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Upheal

Secure AI Progress Notes for Mental Health Professionals. Designed by Clinicians, Powered by AI.

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Overview

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Upheal is a pioneering AI-powered platform tailored to mental health professionals—including psychotherapists, psychiatrists, and coaches. By streamlining comprehensive clinical documentation, Upheal enables practitioners to generate AI progress notes and treatment plans up to 90% faster, saving over 6 hours weekly. This heightened efficiency lets clinicians focus on client care, improves work-life balance, and supports various therapy formats (in-person, virtual, or via text/dictation) in multiple languages. Upheal is rigorously committed to privacy and security, holding HIPAA, PHIPA, PIPEDA, GDPR, and SOC 2 Type II certifications to protect client data.

How It Works

  • Capture Sessions
    • In-person: Use web/mobile apps to capture audio automatically.
    • Virtual: Record sessions from any telehealth or EHR platform.
    • Write or Dictate: Type or speak past session summaries, or upload audio recordings.
  • Select Progress Note Type
    • Choose from templates like SOAP, DAP, GIRP, BIRP, EMDR, and more (individuals and couples).
  • Generate AI Notes & Treatment Plans
    • Get AI-generated notes with insights, and create insurance-compliant treatment plans with SMART goals.
  • Copy Notes to EHR
    • Paste notes into your EHR or use the browser extension for one-click automatic filling.

Use Cases

Solo Practitioners
Streamline documentation and administrative tasks, saving time for client care and personal life with secure AI-powered notes.
Group Practices & Teams
Enable consistent, rapid documentation and efficient management across teams of mental health providers, with features for supervision and team-based workflows.
Enterprises & Large Organisations
Leverage advanced API integrations, scalable team management, and robust compliance features for enterprise deployments in mental health care.

Features & Benefits

  • AI Progress Notes (for therapists, psychiatrists, and coaches)
  • AI-powered Treatment Plans & SMART Goals
  • Custom Template Editor (design and save custom notes)
  • Mental Health-Specific AI insights
  • Scheduling Integration (connect EHR/work/personal calendars)
  • Multi-language Support (English, Spanish, Portuguese, German, French, Italian, Mandarin, Hindi)
  • EHR & Telehealth Compatibility (integrates with SimplePractice, TherapyNotes, IntakeQ, dr Chrono, Healthie, DoxyMe, Zoom, Google Meet, & more)
  • Robust Security & Privacy (HIPAA, PHIPA, PIPEDA, GDPR, SOC 2 Type II, encrypted video calls, secure consent, audit logs)
  • Smart Edit (intelligent editing tools)
  • Advanced Analytics & Session Map (Premium)
  • Golden Thread & Case Snapshots (Premium)
  • Unlimited Notes generation
  • Client Consent Management
  • Flexible Data Deletion (control over retention and deletion of session data)

Target Audience

  • Mental health professionals
  • Psychotherapists
  • Psychiatrists
  • Coaches
  • Solo practitioners in mental health
  • Group mental health practices (2-20 providers)
  • Large mental health organisations and enterprises
  • Clinicians seeking to reduce documentation time, improve work-life balance, and enhance focus during client sessions

Pricing

  • Free Plan: £0/month.
    • Unlimited notes from dictation/text summaries
    • Manual audio uploads
    • Upheal video calls (no AI notes)
    • No credit card required
  • Starter Plan (Popular): £19/month (annual) or £29/month (monthly).
    • All Free plan features
    • All note types, in-person/session capture, Smart Edit, template customisation
  • Premium Plan: £69/month (annual) or £99/month (monthly).
    • All Starter features
    • Upheal video calls with AI notes, custom AI prompts, advanced analytics, insurance-compliant treatment plans, Golden Thread & Case Snapshots (from June 2025)
  • Team Plan (Group Practices 2-20 providers): Contact for pricing.
    • All Premium features, team management, supervision, SSO login
    • Billed per session, not per member
    • 14-day trial
  • Enterprise Plan: Custom pricing.
    • All Team features, API access, note development, customer success manager, SLA, and volume discounts
  • Discounts:
    • Students/Associate therapists: 50% off first 12 months on Starter/Premium
    • Nonprofits: Potential discounts
  • Trial & Guarantee:
    • 14-day free trial for paid plans, no credit card needed
    • 30-day money-back guarantee on monthly/yearly plans

FAQs

Is it safe to use AI progress notes?

Yes. AI progress notes are designed to complement mental health professionals, operating within strict privacy and security frameworks (HIPAA, PHIPA, PIPEDA, GDPR, SOC2). Client data is continuously protected and monitored.

Do you offer a client consent form?

Yes, Upheal provides a client consent collection template and can delegate consent collection. All clients must provide consent before their data or recordings are uploaded or sessions begin.

Is Upheal free to use? And is there a referral program?

Yes, unlimited session notes are available for free, and a 14-day free trial is offered for advanced paid plans. There is also a referral program offering bonuses and discounts for referring other providers.

Will Upheal work with my EHR?

Absolutely. Upheal works with any EHR or telehealth platform, allowing easy session capture and note transfer. A secure API supports bi-directional integrations.

Are you trying to create an AI therapist?

No, Upheal supports therapists by automating documentation, not replacing the therapist. Data training is limited and client participation in data sharing is optional.

How do you make sure that client data stays private?

Upheal adheres to strict privacy protocols (SOC2 framework); audio is deleted by default; multiple security layers are implemented to protect session content and client data.

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