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Agora vs Twilio

A head-to-head comparison of Agora and Twilio, And what features and value does VideoSDK offer?
Agora

Agora

is a real-time communication solution that allows developers to integrate live audio, video, and messaging capabilities into their applications. Agora's SDK solution is provide low-latency, high-quality communication services that enable seamless interaction across various devices and platforms.
Twilio

Twilio

originally started by helping developers automate traditional phone calls and SMS text messages. But today, developers can use it to build business communication ( in-app and otherwise) across the customer journey.
How VideoSDK make a difference?
Agora and Twilio Video are feasible SDKs for seamlessly integrating real-time video experiences into applications, providing different packages, features, and benefits. However, they are legacy video SDK providers and take months to completely integrate into your app, Without providing critical features like smart bandwidth switching or limitless interactive features.
And here comes VideoSDK. It’s quite easy and quick SDK that helps you deal with multiple features, such as chat, polls, breakout rooms, streaming capability, and RTMP out — all in a single SDK.
Let's examine VideoSDK in comparison to Agora and Twilio, highlighting the reasons why VideoSDK stands out as the superior choice for your diverse needs

Features Comparison : Agora vs Twilio vs VideoSDK

Agora
Twilio
VideoSDK
No. of Participants (Including Hosts)
Upto million per channel
Twilio not supports more than 50 participants.
VideoSDK supports upto Million Participants
Ease of SDK Integration
Average Integration take 3 to 6 months (depends on developer efficiency)
In Twilio High coding effort required.
VideoSDK requires less than 2 weeks for

SDK integration

Adpative Audio/Video Quality
Yes
Twilio not offers adaptive audio/video quality.
VideoSDK provides best adaptive audio/video quality.
Works behind the Firewall/Private-Network
Not Supported in:
  • Video SDK (Native, third-party frameworks)
  • On-Premise Recording SDK
  • Interactive Gaming SDK
No
Yes
Role Management, Permissions, Policy and Templates
Available
Twilio offer limited Role Management, Permissions, Policy & Templates.
VideoSDK offers Role management, Permissions, Policy and Templates
Automatic video and audio track degrade due to bandwidth in-consistency
Yes
Not available
Available
Dynamic Layout for Studio and RTMP Live Streaming
Available
Twilio needed manual configuration.
Available (No need for manual config.)
Build collaborative features like chat, poll, Q & A, whiteboard etc.
Available
Not available or Separate SDK
VideoSDK offers a range of collaborative features
Virtual Background, Live Transcription & ML Middleware
Complex Integration
Complex integration
Easy Integration
Webhooks
Available for Advance Usecase
Only for recording states
Available
Pricing Model
Usage-Based
Usage based
Pay-as-You-Go

Plan

Interactive Live Streaming
Yes
Twilio supports interactive live streaming.
VideoSDK supports

Interactive Live Streaming

Cloud Recording
Available
Twilio offers cloud recording capabilities.
VideoSDK offers Cloud Recording Capabilities
Interactive Whiteboard
At $1.40 per 1,000 minutes
Not available or Separate SDK
VideoSDK provides Interactive Whiteboard Feature
Multi-platform
Yes
Twilio supports multiple platforms for a wider reach.
VideoSDK compatible with Multi-Platforms for greater reach
Interactive Participant Support
Yes
Limited support
Upto 5,000
Mobile Browser Support
Limited (do not support iOS safari)
Twilio offers limited support for mobile browsers.
Video support 91% mobile browsers
Automatic Audio/Video Degrade, Re-connectivity
Yes
Twilio not supports automatic audio/video quality adjustments.
VideoSDK supports Reconnectivity with Audio/Video Quality adjustments..
Audio & Video powered by AI
Yes
No
Yes
Independent of Open Source Dependency
No
Twilio does not heavily rely on open source templates.
VideoSDK is not dependent on open source.
Customised RTMP, Cloud Recording, HLS
Yes
No
Yes
API for Specific Features (Collaborative Games, Polls, etc.)
Yes
Limited
Yes
API for Social Features (Merging Rooms, Battles, Coins, Gifts Sending etc.)
No
Limited
Yes
Full HD Recording
Yes
Twilio supports full HD recording.
VideoSDK supports full HD recording
Open Source Templates
Yes, Limited
Twilio not heavily rely on open source templates.
VideoSDK rely on open source templates
Full Custom roles
Limited
Twilio offer limited support for custom roles.
VideoSDK offer support for full custom roles
HLS Streaming
Yes
Twilio not supports HLS streaming.
VideoSDK supports HLS streaming
Prebuilt SDK
No
Twilio not provides prebuilt SDKs for easier integration.
VideoSDK provides Prebuilt SDKs for easier integration
Fully Customizable UI
Yes
Twilio not allows for a Limited customizable UI.
VideoSDK allows for Limited customizable UI
Metaverse Platform Support
Yes
Twilio not support Metaverse platform.
VideoSDK support Metaverse platform
Session Analytics
Yes
Separate charges
VideoSDK offer session analytics option
Data Tracks
No
Twillio separate charges for data tracks.
VideoSDK offer track data option

