-Engineering Manager at Fynd
Company Logo

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

Have any business query?

FAQ

Let’s build together