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Notably

Turn hours of research into customer insight, instantly. Amplify the voice of your customer, faster than ever.

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Overview

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Notably is an end-to-end AI research platform created by researchers to transform qualitative data into actionable customer insights. With Notably, teams can quickly understand the meaning and significance of qualitative data using AI-powered automation while collaborating seamlessly. Posty, your AI research assistant, accelerates workflows, enabling you to spend more time on critical analysis and decision-making.

How It Works

  • Automate Data Processing: Use Posty to automatically transcribe, summarise, highlight, and tag video data, preparing it for synthesis.
  • AI-Powered Analysis: Instantly highlight, tag, and cluster research data by themes, sentiment, or journey map stages. Fine-tune highlights as needed to maintain researcher control.
  • Custom AI Templates: Choose from a library of expert AI-powered templates or create custom workflows for all research stages, from debriefs to insights.
  • Shareable Reports: Generate interactive insight reports with AI-generated images to engage stakeholders.
  • Secure Data Repository: Store all data in a searchable, secure, and organised repository with automatic data origin and ownership tracking.

Use Cases

Customer Experience Improvement
Gain insights from critical customer conversations and uncover patterns in support interactions to enhance overall experience.
Product Design & Development
Capture and synthesise feedback to generate new ideas and drive design innovation, utilising techniques like '6 Thinking Hats.'
User Research & Feedback Analysis
Analyse large qualitative datasets from user interviews and feedback with AI to identify actionable insights rapidly.

Features & Benefits

  • AI-Generated Summaries & Insights
  • Automatic Highlighting & Tagging
  • Global Search & Tags
  • Unlimited Transcription Hours (Enterprise)
  • PII Redaction (Teams & Enterprise)
  • Unlimited Participant Tracking (Teams & Enterprise)
  • AI Clustering Capabilities
  • Custom AI Templates & Library
  • Sentiment Analysis
  • Comprehensive Integrations (Zoom, Miro, Slack, OneDrive, Google Drive)
  • Shareable Insight Reports with AI Images
  • Secure & Organised Research Repository
  • SSO & Encrypted Backups (Enterprise)

Target Audience

  • Individuals & Freelancers: Researchers and consultants managing their own projects.
  • Small to Medium Teams: Design, UX, Product, and Research teams streamlining qualitative insights.
  • Large Organisations & Enterprises: Companies seeking a scalable, secure research repository and advanced support.
  • Academia & Non-Profits: Students, educators, and non-profits accessing powerful research tools.
  • Specific Roles: Research/UX Executives & Managers, Research Operations Managers, Researchers, Designers.

Pricing

  • Free Plan:
    • Cost: Free
    • Ideal for getting started, includes 1 project, 1 editor, 5 transcription hours, 10 AI credits, core integrations, FAQ support.
    • Try Teams for 7 days free or sign up for 1 free project.
  • Pro Plan:
    • $50/month or $40/month (billed annually)
    • Unlimited projects, 1 editor, 5 viewers, 20 transcription hours/month, 50 AI credits/month, global search, up to 500 participants.
  • Teams Plan:
    • $400/month or $300/month (billed annually)
    • Everything in Pro, plus 5 editors (supports 2–20), unlimited viewers, 40 transcription hours/month, 200 AI credits/month, unlimited participant tracking, advanced features, custom AI templates, priority support, onboarding, workshops.
  • Enterprise Plan:
    • $600+/month (custom pricing)
    • Everything in Teams, plus 10+ editors, unlimited transcription hours, 400 AI credits/month, advanced security (SSO, encrypted backups), repository customisation, dedicated manager, and advanced support.
  • Add-ons:
    • Mini Monthly Bundle: 50 AI Credits, 10 Transcription Hours ($50/month)
    • Premium Monthly Bundle: 200 AI Credits, 40 Transcription Hours ($150/month)
    • Custom AI Templates & End-to-End Research Services (custom pricing)

FAQs

What are AI Credits?

AI credits are used to generate summaries and insights from your research data. Summaries use data files like recordings or notes, while insights are created from highlights across files, based on themes or tags.

What languages does Notably support?

Notably can transcribe audio or video in over 30 languages and accents, available even on the free plan. All AI features support these languages.

Does Notably offer discounts?

Yes, students, teachers, and non-profits can use the code EDU20 for 20% off any plan. Contact Notably for institution lectures or workshops.

What if I need more time on the free trial or a demo?

Contact Notably to extend your free trial, or schedule a demo at any time to learn more about the platform.

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