Price Comparison : Agora vs Twilio vs VideoSDK

Agora
Twilio
VideoSDK
Volume Discount
Yes, based on minutes volume
  • 100k to 499k: 5%
  • 500k to 999k: 7%
  • 1 million to 3 million: 10%
Twilio not offer the volume discount.
VideoSDK offer the

Volume Discount

Video Conferencing
Pricing based on per 1000 participant minutes:
  • Audio: $0.99
  • Video SD: $3.99
  • Video HD: $3.99
  • Video Full HD: $8.99
  • Video 2K: $15.99
  • Video 2K+: $35.99
  • $4 per participant per 1000 minutes
  • Video SD: $2.00
  • Video HD: $3.00
  • Video Full HD: $7.00
  • Video 2K: $7.00
  • Video 2K+: $7.00
Analytics
  • Standard Plan: $449/month
  • Premium Plan: $999/month
  • Enterprise Plan $1599/month
Separate charges
VideoSDK offer Free Analytics with Dashboard
Separate Pricing for Video and Audio
Yes
Yes
Yes
Free 10,000 Minutes Every Month
Yes
Twilio not offer free 10,000 minutes every month.
Yes
Minimum Price for Video Calls
$3.99 per 1,000 participant minute
$0.004 per participant minute
$0.002 per participant minutes
Minimum Price for Audio-only Calls
$0.99 per 1,000 participant minute
$0.004 per participant per minute
$0.0006 per participant minutes
Advanced Firewall Control
No
No
VideoSDK offer Free Firewall Control
Compliance & Privacy
Yes (Charges associate with Support plans)
Twilio provides robust support for GDPR & HIPAA compliance, although it comes with associated charges.
Provide Compliance Standards and Privacy Regulations:
  • HIPPA Complaint
  • GDPR Complaint
  • Data Localization
  • SOC2 : Type 2
  • ISO:27001
  • VAPT (Vulnerability Assessment and Penetration Testing)
  • CERT-in (Indian Computer Emergency Response Team)
Cloud Recording Pricing
Recording Audio:
  • $1.49 per 1,000 minutes
Recording Video:
  • HD Video: $5.99 per 1,000 minutes
  • Full HD Video: $13.49 per 1,000 minutes
  • $0.004/user/minute + $0.01/minute composition charges
  • Video SD: $15.00 1,000 minutes (No limit on participants)
  • Video HD: $15.00 1,000 minutes (No limit on participants)
RTMP Pricing
  • H.264 Full HD Output Video: $15.99 per 1000 mins
  • H.265 HD Output Video: $19.99 per 1000 mins
  • H.265 Full HD Output Video: $39.99 per 1000 mins
NA
  • $15 per 1,000 minutes
ILS Pricing
  • Audio only: $0.99 per 1,000 minutes
  • Video HD: $3.99 per 1,000 minutes
  • Video Full HD: $8.99 per 1,000 minutes
NA
  • $0.001 per participant minute (Support Full HD)
Storage Pricing
Recording Audio:
  • $0.99/1,000 minutes
Recording Video:
  • HD Video: $3.99/1,000 minutes
  • Full HD Video: $8.99/1,000 minutes
  • $0.05/GB/month for additional storage
  • $3 per 1000 minutes per month

Support Comparison : Agora vs Twilio vs Video SDK

Agora
Twilio
VideoSDK
Support
Paid
Paid
Yes
Cost
  • Standard Plan: $1200/month
  • Premium Plan: $2900/month
  • Enterprise Plan: $4900/month
  • Production plan: Greater of 4% of monthly spend or $250
  • Business plan: Greater of 6% of monthly spend or $1,500
  • Personalized plan: Greater of 8% of monthly spend or $5,000
Free
Access to Testing
Not Specified
No explicit support for testing, quality measurements and reports.
All paid accounts get access to testing support from Video SDK
Access to TAM / CS Engineer
  • Premium Plan: Access to CS engineer, Code Review
  • Enterprise Plan: Everything in the Premium plan plus access to SA Engineer & Live Developer Consultation and Training
No
Dedicated CS & Solution Engineers
SLAs
  • Standard Plan: $1200/month
  • Premium Plan: $2900/month
  • Enterprise Plan: $4900/month
No
Affordable SLA with

99.9% Uptime

SUCCESS STORY

How Immigo empowered personalized language learning experience with Video SDK

See why customers love VideoSDK
Ankur Chandra-Engineering Manager at Fynd
Company Logo

“I still remember when I was trying out the product and connected over discord with Arjun Kava, and he immediately responded. It is one of the things that we found less often. The team is super enthusiastic to make the product as next big thing. Easy integration is the beauty of it. Few lines of code and it's done.”

Ankur Chandra ,

Engineering Manager at Fynd

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FAQ

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